PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE HYDRAULIC OIL LEVEL SENSOR ON CERTAIN PCS360 THREE60 PRECISION CONTROL SYSTEMS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE HYDRAULIC OIL LEVEL SENSOR ON CERTAIN PCS360 THREE60 PRECISION CONTROL SYSTEMS

Usage:

REBE9845-00

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11Jun2013

U-251

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE HYDRAULIC OIL LEVEL SENSOR ON CERTAIN PCS360 THREE60 PRECISION CONTROL SYSTEMS
7557		PI32180

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32180" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32180" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Dec2013	30Jun2014

PROBLEM

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The oil level sensor needs to be reworked on certain PCS360 Three60 Precision Control Systems. The existing component can disable the ability to enter joystick mode.

AFFECTED PRODUCT

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Model	Identification Number
PCS360	RDH00101-00107

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Remove and rework the sensor. Refer to Image 2.

1. Locate sensor (3). Refer to Image 1.

2. Disassemble the sensor from the reservoir using a 22mm wrench

3. Remove slotted plastic lock ring that retains the float. Refer to Image 3.

4. Remove and re-insert the float with "ON" toward the lock ring groove. Refer to Image 4. ("OFF" toward the sensor shaft. Refer to Image 5).

5. Reinstall the slotted plastic lock ring and ensure that it is properly seated in the groove and retains the float.

6. Reassemble the sensor into the reservoir.

7. Operate and test the system.

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Image1

Image2

Image3

Image4

Image5

OWNER NOTIFICATION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING HYDRAULIC OIL LEVEL SENSOR ON CERTAIN PCS360 (MARINE THREE60 PRECISION CONTROL) UNITS

MODELS INVOLVED - PCS360 (MARINE THREE60 PRECISION CONTROL) UNITS

Dear Cat Product Owner:

The hydraulic level sensor needs to be reworked on the products listed below. The existing sensor can inhibit joystick mode. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

Please refer the dealer to their Service Letter dated 11Jun2013 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 11Jun2013 Service Letter