PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A TURBOCHARGER HEAT SHIELD ON CERTAIN C8.7 MARINE ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A TURBOCHARGER HEAT SHIELD ON CERTAIN C8.7 MARINE ENGINES

Usage:

TEBE2983-02

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13May2015

(Revised 22Jun2015)

U-231

D-182

O-189

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Safety	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A TURBOCHARGER HEAT SHIELD ON CERTAIN C8.7 MARINE ENGINES
1067 1073		PI11023

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI11023" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI11023" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:	This Revised Service Letter replaces the 13May2015 (Revised 19May2015) Service Letter. Changes have been made to the Affected Product.

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PROBLEM

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The heat shield needs to be installed on certain C8.7 Marine Engines. High turbocharger surface temperatures may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
C8.7	CS700273-00308

PARTS NEEDED

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Qty	Part Number	Description
1	4637537	SHIELD AS-HEAT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Please review the safety actions in the Operation and Maintenance Manual for the engine.

Install the 463-7537 Heat Shield Assembly on the turbo outlet flange taking care to ensure that the housing is covered. Refer to Image 1.

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Image1

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job
On vessels with multiple affected engines this service letter should completed on all engines on the vessel on the same trip. Please reference the other engine serial number(s) in the claim story.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A TURBOCHARGER HEAT SHIELD

MODELS INVOLVED - CERTAIN C8.7 MARINE ENGINES

Dear Cat Product Owner:

The heat shield needs to be installed on certain C8.7 Marine Engines. High turbocharger surface temperatures may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

You may now search for open Safety Service Letters by entering your product serial number(s). Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information. Please refer the dealer to their Service Letter dated 13May2015 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 13May2015 Service Letter