PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FUEL COOLER GROUP ON CERTAIN C32 MARINE KEEL-COOLED ENGINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FUEL COOLER GROUP ON CERTAIN C32 MARINE KEEL-COOLED ENGINES

Usage:

REBE6819-00

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28Feb2011

U-80

A-63

D-71

O-74

TM-9

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FUEL COOLER GROUP ON CERTAIN C32 MARINE KEEL-COOLED ENGINES
1261 1712		PI31847

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31847" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31847" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
31Aug2011	29Feb2012

PROBLEM

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The 3000540/">300-0540 fuel cooler group needs to be inspected and possibly replaced on certain C32 marine keel-cooled engines operating in commercial applications. The existing fuel cooler may not have the proper internal seals which can lead to fouling of the fuel system.

AFFECTED PRODUCT

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Model	Identification Number
C32	RNX00340-00343, 346, 352-354, 357-358, 361 RNY00956-00957, 984, 992

PARTS NEEDED

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Qty	Part Number	Description
2	1R0755	FILTER AS-FUEL (As Required)
1	3000540	CORE GP (As Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 43% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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1. Inspect the 3000540/">300-0540 Fuel Cooler Group for the date code on the 300-0539 Core Assembly. Refer to Image1 and Image2 for the location of the date code.

- If the date code on the core assembly IS "NMUUUN", replace the cooler group with a new 3000540/">300-0540 Fuel Cooler Group.

NOTE: If the engine requiring replacement of the fuel cooler group is in-service, replace the fuel filter or fuel filters per the Operation and Maintenance Manual SEBU7793 (for RNX engines) or SEBU7782 (for RNY engines).

- If the date code on the shell assembly IS NOT "NMUUUN", no further action is needed.

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Image1

Image2

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job
0.5 hours is allowed for the initial inspection of the date code and replacement of the cooler from the loose parts crate. An additional 5.5 hours will be allowed for replacement of the fuel cooler and fuel filter(s) on engines that are in service.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FUEL COOLER GROUP

MODELS INVOLVED - C32 Marine Engines

Dear Caterpillar Product Owner:

The fuel cooler group needs to be inspected and possibly replaced on the products listed below. On certain C32 marine commercial engines, the existing fuel cooler may not have the proper internal seals which can lead to fouling of the fuel system. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 28Feb2011 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 28Feb2011 Service Letter