PRODUCT SUPPORT PROGRAM FOR REPLACING THE 345-1117 EMERGENCY STOP HARNESS ON CERTAIN C3.3, C4.4, AND C7.1 GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 345-1117 EMERGENCY STOP HARNESS ON CERTAIN C3.3, C4.4, AND C7.1 GENERATOR SETS

Usage:

TEBE2839-00

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26Jun2015

A-234

D-274

O-282

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 3451117/">345-1117 EMERGENCY STOP HARNESS ON CERTAIN C3.3, C4.4, AND C7.1 GENERATOR SETS
1435 7332 1408		PS52970

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52970" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Jun2016

PROBLEM

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The existing 3451117/">345-1117 Emergency Stop Harness can shut the unit down if the door is opened fully and hits against the emergency stop button on certain C3.3, C4.4, and C7.1 Generator Sets. The new 3451117/">345-1117 Emergency Stop Harness has a pan recess depth of 40mm thus preventing the emergency stop button from extruding out.

AFFECTED PRODUCT

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Model	Identification Number
C3.3	EC300100-00111, 211-228, 244-324, 329-330, 332-336 EC500108-00122, 133-138, 141-149, 198-207, 216-230, 236-245, 250-254
C4.4	EC900100-00117, 121-141, 152-156, 159 ECL00100-00105, 109-114, 130-134, 139-162, 165, 167-180, 183-186, 194-201
C7.1	ECW00100-00102, 104-113, 125, 130-138, 142-171, 174-179, 186-190, 193

PARTS NEEDED

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Qty	Part Number	Description
1	3451117	HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Important Safety Information:

Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident
occurs.

A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.

Safety precautions and warnings are provided in this instruction, on the product, and in this product's Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.

Therefore, the warnings in this publication, the warnings that are on the product, and the warnings that are in the OMM are not all inclusive. If a tool, a procedure, a work method, or operating technique that is not recommended by Caterpillar is used, the user must ensure that it is safe for the user and for other people to use.

The user should ensure that the product will not be damaged or the product will be made unsafe by the operation, lubrication, maintenance, or the repair procedures that are used.

WARNING: The generator set must be isolated electrically before and while the rework is performed. Follow the proper lockout tag out procedures to protect against the unexpected energizing or startup of the generator set. Failure to follow these warnings could result in injury to personnel during service. Attach a "Do Not Operate" warning tag to the machine start switch or the controls before you perform any service to the machine.

(1) Disconnect the battery.
(2) Drill out the rivets holding the current harness assembly (Take care to ensure the paintwork is not damaged).
(3) Disconnect the emergency stop harness from the dc harness.
(4) Install the new emergency stop harness to the enclosure metalwork using rivets and a manual rivet gun.
(5) Connect the emergency stop harness back to the dc harness.
(6) Connect the battery, start the unit and check the emergency stop is working correct.

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Image1

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%