PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ECM SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES
Usage:
TEBE2764-01
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| 11Mar2015 |
| (Revised 11Aug2015) |
U-100
D-89
O-89
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ECM SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES |
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| 1920 | PS44665 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44665" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 11Mar2015 Service Letter. Changes have been made to the Affected Product. |
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TERMINATION DATE |
| 30Sep2016 |
PROBLEM
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| The existing engine ECM software has been updated to improve the functionality of the DEF system on certain C7.1 Industrial engines. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C7.1 | 88100267, 313, 373, 382, 588 |
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| *******Group 2******* | |
| C7.1 | 88100278, 352-371, 462, 648-657 |
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| *******Group 3******* | |
| C7.1 | 88100321, 375, 415-425, 432, 552-554, 633 |
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| *******Group 4******* | |
| C7.1 | 88100276, 289, 348-349, 351, 386-402, 426, 431, 466-470, 475-479, 488-492, 502-505, 522 |
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| *******Group 5******* | |
| C7.1 | 88100345, 376-381, 619 |
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| *******Group 6******* | |
| C7.1 | 88100252, 258, 268-269, 272, 274, 277, 279-286, 290-309, 317-319, 521, 525, 555-577, 594-603, 629-632, 635 |
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| *******Group 7******* | |
| C7.1 | 88100253, 264, 310, 449, 542-544 |
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| *******Group 8******* | |
| C7.1 | 88100259, 266, 287, 314, 322-324, 329-333, 339-340, 343, 346-347, 412, 438-439, 463-465, 493-497, 508-520, 526-527, 535, 551, 589 |
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| *******Group 9******* | |
| C7.1 | 88100271, 315, 320, 325-328, 334-338, 344, 411, 413-414, 429-430, 434-436, 450-461, 480-484, 486-487, 498-501, 523, 530-534, 545-547, 591, 604-605, 611-615, 620, 627, 634, 636, 673-675, 681-683, 690-693, 734-738 |
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| *******Group 10******* | |
| C7.1 | 88100257, 261-263, 265, 288, 316, 341-342, 350, 372, 403-410, 427-428, 440-447, 471-474, 485, 528-529, 536-539, 548-550, 578-587, 593, 606-609, 622-626, 658-663, 676-680, 684-686, 695-704, 708-711, 715-718, 720-721, 748-751, 758-774, 783-789, 809-817, 819-820, 824-829, 845, 847, 854-856 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4788719 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 1 | 4648255 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 3******* | ||
| 1 | 4795945 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 4******* | ||
| 1 | 4642591 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 5******* | ||
| 1 | 4653806 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 6******* | ||
| 1 | 4790423 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 7******* | ||
| 1 | 4716316 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 8******* | ||
| 1 | 4788720 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 9******* | ||
| 1 | 4758487 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 10******* | ||
| 1 | 4790417 | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Flash the engine ECM with the software or latest available in SIS Web. For flash programming the engine ECM, refer to Troubleshooting, "Flash programming". |
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SERVICE CLAIM ALLOWANCES
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