Containment - After Failure Only
(Limited distribution)
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOORMAT ON CERTAIN 320D EXCAVATORS |
726M |
PS61240 |
NOTE: |
This Containment Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code
before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: |
When reporting the repair, use "PS61240" as the Part Number and "7777" as the Group Number.
Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
The existing floormat may develop micro cracks on certain 320D Excavators. |
Qty |
Part Number |
Description |
1 |
2405071 |
FLOORMAT |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
Replace the current 240-5071 Floormat by the same part number 240-5071 Floormat. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-3500 hrs, 0-12 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 0.5-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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