PRODUCT SUPPORT PROGRAM FOR UPDATING FUEL SYSTEM HARDWARE AND UPDATING SOFTWARE ON CERTAIN C175-16 AND C175-20 GENERATOR SETS
Usage:
REBE9803-01
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| 22Aug2013 |
| (Revised 05Sep2013) |
U-377
A-258
D-316
O-318
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING FUEL SYSTEM HARDWARE AND UPDATING SOFTWARE ON CERTAIN C175-16 AND C175-20 GENERATOR SETS |
|
| 1274 1250 1901 1920 | PS43994 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43994" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Aug2013 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 31Aug2015 |
PROBLEM
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| The existing fuel system may lose fuel prime if the engine has air in the fuel system, is not equipped with a boost pump, lacks positive head pressure on the fuel system or sits for long periods of time. All engines operating in standby operation will update fuel system hardware and software to improve ability to hold prime for long periods of time. Engines operating in prime or continuous applications typically operate with a boost pump or fuel header tank which allows them to update engine software only. The engine software enables a daily operation of the fuel priming pump to help keep fuel system prime. This feature is automatically enabled upon installing the software and it may not be disabled at any time. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C175-20 | BXR00100-00103, 1000-1001, 1005-1006, 1014 |
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| *******Group 2******* | |
| C175-16 | WYB00107-00108, 114, 118, 135-136, 139-215, 220, 223-242, 245, 247-251, 253, 255, 257, 260, 262, 264-273, 275-283, 285, 287, 289, 291-294, 296, 303, 305-306, 308-310, 312-324, 326-335, 337-344, 346-381, 383, 387-397, 399-427, 429-440, 442-454, 456-494, 496-497, 499-512, 514-515, 517-536, 538-560, 562-574, 576-607, 610-611, 615, 617-618, 624, 627-629, 632-633, 636, 639, 641, 643, 647, 649-652, 654, 656, 660-661, 664-677, 680, 682, 1000-1003, 1006, 1008, 1010, 1012, 1020, 1025-1041, 1043-1045, 1047-1051, 1053-1057, 1059-1062, 1066, 1069, 1072, 1074, 1076, 1079, 1082-1084, 1086-1088, 1090-1094, 1097, 1099-1117, 1119-1120, 1122-1124, 1126-1131, 1133-1136, 1138, 1140, 1143, 1149, 1151-1152, 1154, 1156-1158, 1161-1162, 1165-1167, 1169-1170, 1172-1178, 1182-1183, 1185, 1187, 1189, 1192-1195, 1198, 1200, 1203-1204, 1206, 1208-1209, 1211-1214, 1216, 1218-1227, 1229-1237, 1239-1241, 1243, 1245-1246, 1248-1249, 1252-1256, 1264, 1266-1283, 1285, 1298-1300, 1302, 1305, 1308-1311, 1313-1314, 1317-1320, 1322, 1324, 1329, 1331, 1334, 1340-1341, 1344-1347, 1349-1350, 1352-1355, 1357-1378, 1380-1381, 1383, 1385, 1387, 1391, 1395 |
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| *******Group 3******* | |
| C175-16 | WYB00100-00106, 109-112, 115-117, 124-129, 138, 216-219, 221-222, 243-244, 246, 252, 254, 256, 258-259, 261, 263, 274, 284, 286, 288, 290, 295, 297-302, 304, 307, 311, 325, 336, 345, 382, 384-386, 398, 428, 441, 495, 498, 513, 516, 537, 561, 608-609, 612-614, 616, 619-623, 625-626, 630-631, 634-635, 637-638, 640, 642, 644-646, 648, 653, 655, 657-659, 662-663, 1004-1005, 1007, 1009, 1011, 1013-1019, 1021-1024, 1042, 1046, 1052, 1058, 1063-1065, 1067-1068, 1070-1071, 1073, 1075, 1077-1078, 1080-1081, 1085, 1089, 1095-1096, 1098, 1118, 1121, 1125, 1132, 1137, 1139, 1141-1142, 1144-1148, 1150, 1153, 1155, 1159-1160, 1163-1164, 1168, 1171, 1179-1181, 1184, 1186, 1188, 1190-1191, 1196-1197, 1199, 1201-1202, 1205, 1207, 1210, 1215, 1217, 1228, 1238, 1242, 1244, 1247, 1250-1251, 1257-1263, 1265, 1284, 1286-1297, 1303-1304, 1306-1307, 1312, 1315-1316, 1321, 1323, 1325-1328, 1330, 1332-1333, 1335-1339, 1342-1343, 1348, 1351, 1356, 1379, 1382, 1384, 1386, 1388-1390, 1392-1394 |
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| *******Group 4******* | |
| C175-20 | BXR01002-01004, 1007-1013, 1015 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 4439461 | 20 cylinder 60 hz Tier 2 (injector 349-2522) |
| 1 | 4439462 | 20 cylinder 60 hz LBSFC (injector 349-2522) |
| 1 | 4439463 | 20 cylinder 50 hz LBSFC (injector 349-2522) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 6V9846 | ADAPTER-TEE |
| 1 | 8T1897 | CLIP |
| 1 | 8T1898 | CLIP |
| 1 | 2169197 | PLUG-HD STOR |
| 1 | 2287090 | SEAL-O-RING-ORFS |
| 3 | 2287092 | SEAL-O-RING-ORFS |
| 1 | 2287100 | SEAL-O-RING-STOR |
| 1 | 2287102 | SEAL-O-RING-STOR |
| 1 | 2287103 | SEAL-O-RING-STOR |
| 1 | 2287105 | SEAL-O-RING-STOR |
| 1 | 2416157 | PLUG-HD STOR |
| 1 | 2416158 | PLUG-HD STOR |
| 1 | 3537952 | GROMMET |
| 1 | 3954169 | MANIFOLD-FUEL |
| 1 | 4387212 | VALVE-CHECK |
| 1 | 4393871 | 16 cylinder Tier 2 (injector 349-2522) |
| 1 | 4393872 | 16 cylinder 60 hz LBSFC (injector 349-2522) |
| 1 | 4393873 | 16 cylinder 50 hz LBSFC (injector 349-2522) |
| 1 | 4393874 | 16 cylinder 60 hz Tier 2 (injector 331-5895) |
| 1 | 4393875 | 16 cylinder 60 hz LBSFC (injector 331-5895) |
| 1 | 4393876 | 16 cylinder 50 hz LBSFC (injector 331-5894) |
| 1 | 4393877 | 16 cylinder 50 hz Low E (injector 331-5894) |
| 1 | 4398607 | HOSE AS-FUEL |
| 1 | 4398608 | TUBE AS-FUEL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 4393871 | 16 cylinder Tier 2 (injector 349-2522) |
| 1 | 4393872 | 16 cylinder 60 hz LBSFC (injector 349-2522) |
| 1 | 4393873 | 16 cylinder 50 hz LBSFC (injector 349-2522) |
| 1 | 4393874 | 16 cylinder 60 hz Tier 2 (injector 331-5895) |
| 1 | 4393875 | 16 cylinder 60 hz LBSFC (injector 331-5895) |
| 1 | 4393876 | 16 cylinder 50 hz LBSFC (injector 331-5894) |
| 1 | 4393877 | 16 cylinder 50 hz Low E (injector 331-5894) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 6V9846 | ADAPTER-TEE |
| 1 | 8T1897 | CLIP |
| 1 | 8T1898 | CLIP |
| 1 | 2169197 | PLUG-HD STOR |
| 1 | 2287090 | SEAL-O-RING-ORFS |
| 3 | 2287092 | SEAL-O-RING-ORFS |
| 1 | 2287100 | SEAL-O-RING-STOR |
| 1 | 2287102 | SEAL-O-RING-STOR |
| 1 | 2287103 | SEAL-O-RING-STOR |
| 1 | 2287105 | SEAL-O-RING-STOR |
| 1 | 2416157 | PLUG-HD STOR |
| 1 | 2416158 | PLUG-HD STOR |
| 1 | 3537952 | GROMMET |
| 1 | 3954169 | MANIFOLD-FUEL |
| 1 | 4387212 | VALVE-CHECK |
| 1 | 4398608 | TUBE AS-FUEL |
| 1 | 4415686 | HOSE AS-FUEL |
| 1 | 4439461 | 20 cylinder 60 hz Tier 2 (injector 349-2522) |
| 1 | 4439462 | 20 cylinder 60 hz LBSFC (injector 349-2522) |
| 1 | 4439463 | 20 cylinder 50 hz LBSFC (injector 349-2522) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| NOTE: Original sales information was used to determine which engines are in the various groups for the service letter. If a dealer has an engine originally ordered differently than currently being used, please contact your Caterpillar Product Support Representative. All engines in standby operation (Group 2 for 16 cylinder engines and Group 4 for 20 cylinder engines), should follow directions in the attached Rework Procedure. All units on this service letter will update engine software with the instructions below. Download the software from SIS Web or TMI and install the referenced software in the engine Electronic Control Module (ECM) on the Affected Product. NOTE: There may be a more recent software on SIS Web or TMI. If so, download the most recent software file and install the software on the engine. |
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SERVICE CLAIM ALLOWANCES
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