PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430 - MAILED CACO
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PSP FOR REPEAT TRACK JOINT FAILURES (LEAKS) ON D8N TRACTORS - PS0430 - MAILED CACO
NOTE:   The information supplied in this service letter may not be valid after the termination date of this program.   Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
A-46 4169, 4175 PS0430 NOTE: This Program can only be administered when a failure occurs after the stated warranty period. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS0430" as Part Number, "7755" as Group Number, "96" as Description Code, and the Track Serial Number in the 20 spaces of Findings/Comments.
Termination Date
January 31, 1991
Problem
The tracks on certain D8N Tractors may develop dry joints before an acceptable service life has been achieved or before time to turn the bushings. Caterpillar will participate to assure acceptable track joint performance as long as certain guidelines and criteria are met. The participation will be on a "one time only" basis for each track chain. This program is intended to address dealer and user concerns for failures on machines operating in normal applications, equipped with proper track shoes, and not being abused.
Affected Product
Model Identification Number D8N 9TC1-UP PARTICIPATION EXCLUSIONS 1. This program does not apply to repairs completed during the stated warranty period. Such failures should be treated as machine or replacement parts warranty, and this program should not be used. Field repairs are not a part of this program because field repairs are usually made at low hours, limited to 1 or 2 joints, and occur during the normal warranty period. 2. No participation will be considered by Caterpillar unless the track chain is permanently marked for identification as described on the attached sheet and inspected according to the attached sheet. The track chain serial number must be included in the failure summary section of each claim. A copy of the inspection form must be submitted with the claim. The dealer should retain the original copy for future reference in the event Caterpillar requests additional information. MARKING PROCEDURE 1. No participation will be considered by Caterpillar unless, at the first repair, a permanent serial number uniquely identifying the track is stamped or welded on the second full right-hand link from the pin end of the master link. Dealer may use any numbering system up to eight characters to identify the track. For example, KEMCL100 or KC1. See the Illustration. ****** IMAGE: SEBE4280.00001.001 CAPTION: If possible, dealer should use the factory serial number stamped on the second full righthand link from the pin end of the master link. Caterpillar prefers this number since it identifies the production date of the track. The serial number must be included in the comments section of each claim. 2. No participation will be considered by Caterpillar unless a copy of the attached form is completely filled out including both the track serial number and track hours. The form must be retained by the dealer for future use by the dealer or Caterpillar. These forms will be requested by Caterpillar from time to time. LIMITS OF PARTICIPATION 1. 6,000 hours of operation or 2 years, whichever comes first. 2. 100% link and/or bushing wear. 3. One claim per tractor. 4. 100% participation on specified parts at the bushing turn.* * At bushing turn, no participation for labor, rubber stoppers, or plastic plugs will be considered since they are considered normal customer expense at bushing turn. Participation for parts will include new pins. bushings, thrust rings, and seal assemblies on dry joints. Links should be reused. 5. 100% participation on specified parts and labor where bushings are not turned. ** ** Participation for parts will include new pins, bushings, seal assemblies, thrust rings, stoppers, and plugs. Links should be reused. Labor will include track disassembly and assembly only. If you determine a link assembly is not reusable, contact your service representative to determine whether Caterpillar will participate. REPAIR CONDITION CRITERIA The dealer must select one of the two repair conditions according to the following criteria. Condition 1 - Bushing to link wear ratio determines the bushings will be turned. In most cases, the tractor will run to the bushing turn before pitch extension reaches the 6 mm (.25") limit. Condition 2 - The bushing to link wear ratio determines the track will not be turned and there are three or more dry joints exceeding 6 mm (.25") pitch extension. NOTE: If repeat failures occur after application of this Program and within the 6000 hour or 2 year limit, contact your service representative to determine whether Caterpillar will participate.
Action Required
Condition 1 - Repair dry joints in the dealer track shop at the bushing turn. Use Undercarriage Reconditioning Bulletin SEBF8557 for proper repair procedures. Use Guidelines For Undercarriage Parts Reusability SEBF8558 to determine the necessary parts to replace. In most cases, link counterbores should be cleaned up and links reused. Condition 2 - Completely disassemble entire track and replace all necessary parts at the dealer track shop. In some cases, dry joints will be found in addition to those exceeding the 6 mm (.25") pitch extension. Use Undercarriage Reconditioning Bulletin SEBF8557 for proper repair procedures. Use guidelines for undercarriage parts reusability SEBF8558 to determine the necessary parts to replace. In most cases, link counterbores should be cleaned up and links reused.
Parts Needed
- Use As Required 7G4332 Stopper-Rubber 6Y0473 Plug 6Y1063 Seal Assembly 6Y1221 Seal Set 6Y3914 Bushing-Track 9W5587 Pin-Track
Service Claim Allowances
List on the claim only those new parts needed to make repair authorized in this service letter. The track serial number as previously described in the Participation Exclusions Section of this service letter must be included in the comments section on each claim submitted. Dealer must retain a completed copy of the attached inspection form for each claim. No participation in this Program will be possible without this inspection data which must be completely filled out. Caterpillar Dealer Suggested Customer Suggested Option # Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs. (D/N)* (Cost) (C/L) (Sell) 1 100% 0 0 -- 0 0 2 100% 18 0 0 0 * Under Condition 1 at bushing turn, no participation for rubber stoppers or plastic plugs will be considered. They are considered normal customer expense at the bushing turn. DRY JOINT DETECTION The only positive means of determining whether a dry track joint has developed is when pitch extension occurs. Hot, squeaking, and/or kinking joints are only indicators of potential dry joints. The decision to remove the track from the machine should be based on pitch extension only. Allow the pitch to extend 6 mm (.25") before track removal.
Parts Disposition
All parts removed (with the exception of cores used for Caterpillar Remanufactured parts) should be rendered useless and scrapped immediately upon completion of the repair. Attach. (1-Track Inspection Form) TRACK INSPECTION FORM TRACK SERIAL NUMBER............... A) DEALER CODE ............... H) EMPLOYEE ID ................ B) DATE (MMDDYY) ............. I) PART NO. RESPONSIBLE ....... C) CUSTOMER .................. J) QUANTITY ................... D) MODEL ..................... K) DESCRIPTION CODE ........... E) TRACTOR S/N ............... L) GROUP NO. .................. F) MACH HOURS ................ M) INOPERABLE CODE (Y/N) ...... G) TRACK HOURS ............... O) WORK ORDER NO. ............. PPR (Y/N) ..... LINK PART NO. .... SHOP OR FIELD REPAIR?........ COMPLETE TRACK DISASSEMBLY (Y/N)..... TURNED? (Y/N)..... MEASUREMENTS DIMENSION % WORN LINK ...................... SHOE WIDTH ...................... BUSHING ................... SCALE ..................... REGROUSERED? YES / NO SHOE ...................... NUMBER OF: (BEFORE DISASSEMBLY) (AFTER DISASSEMBLY) DRY JOINTS ..................... DAMAGED LINKS ................... LOW JOINTS (LESS THAN 3 IN.).... GALLED PINS ..................... CRACKED LINKS .................. BROKEN PINS ..................... CRACKED SHOES .................. CRACKED BUSHINGS ................ BUSHINGS WALKING ............... GROVED BUSHINGS ................. DAMAGED SPLIT LINKS? YES/NO PART NUMBER OF SEAL REMOVED ........ REPAIR OPTIONS A. FLOOR REPAIR B. RESEAL C. TURN PINS & BUSHINGS D. REGROUSER E. PRORATE F. SCRAP-NO WARRANTY REASON TRACK WAS REMOVED ........................................... .................................................................... COMMENTS: .......................................................... .................................................................... .................................................................... .................................................................... ....................................................................
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