PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SCR MANIFOLD HEATER CIRCUIT BREAKER AND WIRING ON CERTAIN 3516C, AND C175-16 GENERATOR SETS Caterpillar
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SCR MANIFOLD HEATER CIRCUIT BREAKER AND WIRING ON CERTAIN 3516C, AND C175-16 GENERATOR SETS
Usage:
TEBE5988-00
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17May2017
U-274
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Before/After
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE SCR MANIFOLD HEATER CIRCUIT BREAKER AND WIRING ON CERTAIN 3516C, AND C175-16 GENERATOR SETS
108D 4459 4460
PS45489
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45489" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
31May2019
PROBLEM
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The SCR manifold heater circuit breaker and wiring may be missing on certain 3516C, and C175-16 Generator Sets. If the existing SCR manifold heater circuit breaker and wiring is missing it can lead to frozen DEF in the manifold.
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Refer to the attached Rework Procedure.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-34000 hrs, 0-80 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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NOTE: This is a 1.0-hour job
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
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Make sure you have read and understood all of this document before beginning work.
Isolate the generator set before commencing any work on the unit, open generator set breaker, activate Emergency Stop, disconnect the battery cables and either disconnect or open the control circuit breaker for the AC power supply to the battery charger. Ensure all health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on or around the machine. Lock out generator operation and disconnect/lockout all power sources to the Generator Set and Dosing Cabinet before commencing any work.
1 - Install the SCR heater breaker and wiring harness in the power distribution panel. Reference Images 1.2.1, 1.2.2, and 1.2.3
Image1.2.1
Image1.2.2
Image1.2.3
2 - After all rework has been completed, perform the "DEF Manifold Heater Override" to check for proper operation of the DEF heater.