PRODUCT SUPPORT PROGRAM FOR REPLACING ECM ENCLOSURE 205-9470 ISOLATION MOUNTS ON CERTAIN CG170-16, G3516H, AND G3520H GENERATOR SETS
Usage:
TEBE5906-00
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| 12Apr2017 |
U-203
A-133
D-158
O-164
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING ECM ENCLOSURE 205-9470 ISOLATION MOUNTS ON CERTAIN CG170-16, G3516H, AND G3520H GENERATOR SETS |
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| 1901 1900 | PS45445 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45445" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2019 |
PROBLEM
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| The existing ECM enclosure isolation mounts can crack on certain CG170-16, G3516H, and G3520H Generator Sets. If the existing ECM enclosure isolation mounts may crack or degrade allow the ECM enclosure to have excessive movement. |
AFFECTED PRODUCT
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| Model | Identification Number |
| CG170-16 | KSJ00160-00167 |
| G3516H | NWH00100-00101 NWJ00100-00102 |
| G3516H HD | GLM00116-00188 GLN00116-00138 |
| G3520H HD | GFP00010, 116-144 GFR00116-00175 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 6 | 8T4303 | MOUNT-ISOLATION |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the 6 existing ECM enclosure 204-9470 Isolation Mounts with new ECM enclosure 8T-4303 Isolation Mounts. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-36 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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