PRODUCT SUPPORT PROGRAM FOR REPLACING EMISSIONS LABELS ON CERTIAN REMAN C4.4 AND C6.6 INDUSTRIAL ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING EMISSIONS LABELS ON CERTIAN REMAN C4.4 AND C6.6 INDUSTRIAL ENGINES

Usage:

REBE9853-01

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10Jun2013

(Revised 18Jun2013)

U-244

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING EMISSIONS LABELS ON CERTIAN REMAN C4.4 AND C6.6 INDUSTRIAL ENGINES
7557		PS43925

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43925" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 10Jun2013 Service Letter. Changes have been made to the Service Claim Allowances.

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TERMINATION DATE

30Jun2014

PROBLEM

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The existing emissions labels on certain Reman C4.4 and C6.6 Industrial Engines do not meet requirements because they are able to be removed without significant damage to the label. The labels also contain information on them that needs to be updated.

AFFECTED PRODUCT

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Model	Identification Number
C4.4	P4X00102-00115, 118-129, 131-132, 134-137, 141-142, 144-145, 150, 159, 167-168
C6.6	66100101-00102, 107, 109-110, 112-117, 123, 128, 130-132, 141, 144, 147, 149, 155-157, 169, 201, 203, 207-208, 211, 216, 218, 224-226, 228, 283

PARTS NEEDED

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Qty	Part Number	Description
1	LABEL1	EMISSION LABEL 1
1	LABEL2	EMISSION LABEL 2
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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This serivce letter applies only for an engine located in the United States and the US Territory.

Please contact the Reman Help Line with the following information:

Dealer Code
Dealer Contact Name
Phone Number
Shipping Address for the label
Reman Engine Serial Number

Reman Help Line contact information:

Email: reman_help@cat.com
Phone: 1(888)88-REMAN (1(888)887-3626)

Labels are serial number specific and will be shipped once the above information is received.

Refer to the attached Rework Procedure for where the labels get attached to the engine and how to remove the old labels.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-15000 hrs, 0-99 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Example of the new C4.4 and C6.6 label.

Image1.1.1

Locations of the current labels and where to install the new labels.

Image1.2.1

Image1.2.2

Image1.2.3

Emissions label check and removal process.

Recommended tools: Heat Gun and Blunt Scraper

1. Confirm the engine serial number and the label received have the same serial number. If not contact the reman help line.

2. Check the engine for the locations of the emissions labels. Locations are found above.

3. Using a heat gun gently heat the entire label by holding the gun 3-4 inches (7 to 10 cm) away from the label. The label should not get so hot that you cannot touch it.

4. Using a blunt scraper lift a corner of the label.

5. The label should be pliable once heat has been applied so gently remove the rest of the label - be sure to do this quickly as the label will get cold again making it more difficult to remove. Note: the label won't always come off in one piece but if it is proving particularly difficult to remove use more heat to warm it up.

6. One the emissions label has been removed, check the area for any excess glue or dirt. Please clean the area with the supplied wipes.

7. Fit the replacement label in the same area.

8. Repeat the above actions for both labels.