PRODUCT SUPPORT PROGRAM FOR REMOVING CERTAIN 366-9748 WIRING KITS FROM DEALER PARTS STOCK Caterpillar


PRODUCT SUPPORT PROGRAM FOR REMOVING CERTAIN 366-9748 WIRING KITS FROM DEALER PARTS STOCK

Usage:

REBE6821-01

20Jan2011
(Revised 27Jan2011)


U-28
A-21
D-28
O-28
TT-3
TM-3
TA-2

 
Parts stock action only
  
  

PRODUCT SUPPORT PROGRAM FOR REMOVING CERTAIN 366-9748 WIRING KITS FROM DEALER PARTS STOCK

7750
PI70376
NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 20Jan2011 Service Letter. Changes have been made to Action Required to specify inspection of the part date code.


TERMINATION DATE

30Apr2011

PROBLEM

The wire assembly in certain 366-9748 Wiring Kits were shipped with an insufficient amount of material protecting the internal wiring. This could result in a failure of the insulation on the harness wires and result in a short.

ACTION REQUIRED

Inspect the date code on the internal packaging of all 366-9748 Wiring Kits in dealer parts stock. The date code can be found on the yellow bag inside the box (Image1). The date code is formatted as MM-DD-YY. Image1 represents date code 1-12-11 (January 12, 2011).

- If the date code IS 1-11-11 or before, remove the 366-9748 Wiring Kit from dealer parts stock.

- If the date code IS AFTER 1-11-11, return the parts to the original packaging, mark the package to indicate the part has been inspected according to this program (PI7####), and return the part to dealer parts stock.
Image1

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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