PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ADAPTER AND TENSIONER ASSEMBLY ON CERTAIN C9.3 INDUSTRIAL ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ADAPTER AND TENSIONER ASSEMBLY ON CERTAIN C9.3 INDUSTRIAL ENGINES

Usage:

REBE7545-00

17Oct2011


O-393

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ADAPTER AND TENSIONER ASSEMBLY ON CERTAIN C9.3 INDUSTRIAL ENGINES

1359
PS43409
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43409" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2012

PROBLEM

The existing fan adapter in the 354-5855 Fan Drive Gp can fail on certain C9.3 Industrial Engines. The existing fan adapter can have an adverse affect and create accelerated wear on the fan drive belt. This is related to the incorrect length of the fan adapter. This also creates a misalignment with other pullies.

AFFECTED PRODUCT

Model Identification Number
C9.3  C9N00503, 508-511, 513-516, 519-524, 536-540, 547-551, 555-556, 560-564

PARTS NEEDED

Qty

Part Number Description
1 3662992 TENSIONER AS
1 3662996 DRIVE GP-FAN BSC
1 3662998 SPACER
1 3748476 BELT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

When removing and installing the fan drive group and the tensioner assembly, refer to Disassembly and Assembly, KENR8164.

Replace the existing parts with the parts listed in the Parts Needed.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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