PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN C18 INDUSTRIAL ENGINES
Usage:
TEBE2946-00
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| 10Apr2015 |
O-129
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT ENGINE HOUSING ON CERTAIN C18 INDUSTRIAL ENGINES |
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| 1162 1151 1206 | PS52909 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52909" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Apr2017 |
PROBLEM
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| The existing 355-6100 Front Housing may crack on certain C18 Industrial Engines. If the existing front housing cracks it can slowly leak engine oil from the crack location. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C18 | BDN01331-01332, 1461-1466, 1515-1517, 1685, 1713 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 1425867 | SEAL-CSHFT(FRT) |
| 1 | 1607271 | SEAL-PRESS IN PL |
| 1 | 1669144 | GASKET |
| 1 | 3535065 | GASKET-OIL PAN |
| 1 | 4372698 | HOUSING-FRONT |
| 1 | BULK_OIL | Engine Oil 34 Liters (See OMM) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the front housing is cracked, replace the front housing with the new cast iron 4372698 Front Housing. Refer to Disassembly and Assembly, "Housing (Front) - Remove", and "Housing (Front) - Install". Take a picture of the crack in the front housing and attach the picture in SIMSi. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 20.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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