Upper Conveyor Swing Cylinder Rod May Fail On Certain PM-565 Cold Planers Caterpillar

NOTE: This Program must be administered as soon as possible. When reporting the repair, use "PI1327" as the Part Number, "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI1327" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Problem

The upper conveyor swing cylinder rod may fail on certain PM-565 Cold Planers. A new hydraulic cylinder needs to be installed on these machines.

Affected Product
Model & Identification Number

PM-565 (3TK40-115)

Parts Needed

Dealers will need to order parts for this Program.

2 - 3B8489 Fitting

2 - 5P1075 Washer

2 - 5S7379 Bolt

2 - 1066340 Spacer

2 - 1359480 Pin As

1 - 1383123 Cylinder

1 - 1456746 Valve-Check

1 - 1456747 Valve-Check

Action Required

Parts Stock

Remove all 5E4131 Cylinders and 8V2911 & 3D0620 Pins from dealer Parts Stock.

Affected Product

Install a new hydraulic cylinder and mounting pins. See the attached Illustration (1G7752 Cylinder and Mounting Group).

Install new check valves. See the attached Illustration (1014300 Swing Cylinder Lines Group).

Rework the conveyor pivot assembly. See the attached Illustration (7R7790 Lower Pivot Assembly).

Owner Notification

U.S. and Canadian owners will receive the attached Owner Notification.

Service Claim Allowances

Parts Stock

Submit one claim for all 5E4131 Cylinders and 8V2911 & 3D0620 Pins removed from dealer Parts Stock.

Affected Product

NOTE: This is a 6-hour job.

NOTE: U.S. and Canadian Dealers Only - Eligible dealers may enter a Type 2 SIMS Report.

Parts Disposition

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

NOTE: MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Attach.

(1-Owner Notification)

(2-Illustrations)

Copy Of Owner Notification For U.S. And Canadian Owners

Attached Illustrations

Illustration 1

Illustration 2

Illustration 3

Illustration 4 Part 1 of 2

Illustration 4 Part 2 of 2