PRODUCT SUPPORT PROGRAM FOR REPLACING THE OPERATOR SUSPENSION SEAT ON CERTAIN AD30 UNDERGROUND ARTICULATED TRUCKS
Usage:
REBE7620-00
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| 28Nov2011 |
U-524
A-432
D-465
O-468
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE OPERATOR SUSPENSION SEAT ON CERTAIN AD30 UNDERGROUND ARTICULATED TRUCKS |
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| 7324 | PS52136 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52136" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2012 |
PROBLEM
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| The existing operator suspension seat can cause operator discomfort on certain AD30 Underground Articulated Trucks. If the existing operator suspension seat fails it can cause excessive lateral movement. |
AFFECTED PRODUCT
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| Model | Identification Number |
| AD30 | DXR00200-00416 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3D4171 | GROMMET |
| 1 | 3S2093 | STRAP-CABLE |
| 4 | 7K1181 | STRAP-CABLE |
| 8 | 7X7729 | WASHER |
| 1 | 8T4121 | WASHER-HARD |
| 4 | 8T4133 | NUT |
| 1 | 8T4137 | BOLT-HEX HEAD |
| 1 | 1160118 | CLIP |
| 4 | 1837121 | BOLT-HEX HEAD |
| 1 | 3354700 | SUPPORT AS |
| 1 | 3618589 | HARNESS AS |
| 1 | 3679456 | SEAT GP-SUSP -A |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| If the operator suspension seat fails, replace with the new TVL suspension seat. Refer to REHS5290, Special Instruction, "Procedure to Retrofit A Comfort Series Seat to Certain Underground Articulated Trucks", in order to install the new TVL suspension seat. Note: In order to maintain operator comfort and prolong the service life of the operator suspension seat, machines must be correctly maintained, and haul roads kept in good condition. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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