PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE STICK LOWERING CHECK VALVE ON CERTAIN 313D CR, 314D CR, AND 314D LCR EXCAVATORS
Usage:
TEBE0209-00
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| 09Oct2013 |
D-408
O-412
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE STICK LOWERING CHECK VALVE ON CERTAIN 313D CR, 314D CR, AND 314D LCR EXCAVATORS |
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| 5059 | PS52536 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52536" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2015 |
PROBLEM
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| An incorrect stick lowering check valve may have been installed on certain 313D CR, 314D CR, and 314D LCR Excavators. The incorrect stick lowering check valve can cause hesitation and shuddering during a particular operation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 313D CR | LCE00658, 664, 667-668, 670-686, 689, 691, 693-695, 698, 701, 703-712, 714, 716-719, 723-724, 728, 730-733, 735, 740-743, 745-752, 757-758, 760-768, 770-771, 773-774, 776-780, 782-783, 786, 788-794, 796-798, 801, 803, 806-819, 821-825, 828, 830, 834, 837-841, 845-846, 848-849, 851, 853-855, 857-863, 865-866, 868-869, 871-874, 881, 883-888, 892-893, 895, 899-904 |
| 314D CR | MFK00517, 520, 526-527, 529, 533, 549-550, 552, 560-562, 580-581, 583-584, 586, 592, 599, 606, 608 WLN00224-00244 |
| 314D LCR | TXN00712, 715-719, 721-725, 727-732, 734-736, 738, 741-742, 744, 746, 750-752, 754-759, 762, 764-765, 778, 780, 782, 784-787, 792, 794, 796-799, 801-802, 815 XHR00176-00182 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3698298 | VALVE GP-PILOT |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the 369-8575 Stick Lowering Check Valve with a new 369-8298 Pilot Valve Group. |
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SERVICE CLAIM ALLOWANCES
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0-48 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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