PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN INDUSTRIAL ENGINES, BACKHOE LOADERS, TRACK-TYPE TRACTORS, AND TELEHANDLERS
Usage:
TEBE4005-00
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| 17Dec2015 |
U-672
A-486
D-591
O-583
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST GAS VALVE (NRS) ON CERTAIN INDUSTRIAL ENGINES, BACKHOE LOADERS, TRACK-TYPE TRACTORS, AND TELEHANDLERS |
|
| 1050 108N | PS53103 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53103" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2017 |
PROBLEM
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| The existing Exhaust Gas Valve (NRS) can fail on certain Industrial Engines, Backhoe Loaders, Track-Type Tractors, and Telehandlers. If the existing Exhaust Gas Valve (NRS)fails it may generate a diagnostic code E1121 which may result in machine de rate. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C4.4 | 44800252-00257, 259-260, 262-264, 266-274, 276-277, 279-280, 282, 284-294, 298-333, 336-358, 360-365, 367-415, 417-437, 439-515, 517, 519-539, 541-543, 545-548, 550-572, 574-581, 586-589, 591-592, 594-603, 605, 607-649, 651-658, 660-662, 665-686, 688-691, 693-754, 768-778, 781-804, 806-824, 826, 829, 831, 833, 835, 838, 840-841, 843-858, 860-971, 973-981, 983-1010, 1012-1074, 1076-1077, 1079-1142, 1144-1226, 1236-1246, 1249-1292, 1294-1375, 1377-1441, 1453-1494, 1501-1547, 1549-1572, 1574-1691, 1695-1734, 1736-1740, 1742-1772, 1782-1806, 1811-1833, 1835-1837, 1839-1912, 1914-1915, 1927-1949, 1952-1964, 1966-1970, 1972-1997, 1999-2005, 2008-2010, 2012-2014, 2016-2019, 2025-2037, 2040-2053, 2055-2058, 2060-2069, 2071-2072, 2074-2093, 2095-2096, 2099, 2101, 2103, 2105-2113, 2115-2136, 2138-2149, 2151-2157, 2160-2182, 2184-2193, 2199-2207, 2210-2211, 2213-2220, 2222-2223, 2226, 2228-2230, 2232, 2234-2256, 2258-2271, 2273-2277, 2280-2283, 2285-2286, 2288, 2290-2291, 2293-2319, 2322-2324, 2326, 2330-2331, 2335-2336, 2339, 2341, 2343-2344, 2346-2376, 2378-2383, 2385-2387, 2389, 2391-2403, 2405-2418, 2420-2422, 2424-2435, 2437-2457, 2460-2462, 2464-2485, 2489, 2492, 2494-2520, 2522-2524, 2526-2544, 2546-2551, 2554-2559, 2563-2593, 2595-2606, 2608-2636, 2639-2643, 2645, 2647-2653, 2656-2658, 2662-2668, 2670, 2674-2685, 2687-2689, 2691-2716, 2718-2756, 2758, 2760-2773, 2776-2783, 2785-2788, 2790-2816, 2818-2835, 2837-2845, 2847-2849, 2852-2855, 2857-2870, 2872-2893, 2896-2902, 2904, 2906-2919, 2921-2936, 2938-2944, 2946-2953, 2955, 2958, 2960-2970, 2973-2994, 2996-3040, 3042-3043, 3045-3051, 3053-3068, 3070-3072, 3074-3081, 3085, 3087-3101, 3103, 3106, 3108-3109, 3111-3114, 3116, 3118-3132, 3134-3139, 3142-3169, 3171-3200, 3203, 3207-3216, 3219-3220, 3224-3226, 3230, 3232-3236, 3238, 3240, 3242-3248, 3251-3254, 3256-3259, 3265, 3267, 3270-3271, 3274-3278, 3280-3312, 3314-3315, 3318, 3320-3322, 3324-3329, 3332, 3334-3337, 3340-3341, 3343-3344, 3346-3357, 3359-3377, 3379-3380, 3382-3393, 3395-3436, 3438-3442, 3444-3465, 3467-3492, 3494-3506, 3508-3534, 3539, 3542-3545, 3547-3560, 3563-3654, 3657, 3659, 3664-3667, 3669-3673, 3675-3676, 3679-3690, 3692, 3694-3698, 3703-3749, 3751-3771, 3775, 3777, 3779-3782, 3784-3791, 3793-3794, 3796-3797, 3799-3817, 3819-3821, 3825-3834, 3836-3837, 3839-3842, 3845-3848, 3850-4001, 4003-4005, 4008-4009, 4012-4028, 4030-4031, 4036, 4038, 4040-4057, 4060, 4065, 4067, 4069-4070, 4074, 4077-4079, 4082-4084, 4089-4097, 4105-4107, 4110-4112, 4116, 4119-4124, 4127-4132, 4134, 4138, 4141-4142, 4146, 4149-4153, 4155-4163, 4179, 4189, 4191-4196, 4198-4201, 4204, 4206-4209, 4216-4221, 4226, 4230-4231, 4234, 4237-4238, 4243-4244, 4247-4249, 4251, 4266, 4278, 4291, 4296, 4302, 4306, 4312-4313, 4316, 4320-4321, 4325, 4331, 4340, 4343, 4345, 4348-4349, 4352, 4356-4358, 4360-4361, 4365, 4369, 4383, 4391-4395, 4398-4403, 4407, 4410-4411, 4415, 4417, 4421, 4431, 4450-4454, 4468, 4476-4481, 4523-4527, 4584-4589, 4599-4612, 4646, 4648, 4673, 4698, 4702, 4710, 4716-4725, 4755-4770, 4778-4781, 4808-4810, 4815, 4843-4896, 4907, 4915-4920, 4935, 4955-4966, 5017, 5019-5023, 5045, 5077-5086, 5139-5165, 5174, 5178, 5188-5192, 5194, 5216-5234, 5239-5246, 5253-5254, 5256-5269, 5273, 5279-5289, 5291, 5293-5294, 5296, 5302-5306, 5311-5315, 5322-5346, 5354-5365, 5382-5386, 5411-5430, 5445-5446, 5483, 5500-5513, 5515, 5521, 5529-5585, 5602, 5605, 5632, 5644, 5648, 5662, 5669, 5695, 5698, 5704-5709, 5728-5733, 5755, 5762, 5784-5791, 5798, 5801-5802, 5805-5806, 5817, 5829-5832, 5837, 5840, 5842, 5845-5847, 5851, 5856-5857, 5860, 5865, 5869, 5871, 5873, 5876, 5879, 5883, 5893-5894, 5908, 5927, 5930, 5937-5941, 5968, 5973, 5996, 6004-6005, 6008, 6029-6031, 6035-6037, 6039-6041, 6043, 6045-6048, 6065, 6070, 6074, 6100-6108, 6110-6111, 6114-6115, 6117-6119, 6124-6125, 6128, 6130, 6133-6134, 6137, 6140-6143, 6145, 6147, 6149-6150, 6153-6154, 6156-6159, 6162-6177, 6187, 6206-6209, 6212, 6215-6219, 6231, 6234, 6239-6240, 6243-6253, 6292-6293, 6295, 6299-6300, 6306-6307, 6312-6313, 6317, 6319-6335, 6338, 6340, 6343-6364, 6366-6367, 6369-6371, 6374, 6376, 6378, 6381-6401, 6409-6437, 6452, 6458, 6460-6492, 6520, 6527-6537, 6543, 6576, 6605, 6607-6638, 6641-6657, 6660-6661, 6668-6669, 6671-6672, 6674-6675, 6683-6696, 6698, 6700, 6702-6703, 6705, 6707-6708, 6710-6712, 6714, 6716-6719, 6722-6723, 6725, 6728, 6736, 6739, 6742-6758, 6766-6780, 6806, 6825, 6831-6834, 6837-6839, 6853, 6878-6884, 6897-6903, 6905-6911, 6927, 6932-6939, 6947-6951, 6968-6969, 6983, 6990, 6992-6993, 6995, 6998-6999, 7001-7002, 7005-7031, 7056-7072, 7080, 7083-7084, 7087-7088, 7090-7091, 7093-7123, 7125, 7127-7145, 7148-7150, 7152, 7154-7155, 7157-7165, 7167-7171, 7174-7176, 7181-7183, 7186-7221, 7223-7224, 7226-7233, 7235, 7239, 7241-7245, 7265-7266, 7268, 7271-7295, 7313-7318, 7320, 7341-7350, 7357-7362, 7383-7414, 7436-7476, 7490-7545, 7553, 7557, 7564-7570, 7572-7603, 7605-7613, 7625-7701, 7703-7715, 7717, 7719-7742, 7775-7783, 7808-7822, 7824-7843, 7868-7910, 7938, 7940-7975, 7995, 8000-8035, 8041-8048, 8091-8101, 8108, 8110, 8135-8144, 8146-8149, 8154-8198, 8200-8211, 8223, 8254-8255, 8260, 8284-8327, 8329-8395, 8406, 8408-8441, 8468, 8475, 8498, 8502-8503, 8537, 8563-8566, 8589, 8597-8611, 8661-8728, 8730, 8736, 8738-8744, 8746, 8751, 8753, 8755, 8760, 8787, 8800, 8806-8807, 8813, 8816, 8829, 8838-8839, 8841, 8864, 8867-8870, 8874-8875, 8881, 8887, 8889, 8892, 8896, 8899-8900, 8906, 8922-8923, 8964, 8969, 8981-8994, 8996, 9002-9003, 9006, 9008, 9011-9015, 9017-9018, 9023-9027, 9061, 9063-9066, 9070-9079, 9088, 9092, 9098-9107, 9113-9114, 9119-9120, 9130-9131, 9134-9143, 9145-9146, 9148-9152, 9157-9160, 9163-9165, 9171-9172, 9188-9189 JKT00002-00007, 9, 11, 14-18, 20, 22-23, 27-30, 32-33, 35-43, 47-48, 50-54, 56-64, 69, 74-79, 81-86, 90-104, 119, 121, 124, 126-127, 129-144, 148-157, 160-162, 176, 184, 190-193, 209-213, 227-228, 230, 232, 237-238, 240-241, 243, 249-250, 254-258, 309-314, 326, 333, 358, 360, 362, 365, 369-370, 378, 386, 416, 436, 438, 440-441, 443, 446-449, 454, 458, 465-466, 479, 482-485, 488, 490-491, 495, 497, 516, 522, 526, 529, 534-537, 540, 542, 550, 553-560, 564, 573, 584-587, 593, 597, 605, 609, 611-623, 625-627, 629, 635, 638-643, 646, 651-653, 655, 659-661, 664-667, 669-671, 678, 685-686, 688, 690-693, 703, 713, 715, 719-720, 722, 754-755, 762, 774-776, 779, 784, 789, 801, 803, 805-814, 817-820, 824-826, 829-830, 832-837, 839, 849-850, 854, 864-885, 888-899, 903-906, 908-910, 912-916, 921, 923-926, 928-930, 932-936, 938-945, 948-976, 978-983, 985-1004, 1009, 1015-1025, 1027-1032, 1035-1053 |
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| *******Group 2******* | |
| 416F | HSS00200 |
| 416F 2 | HWB00150-00661, 681-686 |
| 416F ST | KSF00150-02254 |
| 420F | HST00200-00201 HTG00200 |
| 420F 2 | HWC00150-01019, 1021-1024 |
| 420F 2 IT | HWD00150-00601, 603-607, 610-755, 759, 761, 764, 768, 783-784 |
| 420F IT | JWJ00150-03288 |
| 420F ST | SKR00151-05380 |
| 428F | HTB00200 RAK00150-00610 |
| 428F 2 | HWN00150-00330, 338, 351, 359 |
| 430F | HBN00200-00201 HMS00200 |
| 430F 2 | HWE00150-00319, 321-322, 324, 336, 365-373 |
| 430F 2 IT | HWG00150-00234, 236-283 |
| 430F IT | RGS00150-00152, 154-376, 378-762 |
| 430F ST | RDF00150-00332, 334-870 |
| 432F | HRH00200-00201 PXR00150-00389, 391-893 |
| 432F 2 | HWP00150-00447, 449, 463 |
| 434F | HPS00200 MTR00150-00241 |
| 434F 2 | HWR00150-00181 |
| 444F | HCR00200 JXR00150-00346 |
| 444F 2 | HWS00150-00217, 220-223, 227-228 |
| 450F | HJR00150-00151, 153-202, 204-472, 474, 478 |
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| *******Group 3******* | |
| D3K 2 LGP | GAE00160-00187 JPJ00200 KL200175, 177-206, 208-263, 268-273, 275-281, 283-294, 297-299, 303-306 KLL00110-00374, 376-1069 |
| D3K 2 XL | KF200113, 151-208 KFF00100-00531 |
| D4K 2 LGP | KR200142, 177-218, 220-275, 279, 287, 290 KRR00130-00687 |
| D4K 2 XL | KM200150-00160, 163-169, 171-226, 228-231, 233-257, 259-261 KMM00120-00707 |
| D5K 2 LGP | KY200226, 228-526, 528-538, 540-545, 547-548, 550-557, 561-567, 569-594, 596-604, 607, 610, 612, 616, 618-619, 621, 623, 630, 634, 638, 647-652, 655, 657, 659-660, 663, 676, 679, 690 KYY00150-01833 RRE00225-00236, 238-249 TRF00170-00218, 220-335 |
| D5K 2 XL | KW200200-00202, 204-418, 420-424, 426-437, 441-442, 448, 470-472, 494 KWW00140-01303 |
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| *******Group 4******* | |
| TH336C | MJR00152, 166, 168, 175, 179, 182-183, 187, 189, 191-192, 195-196, 199-200, 202-205, 207, 209-213, 216, 218-220, 222-224, 229, 232, 235, 238-240, 245-246, 248-250, 252-258, 266-267, 269-272, 284-285, 289-307, 309-315, 317-321 |
| TH337C | DJB00155, 157, 169, 173, 185, 187, 191-192, 194, 196, 199, 202, 204, 212-214, 216, 226, 228, 233, 236, 254, 258, 261, 271, 274-275, 279, 281, 286-287, 289-292, 294, 297-299, 301-303, 308, 323-324, 329, 332, 334-335, 337, 339, 343-344, 347-348, 350-352, 354-356, 361, 363-368, 373-374, 386, 394-395, 399, 406-407, 409-410, 415, 424, 437-438, 442, 444, 455-467, 470, 473-477, 479-481, 483, 485-486, 493, 495, 498-500, 503, 505-506, 509-530, 532, 534-535, 540-566, 568-583, 589, 592-593, 599-602, 604, 620-621, 627, 629-630, 635-642, 644-646, 651-654, 656-658, 660-663, 666, 668, 670-679, 681-682, 684, 686, 688-689, 691, 693, 695-704, 706-709, 712-726, 728-731, 733, 735-739, 741-743, 745-747 |
| TH406C | GAT00150, 161-162, 164-165, 167-168, 171, 173-175, 177-178, 180-189, 192, 195-198, 200-201, 203, 205, 213-214, 225-228, 234-244, 246, 248-253, 258-259, 262, 267-274, 276, 280-286, 288-291, 293, 295, 297-300, 302, 304-305, 307-308, 310, 312-313, 315-321, 323-339, 341-349, 351-354, 356-358, 360-363 |
| TH407C | MLH00152-00153, 156, 189, 202, 204, 251, 256, 262, 264, 270, 276, 278, 290, 306-307, 313, 318-319, 327-329, 333-336, 339, 344, 347, 349, 359, 373, 378, 387-388, 393-395, 398-400, 404, 415, 426, 459, 461, 475, 480, 488, 494, 497, 499, 504, 507-509, 512, 515, 517, 520, 525, 536, 539, 541, 543, 545, 556, 561-562, 565, 567, 570, 576-577, 581-582, 584-585, 588-589, 591, 593, 596-597, 599, 602-605, 608-615, 620-622, 625, 627-640, 644-645, 647-654, 656-663, 665-667, 669-671, 673-674, 676, 678-694, 697-726, 728, 730-732, 734-748, 754-755, 757-764, 766-773, 775-776, 778-779, 782-783, 785, 787-789, 792-793, 796-797, 799-806, 808-819, 821-827, 830-831, 834-840, 842-858, 860-870, 872-881, 883-889, 892-899, 901-903, 905-907, 909-915, 917, 919, 921-926, 928-951, 953-964, 967-968, 970-980, 983-986, 992-993, 997-998, 1000, 1005, 1007, 1009, 1011-1013, 1015, 1017-1018, 1020-1027, 1029, 1032-1042, 1044-1052, 1054-1066, 1068, 1070, 1072-1080, 1083, 1086-1101, 1104-1113, 1115-1116, 1120, 1122-1124, 1127-1134, 1136-1140, 1142-1144, 1146-1150, 1154, 1156-1175, 1177-1201, 1204, 1207-1214, 1216-1222, 1224-1229, 1232, 1234-1235, 1237-1241, 1244-1250, 1252-1258, 1260-1279, 1281-1291, 1293-1314, 1316-1317, 1319-1322, 1325-1328, 1330-1342, 1344-1346, 1348-1371, 1373-1420, 1423-1432, 1434-1441, 1444-1445, 1447-1449, 1451, 1453-1457 |
| TL1055C | KDE00295, 344, 353, 572, 590, 645, 665, 737, 761, 788, 807, 829, 845, 847, 867, 870, 892-893, 896, 910, 912-914, 920-922, 924, 929, 932, 937-938, 941, 943, 946, 948, 950-951, 953, 955, 957-958, 969, 979, 989, 991, 993, 995-1015, 1017-1032, 1034-1058, 1061-1062, 1064-1072, 1075-1077, 1079-1225, 1227-1262, 1264-1293, 1295-1415, 1417-1493, 1495, 1497-1604, 1606-1622, 1624-1652, 1654, 1656, 1658, 1660-1666, 1668-1715, 1717-1721, 1723-1743, 1745, 1747-1763, 1765-1771, 1773-1777, 1779-1783, 1785-1792, 1794-1832 |
| TL1055D | ML500152-00198, 200-227, 229, 231-235, 237-298, 300-322, 324-332, 334-336, 338-386, 388-391, 393-395, 398, 402-406, 408-409, 411-417, 419-423, 426-428, 430-431, 438, 440, 446, 448, 452, 454, 456 |
| TL1255C | DHW00158, 160, 284, 461, 511, 592, 639-641, 700, 705, 707, 713, 768-777, 781, 796, 801, 803-805, 814, 819-820, 828, 830-831, 836, 838-840, 842-846, 848-855, 857, 871-872, 874-884, 887-888, 891, 893, 896-898, 901-905, 907-956, 958-995, 997-1006, 1008-1112, 1114-1137, 1139-1377, 1380-1479, 1481, 1483-1508, 1510-1527, 1529-1536, 1538-1551, 1553-1564, 1566, 1569-1570 |
| TL1255D HRC | ML700155-00156, 159-172, 174-205, 207, 210-242, 244-330, 333-336, 338-341, 343-347, 349-350, 352-356, 360-364, 366, 368-371, 373-376, 378-380, 382, 384-402, 404-406, 408-412, 416-418, 420, 424-426, 428 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 4 | 2179039 | STRAP-CABLE |
| 1 | 3450835 | GASKET |
| 1 | 4667876 | VALVE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 4 | 2179039 | STRAP-CABLE |
| 1 | 3450835 | GASKET |
| 1 | 4667876 | VALVE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 4 | 2179039 | STRAP-CABLE |
| 1 | 3450835 | GASKET |
| 1 | 4667876 | VALVE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 4 | 2179039 | STRAP-CABLE |
| 1 | 3450835 | GASKET |
| 1 | 4667876 | VALVE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Replace the Exhaust Gas Valve (NRS). Refer to Special Instruction, M0066148, "Exhaust Gas Valve (NRS) for C4.4 Engines", for removal and installation instructions. |
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SERVICE CLAIM ALLOWANCES
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