PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPACE HEATER MOUNTING BRACKETS ON CERTAIN 3516B, 3516C, 3516C HD, G3516H HD, G3520H HD, CG170-16, C175-16, AND C175-20 GENERATOR SETS
Usage:
REBE9379-01
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| 16Jan2013 |
| (Revised 02Dec2013) |
U-17
A-15
D-18
O-17
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE SPACE HEATER MOUNTING BRACKETS ON CERTAIN 3516B, 3516C, 3516C HD, G3516H HD, G3520H HD, CG170-16, C175-16, AND C175-20 GENERATOR SETS |
|
| 7274 | PS43821 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43821" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 16Jan2013 Service Letter. Changes have been made to the Title, Problem, Affected Product, and Action Required. |
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TERMINATION DATE |
| 31Jan2015 |
PROBLEM
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| The existing space heater mounting brackets may cause space heaters to be located too close to main stator windings on certain 3516B, 3516C, 3516C HD, G3516H HD, G3520H HD, CG170-16, C175-16, and C175-20 Generator Sets packaged with 3000 frame Generators. If the existing space heater brackets cause the space heaters to be located too close to the main stator windings, there is potential for an electrical short and/or physical damage to the winding insulation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 3516B | PBR00667-00668 |
| 3516C | SBJ01341 SBK00900-00901, 903, 945, 947, 949, 951, 953, 995, 997-1006, 1012-1015, 1027, 1030, 1032-1039, 1043, 1125-1127, 1130-1131, 1254, 1256-1257, 1259, 1303-1306, 1349-1350, 1353, 1355, 1404 |
| 3516C HD | SCK00115, 119-123 SEK00114-00115, 118, 124, 148-150, 157-158, 226-228, 267-269, 273-274, 281 |
| C175-16 | WYB00108, 125-126, 136, 138, 142-143, 145-150, 159, 170-172, 175-177, 186, 189-191, 193-196, 201-202, 204-210, 212-215, 217, 221, 231-251, 253-254, 256, 258, 260-261, 263, 267, 271, 274, 277-278, 280-281, 284-292, 294, 296, 299-300, 306, 308, 312-320, 324-325, 327-331, 334, 336, 338, 340, 344, 346-349, 351-352, 355-357, 359-362, 364-365, 371, 375-377, 379, 390, 399-410, 412, 416-419, 421-425, 428, 430, 434-440, 442, 445, 448-450, 452, 454, 456-477, 479, 481-482, 484, 486, 489-493, 495, 497, 499, 502, 504-512, 514, 518-520, 522-529, 531-538, 540-542, 544-545, 548, 550, 555, 557, 560-561, 563-565, 567, 569, 571, 574, 580-581, 586, 589, 592-597, 600-603, 605, 607-609, 611-626, 632, 647, 667-668, 670-673, 675-677, 682, 1008, 1012, 1014-1015, 1017, 1020, 1022, 1042, 1046-1047, 1050-1053, 1058, 1060, 1063-1065, 1070, 1073-1078, 1080-1081, 1086-1096, 1098, 1102, 1104-1105, 1108, 1110, 1117, 1119-1120, 1122, 1125, 1128, 1130, 1132, 1134-1136, 1138, 1140, 1142-1153, 1156, 1158-1160, 1162, 1164, 1166, 1169-1172, 1179-1181, 1183-1184, 1186-1188, 1190-1192, 1194, 1196-1198, 1201-1205, 1207, 1209-1210, 1213-1215, 1217-1218, 1220-1227, 1229-1230, 1235, 1238-1240, 1242, 1244, 1247, 1250-1251, 1257, 1260-1264, 1276, 1278-1280, 1284, 1286-1296, 1298-1302, 1305, 1308-1311, 1313-1314, 1316-1320, 1322, 1324, 1326-1327, 1329-1332, 1335, 1337, 1339-1340, 1342-1343, 1345, 1347, 1352-1355, 1358-1359, 1361, 1365-1366, 1368-1375, 1377, 1379-1380, 1386, 1388-1390, 1393, 1396, 1399 WYC00123-00124, 1000 |
| C175-20 | BXR00103, 1000, 1002-1004, 1007-1016 |
| CG170-16 | KSJ00164, 167 |
| G3516H HD | GLM00117-00120 |
| G3520H HD | GFP00010 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 4219839 | BRACKET-SPACE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Inspect the generator space heater location and the proximity to the main stator windings. If the spacing is less than 1-1/2 inches, it is required to increase the spacing by removing the 383-1417 Space Heater Mounting Brackets and replace with the 421-9839 Space Heater Mounting Brackets. Alternatively, to achieve a greater amount of spacing from the main stator winding, refer to the procedure for mounting the 383-1418 Space Heater in Engine News, "New Procedure for Mounting Space Heater Is Now Available for Certain Cat Engines and Generator Sets". |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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