PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE O-RINGS BETWEEN THE FUEL MANIFOLD ADAPTERS AND THE FUEL MANIFOLD GROUPS ON CERTAIN 3512C HD LOCOMOTIVE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE O-RINGS BETWEEN THE FUEL MANIFOLD ADAPTERS AND THE FUEL MANIFOLD GROUPS ON CERTAIN 3512C HD LOCOMOTIVE ENGINES

Usage:

TEBE6051-00

Show/hide table

16May2017

U-272

O-220

Show/hide table

Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE O-RINGS BETWEEN THE FUEL MANIFOLD ADAPTERS AND THE FUEL MANIFOLD GROUPS ON CERTAIN 3512C HD LOCOMOTIVE ENGINES
1252		PI32767

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32767" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32767" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

COMPLETION DATE	TERMINATION DATE
30Nov2017	31May2018

PROBLEM

Show/hide table

The existing O-ring needs to be replaced on certain 3512C HD Locomotive Engines. The existing O-rings can become hard and brittle resulting in a fuel leak.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
3512C	NJT00102-00231

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
4	7N6806	SEAL-RECTANGULAR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the O-rings between LH and RH fuel manifold adapter and the LH and RH fuel manifold group. Only install O-rings with packaging labeled with year 2015 or newer. See Image 1.

Show/hide table

Image1

OWNER NOTIFICATION

Show/hide table

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 2.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE O-RINGS BETWEEN THE FUEL MANIFOLD ADAPTERS AND THE FUEL MANIFOLD GROUPS ON CERTAIN 3512C HD LOCOMOTIVE ENGINES

MODELS INVOLVED - ON CERTAIN 3512C HD LOCOMOTIVE ENGINES

Dear Cat Product Owner:

The existing fuel O-rings needs to be replaced on the products listed below. The existing O-rings can become hard and brittle resulting in a fuel leak. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 16May2017 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 16May2017 Service Letter