PRODUCT SUPPORT PROGRAM FOR REWORKING THE INTEGRAL TANK ON CERTAIN C9 GENERATOR SETS
Usage:
TEBE2444-00
Show/hide table
| 10Dec2014 |
B030
E140
H160
H380
H430
H510
E140
H160
H380
H430
H510
Show/hide table
| After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REWORKING THE INTEGRAL TANK ON CERTAIN C9 GENERATOR SETS |
|
| 1353 1063 | PS52837 |
|
Show/hide table
| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52837" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Dec2016 |
PROBLEM
Show/hide table
| The integral tank on certain C9 Generator Sets may have shipped without a blocking plate installed at the radiator cross beam. The generator set may exhibit poor cooling performance due to the recirculation of hot air. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| C9 | NGP00110, 113-114, 167, 172 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 2 | 0S1594 | BOLT |
| 4 | 5M2894 | WASHER-HARD |
| 2 | 9S8752 | NUT-FULL |
| 1 | BLOCKINGPLATE | BLOCKING PLATE (Refer to the Rework Procedure) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Install blocking plate to prevent recirculation of hot air through radiator and charge air coolers. Refer to the attached Rework Procedure. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-24 mo |
||||||
Show/hide table
| NOTE: This is a 2.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Show/hide table
| NOTE: Before planning rework send email to following contact and provide shipping details for blocking plate. Tracking information will be provided once blocking plate has shipped. Jerry Rushing (770)233-3979 Rushing_Jerry_W@cat.com |
| 1) Refer to Image 1.2.1 and modify blocking plate by drilling two 3/8" holes to allow for proper installation behind radiator cross beam. Reference location B equals 1516.6 x 350.8, Reference location C equals 101.6 x 350.8. |
 |
| Image1.2.1 |
| 2) Utilizing enclosure door openings maneuver blocking plate into position below radiator cross beam for mounting. Refer to Image 1.3.1 for details to assist with orienting blocking plate into proper position. |
 |
| Image1.3.1 |
| 3) Utilizing blocking plate as template mark radiator cross beam with punch. Drill two 3/8" holes in radiator cross beam to secure blocking plate behind radiator cross beam. Secure blocking plate to radiator cross beam with two 0S-1594 Bolts, two 9A-8752 Nuts and four 5M-2894 Washers. Refer to Image 1.4.1 for details on proper mounting of blocking plate. |
 |
| Image1.4.1 |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR REPAIRING RADIATOR COOLANT LEAKS ON CERTAIN PMG3516C GENERATOR SETS (XQ1475G POWER MODULES) PRODUCT SUPPORT PROGRAM FOR REPAIRING RADIATOR COOLANT LEAKS ON CERTAIN PMG3516C GENERATOR SETS (XQ1475G POWER MODULES)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C7.1 GENERATOR SETS (XQ200 POWER MODULES) PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C7.1 GENERATOR SETS (XQ200 POWER MODULES)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEEL TRANSMISSION LINES ON CERTAIN TH55-E70 AND TH55FT-E90 PETROLEUM TRANSMISSIONS AND PETROLEUM PACKAGES PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEEL TRANSMISSION LINES ON CERTAIN TH55-E70 AND TH55FT-E90 PETROLEUM TRANSMISSIONS AND PETROLEUM PACKAGES
PRODUCT SUPPORT PROGRAM FOR FLUSHING THE COOLING SYSTEM ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR FLUSHING THE COOLING SYSTEM ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE PRELUBE PUMP ON CERTAIN PMG3516C POWER MODULES (XQ1475G POWER MODULES) PRODUCT SUPPORT PROGRAM FOR RELOCATING THE PRELUBE PUMP ON CERTAIN PMG3516C POWER MODULES (XQ1475G POWER MODULES)
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING DEF FITTING AND AIR FITTING O-RINGS, REORIENTING THE WASHERS ON THE DOSING PUMP HEAD AND REPLACING THE BOLTS AND WASHERS ON THE DOSING PUMP MANIFOLD ON CERTAIN 3516C AND 3516C HD GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING DEF FITTING AND AIR FITTING O-RINGS, REORIENTING THE WASHERS ON THE DOSING PUMP HEAD AND REPLACING THE BOLTS AND WASHERS ON THE DOSING PUMP MANIFOLD ON CERTAIN 3516C AND 3516C HD GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GENERATOR 3890806, GEN, LAS, 40 L7 (2.2 SINGLE PHASE) OR 4159861, GEN, LAS 40 L7 (2.2 THREE PHASE) ON CERTAIN C2.2 MARINE GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GENERATOR 3890806, GEN, LAS, 40 L7 (2.2 SINGLE PHASE) OR 4159861, GEN, LAS 40 L7 (2.2 THREE PHASE) ON CERTAIN C2.2 MARINE GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING 196-4648 AND 196-4649 TURBO COOLANT RETURN TUBES ON CERTAIN G3612 AND G3616 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING 196-4648 AND 196-4649 TURBO COOLANT RETURN TUBES ON CERTAIN G3612 AND G3616 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 454-6625 WIRING GROUP ON CERTAIN C15, AND C18 GENERATOR SETS EQUIPPED WITH A DEIF CONTROLLER PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 454-6625 WIRING GROUP ON CERTAIN C15, AND C18 GENERATOR SETS EQUIPPED WITH A DEIF CONTROLLER
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING TURBOCHARGER SHIELDS ON CERTAIN G3520C 1200RPM LANDFILL GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING TURBOCHARGER SHIELDS ON CERTAIN G3520C 1200RPM LANDFILL GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING 205-3584 CUSTOMER INTERCONNECT HARNESS ON CERTAIN G3606, G3608, G3612, AND G3616 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING 205-3584 CUSTOMER INTERCONNECT HARNESS ON CERTAIN G3606, G3608, G3612, AND G3616 ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPAIRING RADIATOR COOLANT LEAKS ON CERTAIN PMG3516C GENERATOR SETS (XQ1475G POWER MODULES) PRODUCT SUPPORT PROGRAM FOR REPAIRING RADIATOR COOLANT LEAKS ON CERTAIN PMG3516C GENERATOR SETS (XQ1475G POWER MODULES)
PRODUCT SUPPORT PROGRAM FOR MODIFYING THE FLYWHEEL HOUSING AND INSTALLING A PAPER BEADED GASKET ON CERTAIN 3512C HD LOCOMOTIVE ENGINES AT PLANNED COMPONENT REBUILD PRODUCT SUPPORT PROGRAM FOR MODIFYING THE FLYWHEEL HOUSING AND INSTALLING A PAPER BEADED GASKET ON CERTAIN 3512C HD LOCOMOTIVE ENGINES AT PLANNED COMPONENT REBUILD
PRODUCT SUPPORT PROGRAM FOR SEALING THE CYLINDER BLOCK TO FLYWHEEL HOUSING JOINT ON CERTAIN 3512C HD LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR SEALING THE CYLINDER BLOCK TO FLYWHEEL HOUSING JOINT ON CERTAIN 3512C HD LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXCITER ROTOR ON CERTAIN 3512 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RADIATOR FAN GUARD ON CERTAIN C27 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE RADIATOR FAN GUARD ON CERTAIN C27 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRELUBE PUMP ON CERTAIN G3516H AND G3520H GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRELUBE PUMP ON CERTAIN G3516H AND G3520H GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR TO AIR AFTER COOLER (ATAAC) ON CERTAIN C27 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR TO AIR AFTER COOLER (ATAAC) ON CERTAIN C27 GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS VERIFICATION / SERIAL NUMBER LABELS ON CERTAIN DIESEL PARTICULATE FILTERS SOLD INTO CALIFORNIA IN THE YEAR 2009. PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS VERIFICATION / SERIAL NUMBER LABELS ON CERTAIN DIESEL PARTICULATE FILTERS SOLD INTO CALIFORNIA IN THE YEAR 2009.
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EMERGENCY STOP PUSH BUTTON CONTACTS ON EMCP 4 CONTROL PANELS ON CERTAIN 3512, 3512B, 3516, AND 3516B GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE EMERGENCY STOP PUSH BUTTON CONTACTS ON EMCP 4 CONTROL PANELS ON CERTAIN 3512, 3512B, 3516, AND 3516B GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GAS INLET ELBOW ON CERTAIN 3512C DYNAMIC GAS BLENDING OIL WELL SERVICE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GAS INLET ELBOW ON CERTAIN 3512C DYNAMIC GAS BLENDING OIL WELL SERVICE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES ON CERTAIN 3512C LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES ON CERTAIN 3512C LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C7.1 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER PUMP ON CERTAIN C7.1 INDUSTRIAL ENGINES