PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 10R-9602 REMAN FUEL PUMPS FROM DEALER PARTS STOCK Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 10R-9602 REMAN FUEL PUMPS FROM DEALER PARTS STOCK

Usage:

REBE8708-00

28Aug2012


U-457
A-362
D-390
O-420

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 10R-9602 REMAN FUEL PUMPS FROM DEALER PARTS STOCK

7750
PI70452
NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2012

PROBLEM

The inlet check valve on certain remanufactured high pressure fuel pump may fail.

ACTION REQUIRED

Inspect all 10R-9602 Fuel Pumps in dealer parts stock.

If the serial number on the fuel pump is not between R3-001 and R3-035 (including R3-001 and R3-035), mark the package to indicate that the part has been inspected according to this program and return the part to dealer parts stock.

If the serial number on the fuel pump is between R3-001 and R3-035 (including R3-001 and R3-035), remove part from dealer parts stock.

Refer to Image1 for the serial number location.
Image1

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

***** NACD *****
Hold all 10R-9602 Fuel Pumps for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.

***** EAME, LACD, and APD *****
Hold all 10R-9602 Fuel Pumps for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.

If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.
 
 
 

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