PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C7.1 GENERATOR SETS (XQ200 POWER MODULES)
Usage:
TEBE2427-00
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| 10Dec2014 |
U-754
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN C7.1 GENERATOR SETS (XQ200 POWER MODULES) |
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| 1920 7620 1902 | PS44601 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44601" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2016 |
PROBLEM
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| The existing software may have problems on certain C7.1 Generator Sets (XQ200 Power Modules). This is to address the artificial soot rate increase that can shutdown the power module while in operation dropping customer load, eliminate nuisance code 677-14 for Start Relay Open Circuit, and allow manual low speed regeneration to continue while the engine speed increases to 1600 rpm. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C7.1 | MRP00100-00127, 129-583, 603-627 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 4630955 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Before completing the rework, please review the safety actions in the Operation and Maintenance Manual. 1. Update the engine flashfile to 463-0955 Software or latest available on SIS. 2. Program the engine cooldown to a non-zero value. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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