PRODUCT SUPPORT PROGRAM FOR REPLACING ARD COMBUSTION HEAD ON CERTAIN C9 ON-HIGHWAY ENGINES
Usage:
REBE8885-00
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| 11Dec2012 |
U-672
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING ARD COMBUSTION HEAD ON CERTAIN C9 ON-HIGHWAY ENGINES |
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| 108M 108B | PS43792 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43792" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2013 |
PROBLEM
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| The existing ARD head can fail on certain C9 On-Highway Engines. If the existing ARD head fails, it can cause unscheduled downtime. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C9 | MFF00306-00316, 329-478 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2A3746 | PLUG-CUP |
| 20 | 3S2093 | STRAP-CABLE |
| 2 | 5P0537 | WASHER-HARD |
| 30 | 6K0806 | STRAP-CABLE |
| 1 | 6V5839 | WASHER-HARD |
| 2 | 7X3178 | BOLT |
| 1 | 8T4136 | BOLT-HEX HEAD |
| 1 | 8T9405 | BOLT-SOCKET HEAD |
| 4 | 9S8002 | PLUG-LD STOR |
| 1 | 9S8004 | PLUG-LD STOR |
| 1 | 1781781 | CLIP |
| 1 | 2062423 | SADDLE |
| 4 | 2147566 | SEAL-O-RING-STOR |
| 2 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2385080 | SEAL-O-RING-STOR |
| 2 | 2893107 | GASKET |
| 3 | 2901993 | STRAP-CABLE |
| 1 | 2953099 | PLUG-SPARK |
| 2 | 2967780 | GASKET |
| 1 | 3150225 | CLAMP-WIRE |
| 1 | 3183135 | WIRE AS-HEATER |
| 1 | 3500035 | RELAY AS-SS |
| 1 | 3717407 | ADAPTER-STR |
| 1 | 3717408 | ADAPTER-STR |
| 1 | 3747214 | HEAD AS-COMB |
| 1 | 3930955 | HARNESS AS-WRG |
| 1 | 3932818 | PLATE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the service manual if/as necessary. Install the parts list in the Parts Needed. |
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SERVICE CLAIM ALLOWANCES
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0-72 mo |
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| NOTE: This is a 6.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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