PRODUCT SUPPORT PROGRAM FOR REPLACING THE EMISSION INFORMATION LABEL ON CERTAIN 3512 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE EMISSION INFORMATION LABEL ON CERTAIN 3512 GENERATOR SETS

Usage:

TEBE2940-01

Show/hide table

15Apr2015

(Revised 24Jun2015)

O-139

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE EMISSION INFORMATION LABEL ON CERTAIN 3512 GENERATOR SETS
7405 7557		PS44710

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44710" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 15Apr2015 Service Letter. Changes have been made to the Affected Product.

Show/hide table

TERMINATION DATE

30Apr2017

PROBLEM

Show/hide table

Certain 3512 Generator Sets have an incorrect emission label. The Emission Compliance label states that the engine is a 3512 which is correct. The label also states that this is a 16 cylinder engine which is not correct. This is a 12 cylinder engine.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
3512	YAX00425-00430, 432-437, 440, 446-450, 453-454, 456-465

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	LABEL	Engine Info Label
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Replace the current label with a new label requested from TMI. Refer to Image 1 which shows the incorrect information on the current label. Refer to Image 2 for the label location on the engine. Refer to Image 3 for requesting a replacement label from TMI Web (https:/tmiweb.cat.com). Enter your engine serial number and click on the Emission Data tab. Request a replacement label.

Show/hide table

Image1

Image2

Image3

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%