Usage:
NOTE: The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
Termination Date
December 31, 1996Problem
A new control group has been released to replace the 0R6471 Control Group. Remove all 0R6471 Control Groups from Parts Stock.
Action Required
Remove all 0R6471 Control Groups from Parts Stock.
NOTE: TEPS/MEPS dealers are reimbursed for recalled Parts Stock by returning the affected Parts Stock to their administering Caterpillar dealer for replacement.
Service Claim Allowances
Submit one claim for all 0R6471 Control Groups removed from Parts Stock.
NOTE: US and Canadian Dealers Only - When submitting a Parts Stock claim use 99Z00007 in the Product Identification Number Field.
Parts Disposition
U.S. and Canadian Dealers
Return all 0R6471 Control Groups that are removed from Parts Stock and a copy of the claim to:
Attn: Roger Gensel
Service Claims Room
8201 N. University
Peoria, IL 61615
All Other Dealers
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.