PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON CERTAIN G3508, G3508B, G3516B ENGINES, G3516, G3516B GENERATOR SETS, 3512B, 3512B HD, 3512C, 3516B, 3516B HD GENERATOR SETS, AND PM3516 POWER MODULES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON CERTAIN G3508, G3508B, G3516B ENGINES, G3516, G3516B GENERATOR SETS, 3512B, 3512B HD, 3512C, 3516B, 3516B HD GENERATOR SETS, AND PM3516 POWER MODULES

Usage:

TEBE1777-00

16Oct2014


U-591
A-445
D-533
O-514
TM-23

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE AUXILIARY WATER PUMP ON CERTAIN G3508, G3508B, G3516B ENGINES, G3516, G3516B GENERATOR SETS, 3512B, 3512B HD, 3512C, 3516B, 3516B HD GENERATOR SETS, AND PM3516 POWER MODULES

1371
PS52785
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52785" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2016

PROBLEM

The existing 4243625/">424-3625 or 4243629/">424-3629 Auxiliary Water Pump may leak engine oil out the weep hole during operation due to an assembly process issue on certain G3508, G3508B, G3516B Engines, G3516, G3516B Generator Sets, 3512B, 3512B HD, 3512C, 3516B, 3516B HD Generator Sets, and PM3516 Power Modules.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
G3508  DLR00127
G3508B  RBK01375-01393
G3516 L6A00197-00198

L6F00132-00137
G3516B  JEF02653-02682, 2684
*******Group  2*******
3512B LDE00164-00166, 169-172

LDF00238-00241, 243-257, 259-263

YAY01172-01174

YBB00160-00164, 166-169, 184, 186-187, 192, 194-196, 200-203
3512B HD YAZ00669, 673-674

YBC00119
3512C  LDJ00118-00120
3516B YAP00624-00625, 629, 636, 709

YBT00273-00274, 276-280, 282, 287-288, 299
3516B HD YAR00537-00539, 542-543, 557, 559-561, 563-565, 567-568, 573

YBW00195-00200
G3516B  L6J00137-00139
PM3516  NBR00899, 902, 914, 923, 925-926

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
2 3P6061 GASKET
1 4F7387 SEAL-O-RING
1 2353546 SEAL-O-RING
1 4243629 PUMP GP-AUX -B
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
2 3P6061 GASKET
1 4F7387 SEAL-O-RING
1 2353546 SEAL-O-RING
1 4243625 PUMP GP-AUX -B
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Review the weep hole in the bottom of the auxiliary water pump for a oil leak. Refer to Image1. If a leak is identified, replace the pump. Refer to the Disassembly and Assembly manual for the serial number prefix.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.5-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.5-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Caterpillar Information System:

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