PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 336D, AND 336D2 EXCAVATORS OPERATING AT HIGH ALTITUDE Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 336D, AND 336D2 EXCAVATORS OPERATING AT HIGH ALTITUDE

Usage:

TEBE5261-00

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10Oct2016

A-386

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 336D, AND 336D2 EXCAVATORS OPERATING AT HIGH ALTITUDE
1052 1053		PS45253

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45253" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Oct2018

PROBLEM

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The existing turbocharger can fail on certain 336D, and 336D2 Excavators operating at high altitude. If the existing turbocharger fails it can cause loss of machine performance and heavy black smoke.

AFFECTED PRODUCT

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Model	Identification Number
336D 2	WDC00842
336D 2L	ZCT00281-00282, 284, 286-293, 295-300, 353, 371-372, 374-377, 379-381, 383, 426, 429, 432-433, 462, 465-466, 484, 511, 528, 531, 537, 539, 542, 544-545, 547-548, 553, 619, 704-705, 707-708, 713, 757-759, 761, 765, 776, 780-781, 783-784, 787, 836-838, 840-841, 843-844, 846, 856, 858-862, 864-865, 876-879, 881-882, 893, 896-898, 902-904, 907-909, 940, 943-944, 946-948, 953-954
336D L	J2F00204-00206, 208-209, 214, 216-217, 226-233, 236-238, 263, 265, 269, 320, 327 M4T00112, 114-116, 122, 133, 185, 188, 195, 202-206, 208, 212-213, 222, 354, 358, 424-425, 427, 430, 454-455, 569, 611, 614, 619, 622, 741, 803, 809, 812, 870-871, 876, 878, 880-881, 921, 932, 938, 944, 954, 956, 958, 960-961, 964-966, 1090, 1097, 1123, 1143-1144, 1146, 1186, 1192, 1194-1198, 1200-1201, 1252, 1263-1266, 1309-1312, 1357, 1388, 1399-1400, 1403, 1406, 1409, 1414-1415, 1421, 1435-1439, 1442-1443, 1473, 1476, 1481, 1484, 1526, 1536, 1546-1547, 1620, 1625, 1627, 1630, 1632, 1635-1636, 1638, 1644, 1682-1683, 1699, 1706, 1711, 1718, 1738, 1741-1748, 1808, 1815, 1820, 1824, 1835, 1859, 1906, 1920, 1936, 1938, 1940, 1942, 1948, 1954, 1957-1958, 1962, 1965, 1969, 1971, 2006-2012, 2016-2018, 2022-2023, 2025-2027, 2031-2032, 2079-2080, 2083-2084, 2086-2088, 2094, 2098, 2245-2246, 2248, 2252, 2256-2258, 2263-2264, 2266, 2297, 2303, 2324-2325, 2328-2329, 2331, 2333, 2337, 2345-2346, 2352, 2356-2357, 2359, 2362, 2368, 2375-2377, 2396, 2398, 2401-2403, 2405-2406, 2408-2410, 2436-2443, 2445-2446, 2449, 2461, 2463, 2490-2493, 2515-2516, 2530, 2532, 2534-2536, 2620-2624, 2626, 2762, 2765-2770, 2772, 2775-2776, 2779-2780, 2794, 2869 W3K00710

PARTS NEEDED

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Qty	Part Number	Description
1	1P0451	GASKET-TURBO
1	6V8636	ADAPTER-STR
1	1978419	GASKET
1	2147568	SEAL-O-RING-STOR
1	4682202	TURBO GP-BASIC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the turbocharger following RENR8647, "Turbocharger - Remove" and "Turbocharger - Install".

If the turbocharger has failed clean up the oil that has entered the pipe going to the ATAAC.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-6000 hrs, 0-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-8000 hrs, 73-84 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%