PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-2501 RADIATOR FAN GUARD ON CERTAIN 3512 AND 3516 GENERATOR SET PACKAGES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-2501 RADIATOR FAN GUARD ON CERTAIN 3512 AND 3516 GENERATOR SET PACKAGES

Usage:

TEBE4565-01

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20Jun2016

(Revised 01Aug2016)

D-281

O-280

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 2432501/">243-2501 RADIATOR FAN GUARD ON CERTAIN 3512 AND 3516 GENERATOR SET PACKAGES
1360		PS45123

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45123" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 20Jun2016 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

30Jun2018

PROBLEM

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The existing 2432501/">243-2501 Fan Guard can break on certain 3512, 3512B, 3516, and 3516B Generator Sets.

AFFECTED PRODUCT

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Model	Identification Number
3512	JM200100-00104
3512B	JM300100-00106
3516	JCG00100-00101
3516B	JCH00100-00102, 104-111
3516B HD	JCN00100-00134, 136, 139-156, 158-162, 164-208, 210, 212-217, 219-238, 240-247

PARTS NEEDED

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Qty	Part Number	Description
4	2432501	GUARD AS-FAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Important Safety Information

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs. A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard. Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use. The user should ensure that the product will not be damaged or the product will be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

WARNING: The generator set must be isolated electrically before and while the rework is performed. Follow the proper lockout tag out procedures to protect against the unexpected energizing or startup of the generator set. Failure to follow these warnings could result in injury to personnel during service. Attach a "Do Not Operate" warning tag to the machine start switch or the controls before you perform any service to the machine.

REPAIR ACTION REQUIRED

Refer to the attached Rework Procedure.

Using Cat ET, create a Product Status Report and make sure to include a histogram of Time vs Engine Speed and Engine Load Factor. Attach/upload the report to SIMSi.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Remove the existing fan guard. Do not reuse the fan guard.
2. Keep all existing hardware.
3. Assemble two fan guard segments together. Reference Image 1.1.1
a. Install assembled fan guard segment on the lower portion of the radiator.
b. Connect fan guard to radiator with bolts, tighten by hand. Reference Image 1.1.2

Image1.1.1

Image1.1.2

4.Install top left fan guard on radiator.
a. Connect top left fan guard to bottom guards with bolts, tighten by hand.
b. Connect top left fan guard to radiator with bolts, tighten by hand. Reference Image 1.2.1

Image1.2.1

5. Install top right fan guard on radiator
a. Connect top right fan guard to bottom guard with bolts, tighten by hand.
b. Connect top right fan guard to radiator with bolts, tighten by hand.
c. Connect top right guard to top left guard with bolts, tighten by hand. Reference Image 1.3.1

Image1.3.1

6. Inspect and confirm all fan guard segments are not binding and are properly aligned. Reference Image 1.4.1
7. Tighten all hardware to standard torque.