Usage:
| 20Mar2015 |
| Priority | PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE SOFTWARE AND POSSIBLY ADDING A SENSOR ON CERTAIN PETROLEUM C32 ENGINES |
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| 1408 1917 1920 | PI32460 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32460" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32460" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
COMPLETION DATE |
TERMINATION DATE |
| 30Sep2015 | 31Mar2016 |
PROBLEM
| The existing software developed for extended idle in cold weather conditions may be ineffective on certain C32 Petroleum Engines. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| C32 | SDK00102-00110, 112-114, 116-117, 119, 121-122, 124-126, 130-145, 147-151, 153-164, 167-172, 174-178, 181-185, 187-188, 190, 192-193, 195-199, 201-202, 207-210, 212-215, 218-223, 225-226, 230-231, 237, 239-241 |
| *******Group 2******* | |
| C32 | SDK00101, 111, 118, 120, 123, 127-129, 146, 152, 165-166, 173, 179-180, 186, 189, 191, 194, 200, 203-206, 211, 216-217, 224, 227-229, 232-236, 238, 242-323 |
PARTS NEEDED
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 5 | 7K1181 | STRAP-CABLE |
| 1 | 2287101 | SEAL-O-RING-STOR |
| 1 | 3203061 | SENSOR GP-PRESS |
| 1 | 4460464 | HARNESS AS-WRG |
| 1 | 4789460 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 28% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 4789460 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 28% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| Group 1 Update the software and install the sensor. Group 2 Update the software. The software implements strategies to protect engine from intake manifold freezing and provides improved diagnostic messages for the operator. Refer to the attached Rework Procedure. |
OWNER NOTIFICATION
| Owners in the following countries will receive the attached Owner Notification: US Canada |
