PRODUCT SUPPORT PROGRAM FOR REPLACING COOLANT TUBE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS
Usage:
TEBE5137-01
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| 13Oct2016 |
| (Revised 05Dec2016) |
A-393
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING COOLANT TUBE ON CERTAIN 794 AC OFF-HIGHWAY TRUCKS |
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| 1380 | PS53318 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53318" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 13Oct2016 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 31Oct2018 |
PROBLEM
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| The 4423336/">442-3336 Pipe As. in the water lines group may crack on certain 794 AC Off-Highway Trucks. The pipe assembly may crack at the fillet weld at the hose connection point. The crack can result in coolant leakage. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 794 AC | MT500100-00101, 108-111 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4423336 | PIPE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace Pipe As. in the water lines group if a crack and coolant leakage is observed. Refer to the Service Manual if/as necessary. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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