PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LIFTING FILM ON CERTAIN 320D EXCAVATORS, EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LIFTING FILM ON CERTAIN 320D EXCAVATORS, EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE

Usage:

TEBE0510-00

27Nov2013


D-479

 

Safety

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING LIFTING FILM ON CERTAIN 320D EXCAVATORS, EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE

7557 7405
PI10950
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10950" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10950" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.



PROBLEM

The 308-1751 Lifting Film needs to be replaced on certain 320D Excavators, equipped with the shovel crane demolition package. The existing lifting film contains incorrect information. This incorrect information may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

AFFECTED PRODUCT

Model Identification Number
320D  SNS00207, 304, 392, 394, 398, 425-426, 433, 446, 450, 470
320D RR  RBL00243, 592, 927-928, 997, 999, 1122, 1126, 1158, 1177, 1190-1191, 1245, 1247, 1487, 1524

PARTS NEEDED

Qty

Part Number Description
1 4504248 FILM-LIFTING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Remove the current 308-1751 Lifting Film. Refer to Image1. Attach new 450-4248 Lifting Film. Refer to Image2 for correct location.
Image1
Image2

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.0-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LIFTING FILM

MODELS INVOLVED - CERTAIN 320D EXCAVATORS EQUIPPED WITH THE SHOVEL CRANE DEMOLITION PACKAGE

Dear Cat Product Owner:

The 308-1751 Lifting Film needs to be replaced on the products listed below. The existing lifting film may contain incorrect information. This incorrect information may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this products, please contact your local Cat dealer so that our records can be updated.

You may now search for open Safety Service Letters by entering your product serial numbers. Visit the SAFETY.CAT.COM website and click on the Product Safety page for more information.

Please refer the dealer to their Service Letter dated 27Nov2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.



Caterpillar Inc.

Identification #(s)



Attached to 27Nov2013 Service Letter

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPROCKET BOLTS ON CERTAIN 330D, 336D, AND 336E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPROCKET BOLTS ON CERTAIN 330D, 336D, AND 336E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWING DRIVE GROUP BOLTS ON CERTAIN 374D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SWING DRIVE GROUP BOLTS ON CERTAIN 374D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK PL321 ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PRODUCT LINK PL321 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR CHECKING AND POSSIBLY REPLACING THE PIN ASSEMBLY ON CERTAIN 320D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR CHECKING AND POSSIBLY REPLACING THE PIN ASSEMBLY ON CERTAIN 320D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM GROUP ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM GROUP ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TEE ADAPTOR ON CERTAIN 320D FM HW EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TEE ADAPTOR ON CERTAIN 320D FM HW EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER ROD ON CERTAIN GSH20B ORANGE PEEL GRAPPLES PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER ROD ON CERTAIN GSH20B ORANGE PEEL GRAPPLES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER HOSE ON CERTAIN 336EL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER HOSE ON CERTAIN 336EL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK FILTER SEAL ON CERTAIN 301.7D, 302.2D, AND 302.4D MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK FILTER SEAL ON CERTAIN 301.7D, 302.2D, AND 302.4D MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING CAB DOOR LOCK MECHANISM AND FASTENERS ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING CAB DOOR LOCK MECHANISM AND FASTENERS ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE HYDRAULIC OIL RETURN HOSE ON CERTAIN 320E L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE HYDRAULIC OIL RETURN HOSE ON CERTAIN 320E L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 299-8922 HOSE ASSEMBLY ON CERTAIN M313D, M315D, AND M316D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 299-8922 HOSE ASSEMBLY ON CERTAIN M313D, M315D, AND M316D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SWING DRIVE FASTENING BOLT ON CERTAIN 349D AND 349E EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE SWING DRIVE FASTENING BOLT ON CERTAIN 349D AND 349E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 349E EXCAVATORS, 980K WHEEL LOADERS, 730C ARTICULATED TRUCKS, 621H, 623H, AND 627H WHEEL TRACTOR-SCRAPERS EQUIPPED WITH C13 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE TURBOCHARGER ON CERTAIN 349E EXCAVATORS, 980K WHEEL LOADERS, 730C ARTICULATED TRUCKS, 621H, 623H, AND 627H WHEEL TRACTOR-SCRAPERS EQUIPPED WITH C13 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRIC FUEL PRIMING PUMP ON CERTAIN 312D 2, 318D 2, AND 320D 2 EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRIC FUEL PRIMING PUMP ON CERTAIN 312D 2, 318D 2, AND 320D 2 EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 142-2736 PLATE ON CERTAIN M318D MH AND M322D MH WHEELED EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 142-2736 PLATE ON CERTAIN M318D MH AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DISPLAY PANEL ELECTRICAL GROUND HARNESS ON CERTAIN 307E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DISPLAY PANEL ELECTRICAL GROUND HARNESS ON CERTAIN 307E MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REPLACE THE 417-1061 BOOM LOWERING CONTROL VALVE ON CERTAIN 308E2 EXCAVATORS PRODUCT SUPPORT PROGRAM TO REPLACE THE 417-1061 BOOM LOWERING CONTROL VALVE ON CERTAIN 308E2 EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRICAL SWIVEL ON CERTAIN M300D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELECTRICAL SWIVEL ON CERTAIN M300D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN WIRING HARNESSES ON CERTAIN 323D, 324D, 325D, 330D, 345B, 345D, 365B, AND 365C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN WIRING HARNESSES ON CERTAIN 323D, 324D, 325D, 330D, 345B, 345D, 365B, AND 365C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELBOW AND BOLTS FOR THE ENGINE OIL PUMP LINES ON CERTAIN 336D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ELBOW AND BOLTS FOR THE ENGINE OIL PUMP LINES ON CERTAIN 336D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOORMAT ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOORMAT ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DIFFERENTIAL SPRING PIN ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DIFFERENTIAL SPRING PIN ON CERTAIN M313D, M315D, M316D, AND M318D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A HARNESS AND RELAY ON CERTAIN 303E AND 303E CR MINI HYDRAULIC EXCAVATORS, EQUIPPED WITH THE MSS (MACHINE SECURITY SYSTEM) PRODUCT SUPPORT PROGRAM FOR INSTALLING A HARNESS AND RELAY ON CERTAIN 303E AND 303E CR MINI HYDRAULIC EXCAVATORS, EQUIPPED WITH THE MSS (MACHINE SECURITY SYSTEM)
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.