Usage:
October 1, 2004
U-275
TM-11
Safety |
PRODUCT IMPROVEMENT PROGRAM FOR PREVENTING POSSIBLE FUEL OR OIL LINE FAILURES ON CERTAIN C12 MARINE ENGINES |
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1274 |
PI10330
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PROBLEM
Certain fuel and oil lines may rub which may lead to a possible failure.AFFECTED PRODUCT
Model | Identification Number |
C12 |
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PARTS NEEDED
Qty |
Part Number | Description |
1 | 2441438 | TUBE ASSEMBLY |
ACTION REQUIRED
- Remove the 244-1438 fuel line. Install a new 244-1438 fuel line. The new fuel line has a steeper angle. This angle allows the tube to clear the hour meter bracket. The graphic below identifies the location of the change.
- Inspect the rubber oil hose for the auxiliary water pump. Ensure that it is not rubbing on any sharp edges. Some engine may have shipped with the hose making contact as shown in the graphic below.
- Inspect the rubber fuel hoses between the fuel filter base and the ECM. Ensure that they are not rubbing on any sharp edges. Some engine may have shipped with the hoses making contact as shown in the graphic below.
Illustration 1
Illustration 2
Illustration 3
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.SERVICE CLAIM ALLOWANCES
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NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach. (1-Owner Notification)
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PREVENTING POSSIBLE FUEL OR OIL LINE FAILURES
MODELS INVOLVED ? C12 Marine
Dear Caterpillar Product Owner:
A new fuel line needs to be installed on the products listed below. The old fuel line could come into contact with the hour meter bracket causing a fire hazard. In addition, certain fuel and oil line routing must be inspected. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated October 1, 2004 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to October 1, 2004 Service Letter