PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING CERTAIN REMAN FUEL INJECTORS IN DEALER PARTS STOCK
Usage:
TEBE6137-00
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| 03May2017 |
U-247
A-163
D-194
O-200
TM-3
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING CERTAIN REMAN FUEL INJECTORS IN DEALER PARTS STOCK |
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| 7750 | PI70664 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Aug2017 |
PROBLEM
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| Certain Reman fuel injectors were labeled with the same "2755" trim code from January 9, 2017 through April 18, 2017. The injector serial numbers of suspect injectors are 1825569 through 1880788. The trim code may or may not be correct. Image 1 shows a suspect trim code. Parts from part distribution centers have been inspected and the boxes have been marked with a large green dot to indicate the injector has been inspected, marked correctly, or the trim code is correct. Refer to Image 2. |
ACTION REQUIRED
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| Inspect the following Reman injectors in dealer parts stock: 20R0848 20R0849 20R0850 20R0863 20R0864 20R1264 20R1265 20R1266 20R1268 20R1269 20R1270 20R1271 20R1272 20R1273 20R1274 20R1275 20R1276 20R1277 20R1278 20R1279 20R1280 20R1281 20R1282 20R1283 20R2296 20R3247 20R3477 20R3479 20R3480 20R3483 Inspect the date code on the box. If the date code on the box is not January 9, 2017 through April 18, 2017, then mark the box as inspected per this program and place the part back in dealer parts stock. If the date code on the box is January 9, 2017 through April 18, 2017, then inspect the injector trim code. If the trim code is not "2755", then mark the box as inspected per this program and place the part back in dealer parts stock. If the trim code is "2755", then inspect the injector serial number using the following inspection and rework the procedure: Use the following web address and download the spreadsheet file: https://cat.box.com/s/4fwh9nz0lwguh8vomifxj2rapqjc27e9 Use the downloaded file. Type in the injector serial number to check the trim code. The spreadsheet will return whether the trim code is OK to use, or rework and mark the injector with the correct trim code. Note: Some injector serial numbers will show "2755" as the correct trim code. If the trim code is correct (acceptable trim code), record the injector serial number, then mark the box as inspected per this program and place the part back in dealer parts stock. If the trim code is not correct (rework), the injector must be relabeled. Use an engraving tool to cross out the original trim code and write the correct trim code as shown in Image 3. Record the injector serial number and the updated/corrected trim code, then mark the box as reworked per this program and place the part back in dealer parts stock. |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts inspected and reworked from dealer parts stock. 5 minutes is allowed to inspect each injector within the date code range (January 9, 2017 through April 18, 2017). An additional 10 minutes is allowed if necessary to rework each injector to remark with the correct trim code. Record and include following in the claim story: For each injector that was inspected, include the injector serial number. For each injector that was reworked, include the injector serial number and the updated/corrected trim code. |
PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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