Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
December 31, 1996Problem
0R5368, 0R5381, 0R5535, 0R5597, 0R5731, 0R5732, 0R5733, 0R5964, 0R6053, 0R6054, 0R6055, and 0R6056 Remanufactured Turbochargers have been canceled and replaced by new remanufactured turbocharger part numbers. These turbochargers have an up-graded more robust bearing system. The new bearing system will improve turbocharger live and reduce oil leaks. The former remanufactured turbochargers need to be removed from dealer Parts Stock.
Action Required
Remove all 0R5368, 0R5381, 0R5535, 0R5597, 0R5731, 0R5732, 0R5733, 0R5964, 0R6053, 0R6054, 0R6055, and 0R6056 Remanufactured Turbochargers from dealer parts stock.
Service Claim Allowances
Submit one claim for all remanufactured turbochargers removed from dealer parts stock.
Parts Disposition
NOTE: All dealers are to make sure the outside of the shipping container is marked PI7377.
U.S. and Canadian Dealers
Return all remanufactured turbochargers that are removed from dealer parts stock and a copy of the claim to:
Attn: J. Cooksey / PI7377
Service Claims Room
8201 N. University
Peoria, IL 61615
CofA
Return all remanufactured turbochargers that are removed from parts stock and a copy of the claim to:
Warranty Claims Area / PI7377
1 Sharps Rd.
Tullamarine Vic 3043
COSA Dealers
Return all remanufactured turbochargers that are removed from parts stock and a copy of the claim to:
Warranty Claims Area / PI7377
Humbeeksesteenweg, 98
1850 Grimbergen, Belgium
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.