PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C7.1 INDUSTRIAL ENGINES
Usage:
TEBE2625-00
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| 18Mar2015 |
U-113
D-97
O-97
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C7.1 INDUSTRIAL ENGINES |
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| 1361 1364 1389 | PS52895 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52895" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2017 |
PROBLEM
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| The existing water pump impeller can slip on the pump shaft on certain C7.1 Industrial Engines. If the existing water pump fails the impeller will slip on the pump shaft and not provide sufficient coolant flow around the engine. This letter does not cover pumps that have failed due to coolant or oil leaks. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C7.1 | 77000417, 441, 463-466, 499-500, 509-519, 527-528, 541-548, 559-560, 564-566, 589, 630-631, 633-635, 653, 662-665, 693-694, 696, 699-716, 727, 739-740, 754, 790-792, 795-796, 803-811, 827, 833-837, 851-856, 858, 874, 906-907 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3975682 | KIT-PUMP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the Disassembly and Assembly, "Water Pump - Remove". Remove the water pump front cover and confirm that the impeller can slip on the pump shaft as per the attached Image1, by checking that the impeller can rotate while ensuring the drive gear is stationary. Refer to the Disassembly and Assembly, "Water Pump - Install" to fit a new water pump. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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