PRODUCT SUPPORT PROGRAM FOR INSPECTION AND REPAIR OF CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSPECTION AND REPAIR OF CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS

Usage:

SEBE9437-01

January 2, 2006
(Revised February 2006)
U-3
A-3
D-3
O-4


 
before or
after failure

PRODUCT SUPPORT PROGRAM FOR INSPECTION AND REPAIR OF CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS

7000
PS41974
NOTE: This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS41974" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

NOTE: This Revised Service Letter replaces the January 2, 2006 Service Letter. Changes have been made to the Affected Product, Parts Needed, Service Claims Allowance and Rework Procedure.

TERMINATION DATE

July 31, 2006

PROBLEM

Some issues have been identified on early production 301.6C, 301.8C and 302.5C Mini Hydraulic Excavators. These issues need to be corrected. In some cases an inspection is all that is necessary. In other cases rework must be undertaken.
Twelve separate issues are addressed in this program. A group of machines has been identified for each issue. In some cases the serial numbers affected are the same for more than one group of machines, but parts identification is easier if each issue is addressed separately.

AFFECTED PRODUCT

Model Identification Number
****************Group1******************
301.6C
JBB001-321
301.8C
JSB001-350
302.5C
GBB001-356
****************Group2******************
301.6C
JBB001-321
301.8C
JSB001-350
302.5C
GBB001-356
****************Group3******************
301.6C
JBB001-377
301.8C
JSB001-508
302.5C
GBB001-487
****************Group4******************
301.6C
JBB001-377
301.8C
JSB001-508
****************Group5******************
301.6C
JBB001-377
301.8C
JSB001-508
302.5C
GBB001-487
****************Group6******************
301.6C
JBB001-321
301.8C
JSB001-350
302.5C
GBB001-356
****************Group7******************
301.6C
JBB001-377
301.8C
JSB001-508
302.5C
GBB001-487
****************Group8******************
301.6C
JBB001-330
301.8C
JSB001-374
302.5C
GBB001-447
****************Group9******************
301.6C
JBB001-402
301.8C
JSB001-575
302.5C
GBB001-538
****************Group10*****************
301.6C
JBB001-377
301.8C
JSB001-508
302.5C
GBB001-487
****************Group11*****************
301.6C
JBB001-402
301.8C
JSB001-575
302.5C
GBB001-538
****************Group12*****************
302.5C
GBB001-353

PARTS NEEDED

Qty

Part Number Description
*****************Group1*******************
1 2500381 RECEIVER AS
1 2775686 STRIKER AS
*****************Group2*******************
1 2492874 WINDOW
*****************Group3*******************
1 2783353 SHIM
1 2783355 GASKET
*****************Group4*******************
No Parts Needed
*****************Group5*******************
No Parts Needed
*****************Group6*******************
No Parts Needed
*****************Group7*******************
1 2487079 COVER
1 2507804 PLATE
1 2564593 INSULATION
1 2694617 INSULATION
*****************Group8*******************
No Parts Needed
*****************Group9*******************
1 2629568 COVER-SPEAKER
*****************Group10******************
1 2129334 BOTTLE GP
*****************Group11******************
2 8U7803 SCREW
*****************Group12******************
1 7K1181 STRAP-CABLE
2 912436 TERMINAL-BLA
1 2254958 RELAY
1 2326313 FUSE-MAXI (4
2 2343418 TERMINAL
1 2658025 RELAY AS

Table 1: Table to show which Reworks need to be carried out, in relation to Machine Serial Number.
 

Model
Serial No.
Issue Numbers that must be reworked. 
   
1
2
3
4
5
6
7
8
9
10
11
12
302.5C GBB1-353                        
GBB354-356                        
GBB357-447                        
GBB448-487                        
GBB488-538                        
301.8C JSB1-350                        
JSB351-374                        
JSB375-508                        
JSB509-575                        
301.6C JBB1-321                        
JBB322-330                        
JBB331-377                        
JBB378-402                        

A shaded cell in the above Table (Table 1) indicates that a rework must be carried out.

ACTION REQUIRED

See the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

****************************Group 1***************************

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 2***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
1.0
0
0
0
0
NOTE: This is a 1.0?hr job.

****************************Group 3***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
1.0
0
0
0
0
NOTE: This is a 1.0?hr job.

****************************Group 4***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 5***************************

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 6***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 7***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 8***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
1.0
0
0
0
0
NOTE: This is a 1.0?hr job.

****************************Group 9***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.3
0
0
0
0
NOTE: This is a 0.3?hr job.

****************************Group 10***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

****************************Group 11***************************
 

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
0.5
0
0
0
0
NOTE: This is a 0.5?hr job.

 ****************************Group 12***************************

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts
Labor Hrs
Parts
Labor Hrs
Parts
Labor Hrs
0-250
0-6 mos
100%
3.0
0
0
0
0
NOTE: This is a 3.0?hr job.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Attach. (1-Rework Procedure)

Rework Procedure

Issue 1 ? Replace the Latch that Holds the Door Open. (Machines Equipped with a Cab)

  1. Remove the existing 250-0381 Receiver As. and 277-5686 Striker As. from the door and from the side of the cab.
  2. Attach the new 250-0381 Receiver As. and 277-5686 Striker As. in position. Open the door and engage the latch in order to ensure proper alignment. Then tighten the screws to a torque of 0.75 Nm +0.25 Nm.
Note: The new parts are identical in appearance to the former parts. The improvement is internal.

Issue 2 ? Check Bonding of Polycarbonate Window (Machines Equipped with a Cab)

  1. Inspect 249-2874 Window (the curved window at the upper front of the cab) for correct bonding. If the window is loose it must be removed and re-bonded.
  2. Prepare 249-2874 Window and the cab opening by removing all bonding residue and clean with 222-3124 Remover (Sika 208).
  3. Apply 187-4863 Cleaner (Sika 205) to the window and to the cab opening and allow to cure for 10 minutes.
  4. Apply 189-8653 Primer (Sika 209C) to 249-2874 Window and to the cab opening and allow to cure for 30 minutes.
  5. Apply Mastic to 249-2874 Window in a continuous triangular shaped bead along the fritted edges. The bead must be continuous (no gaps).
  6. Fit 249-2874 Window to the cab opening by applying even pressure. Ensure there is an equal thickness of mastic of 3-5 mm all around.
  7. Allow the mastic joint to cure as per instructions on the mastic.

Issue 3 ? Check Hydraulic Filter Mounting for Leakage

Figure 1: Image to show potentially leaking Joint

  1. Inspect the joint between the hydraulic filter housing and the tank for leakage, as seen in Figure 1 above.
  2. If there is evidence of leakage, remove the filter head.
  3. Remove 278-3355 Gasket and 278-3353 Shim and discard both pieces.
  4. Fit new 278-3355 Gasket and 278-3353 Shim. Ensure that the cut out on both Shim and Gasket are opposite the breather.
  5. Press 278-3355 Gasket firmly into the seat, ensuring that the gasket is flat all round.
  6. Clean the adapter plate on top of the tank, ensuring that the threaded bolt holes are dry and free from oil. Use degreaser if necessary.
  7. Place the filter assembly into the tank. Carefully hold the gasket and shim so that they do not become dislodged from their seats. Ensure that the gasket is sitting flat and is not trapped anywhere around the gasket joint.
  8. Tighten the filter bolts evenly to a torque of 20 + 2 Nm. The holes for the bolts must be free from oil.
  9. Inspect the fitted gasket to ensure it is evenly compressed and not trapped.

Issue 4 ? Check Oil Tank Suction Strainer for Leakage

Figure 2: Hydraulic Tank Strainer Assembly
  1. Inspect the joint between the oil tank suction strainer and the tank for leakage, as indicated in Figure 2 above.
  2. If there is evidence of leakage, drain the hydraulic oil tank.
  3. When the tank is drained, back off the lock nut as far as possible, and ensure the seal-o-ring is pushed back as far as possible in the groove. The seal-o-ring should be lubricated prior to final assembly.
  4. Screw the strainer into the tank thread by hand until the seal-o-ring contacts the tank face, and resistance is felt.
  5. Orientate the strainer by backing off counter clockwise, up to a maximum of one turn, until the notch in the strainer lip is pointing directly upwards.
  6. Hold the strainer head in place with one wrench, and tighten the locknut and washer to a torque of 15 + 2 Nm.

Issue 5 ?Finish on Cab Roof (Machines Equipped with a Cab)

  1. Inspect the cab roof to check if it is sealed around the weld seams.
  2. If it is not sealed, ensure the roof is clean, and apply black silicone sealant to the weld seams.

Issue 6 ? Rework Aperture for Interior Light (Machines Equipped with a Cab)

Because the hole in 250-0374 Bracket for 084-4227 Lamp Gp.-Dome was initially oversized, a Velcro strip was used to hold 084-4227 Lamp Gp.-Dome in place. Subsequently a plate was used to solve the problem. Refer to Figure 3 below for dimensions. The Velcro provides a good mounting to the machine, but if you wish to update to the latest change follow the procedure below.

Figure 3

  1. Remove the 084-4227 Lamp Gp.-Dome from the 250-0374 Bracket.
  2. Fabricate plate as in Figure 3 above, and affix over the 250-0374 Bracket using high strength adhesive.
  3. Insert the 084-4227 Lamp Gp.-Dome into the smaller hole in the plate.

Issue 7 - Fitment of plate and insulation behind seat

  1. Check that 256-4593 Insulation and 250-7804 Plate (301.6C and 301.8C) and 248-7079 Cover and 269-4617 Insulation (302.5C) are present behind the seat.
  2. If the parts are missing, fasten the plate/cover to the upper frame, and affix insulation into position using Velcro strip.
  3. Ensure the bottom of the insulation is tucked under the seat.

Issue 8 ? Fitment of Main Power Supply Cable

Figure 4: Assembly of Main Power Supply Cable

 
The problem involves the way in which the ring terminal on the power supply cable (part of the positive battery cable assembly) is fitted to the power stud under the seat deck. (Upper right behind 269-0699 Plate)
  1. To locate the terminal, open the door under the seat deck using a standard CAT Key. For 301.6C and 301.8C machines, the terminal can now be seen in the upper right corner of the compartment. On 302.5C machines, the 269-0699 Plate on the right hand side of the compartment needs to be removed in order to inspect the terminal.
  2. The terminal should be fitted so that its crimp barrel faces away from the panel into which the power stud is mounted. Refer to Figure 4 above.
  3. If the terminal is not fitted as described, remove the terminal and refasten so the crimp barrel faces away from the panel.
  4. Reinstall 269-0699(302.5C Only) and close the door.

Issue 9 ? Installation of Speaker Covers (Machines Equipped with a Cab)

  1. Check the 262-9568 Cover-Speaker is installed firmly.
  2. If the 262-9568 Cover-Speaker is damaged or missing, replace with a new part. If the 262-9568 Cover-Speaker is not damaged, the original part can be reused.

Issue 10 ? Check Washer Bottle Cap

  1. Inspect the 212-9334 Bottle Group to check to see if the cap fits well with the tank.
  2. If the fit between the tank and cap is poor, remove and replace with a new 212-9334 Bottle Group.

Issue 11 ? Fitment of Side Window (Machines Equipped with a Cab)

  1. Inspect the small clips at the bottom of the 261-2713 Window Group.
  2. If the fasteners have a circular shape on the lever, there is no problem.
  3. If the fasteners have an oval shape on the lever, as seen in Figure 5 below, insert 2 8U-7803 Screws, one in each end of the window base, as indicated in Figure 6 below.

Figure 5: Oval Shape Fastener means rework must occur

Figure 6: Locations for 8U-7803 Screw

Issue 12 ? Replace Glow Plug Timer and Wiring (302.5C Machines only)

  1. Disconnect the negative battery terminal. The terminal is located under the hinged flap below the left hand side of the floor mat. Use an 8mm wrench.
  2. Open the toolbox door using a standard CAT Key.
  3. Remove the two uppermost relays 3E-9362 Relay Assemblies (12 VDC), and retain for re-use.
  4. Remove the remaining 3E-9362 Relay Assembly (12 VDC) and discard. This relay may be damaged.


  5.  
  6. Remove the three plastic screws retaining the relay bases with an 8mm socket.
  7. Remove the plastic guard panel to the inboard side of the fuse panel by removing two screws with a 13mm socket.
  8. Cut and remove the tie strap holding the relay base wires.
  9. Identify the start aid relay base (the lower of the three) with wires 877YL (10awg), 104RD (10awg), 308YL (18awg) and L987WH (18awg). Unclip the relay base.
  10. Remove the secondary lock from the relay base.
10) Remove each terminal from the relay base using a small flat blade screwdriver.

11) Cut each terminal from the wire but remove as little wire as possible by cutting between the conductor crimp and insulation crimp section of the terminals.

12) Strip 5mm of insulation off each wire. (This will also remove the insulation crimp). Crimp and solder a 6mm 091-2436 Terminal- Blade to each of the smaller wires. Crimp and solder a 9mm 234-3418 Terminal to each of the larger wires.

13) Refit each wire to the correct cavity in the relay base (See diagram below).

14) Clip the new relay base to the upper two bases and re-fit them to the panel using the three screws.

15) Re-attach the harness to the side panel with a 7K-1181 Strap - Cable.

16) Replace the guard panel.

17) Re-fit the two upper relays to their bases and fit the new start aid relay 265-8025 Relay Assembly (12VDC)(70A) to the new start aid relay base.

18) Replace the start aid fuse (the lower of the two large fuses) with 232-6313 Fuse- Maxi (40A).

19) Reconnect the battery negative cable and check the operation of the start aid.

Caterpillar Information System:

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