PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINES SOFTWARE ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES
Usage:
REBE6721-00
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| 15Dec2010 |
U-499
A-412
D-439
O-441
TT-24
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING THE ENGINES SOFTWARE ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES |
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| 1901 1920 1902 | PS43205 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43205" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2011 |
PROBLEM
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| The existing engine software may, in some applications, limit the regeneration system function. The engine software needs to be updated to address these conditions. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C9 | MFF00303-00316, 329-478 |
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| *******Group 2******* | |
| C7 | C7S00001-00011, 13-15, 121-123, 125-137, 202-208, 210-214, 216-217, 225-252, 255-257, 260-271, 300-328, 331-341, 343, 346-356, 400, 403, 405-416, 422-423, 500, 514-515, 520-526, 531, 534, 536-537, 543, 553, 557, 559-570, 572-574, 576-589, 592-601, 603-605, 607-649, 651-663, 665-666, 669-675, 677, 679, 681-685, 687-689, 691-692, 694-719, 721-770, 772-788, 790-794, 796-811, 813-839, 841-864, 866, 868-877, 879-884, 886-895, 897-898, 901-902, 904-905, 907-916, 918-920, 922-926, 928-932, 935-938, 940-944, 946-958, 960-974, 977-989, 991-992, 995-999, 1001-1011, 1013-1037, 1039-1065, 1067-1074, 1076-1077, 1079, 1081-1083, 1085-1089, 1091, 1093-1096, 1098-1119, 1121-1129, 1132-1149, 1151-1153, 1157, 1159-1167, 1172-1177, 1179-1180, 1182-1226, 1228-1246, 1248-1261, 1264-1267, 1270-1279, 1281-1290, 1292, 1294, 1296, 1298-1299, 1301, 1303-1307, 1309-1310, 1312-1319, 1321-1325, 1327-1328, 1330-1332, 1334-1344, 1346-1373, 1375, 1377-1379, 1382-1383, 1385, 1387-1396, 1398-1407, 1409-1426, 1428-1431, 1433-1434, 1436, 1438-1459, 1461, 1464-1465, 1467, 1469-1474, 1479, 1481-1483, 1485, 1487, 1490-1494, 1496-1497, 1500-1505, 1507-1508, 1511, 1513-1514, 1516-1533, 1535-1566, 1568-1592, 1594-1610, 1612-1615, 1617-1725, 1727-1736, 1738-1740, 1742-1767, 1769-1771, 1774-1778, 1780-1789, 1791-1792, 1794-1827, 1829-1933, 1935-1944, 1946-1966, 1968-1995, 1997-2031, 2033-2094, 2096-2097, 2099-2104, 2106, 2108-2171, 2173-2223, 2228, 2239, 2243, 2252, 2261-2262, 2264-2266, 2274, 2276, 2279, 2283, 2285, 2289-2290, 2293, 2296, 2301-2383, 2385-2449, 2451, 2453-2457, 2459-2506, 2508-2511, 2513-2521, 2523-2524, 2526-2672, 2674-2679, 2681-2710, 2712-2715, 2717-2730, 2732-2749, 2751-2792, 2794, 2796, 2799-2800, 2804, 2806, 2808-2811, 2814-2816, 2819-2820, 2822, 2825, 2827, 2830-2836, 2839-2841, 2843-2846, 2848, 2851, 2853, 2856-2858, 2863, 2868, 2874-2888, 2890-2904, 2906-2939, 2941-2953, 2955-2986, 2988-3002, 3004-3009, 3011-3025, 3027-3055, 3057-3083, 3085-3089, 3091-3097, 3099-3101, 3103-3112, 3114-3120, 3122, 3124-3129, 3131-3139, 3141-3158, 3160, 3162-3167, 3169-3206, 3208-3210, 3212-3227, 3229-3404, 3406-3430, 3432-3554, 3556-3557, 3559-3577, 3579-3584, 3586-3593, 3596-3638, 3640-3678, 3680-3681, 3683-3691, 3693-3702, 3704-3743, 3745-3755, 3760, 3768, 3778, 3785, 3790, 3800, 3805-3807, 3809, 3813, 3816, 3820, 3828-3829, 3836, 3841, 3848, 3856, 3864-3865, 3868, 3870-3889, 3891-3894, 3896-3902, 3904-3912, 3917, 3922, 3925, 3927, 3929-3930, 3932-3933, 3935-3936, 3938, 3940-3941, 3943-3946, 3949, 3952-3955, 3958-3959, 3964-3969, 3971, 3973-3974, 3976-3977, 3979, 3981-3982, 3985, 3988-3992, 4433-4447, 4449-4466, 4468-4506, 4508-4573, 4575-4584, 4586, 4588-4604, 4606-4610, 4612-4614, 4616-4619, 4621-4766, 4768-4826, 4828-4918, 4921-4943, 4945-4952, 4954-4960, 4962-4994, 4999, 5001-5002, 5004-5005, 5007-5033, 5038, 5047, 5049-5079, 5081-5092, 5094-5101, 5103-5104, 5106-5121, 5124, 5126-5130, 5133-5135, 5137-5138, 5140-5152, 5154-5156, 5159-5168, 5171-5216, 5218-5220, 5222-5223, 5225-5277, 5279-5283, 5285-5308, 5310, 5312-5313, 5315-5316, 5318-5319, 5321-5327, 5330-5334, 5336-5345, 5347, 5349-5369, 5371-5372, 5374-5381, 5383-5386, 5388-5405, 5407-5410, 5412-5433, 5435-5480, 5483-5486, 5488-5498, 5500-5599, 5601-5635, 5637-5683, 5685-5722, 5724-5737, 5739-5745, 5747-5820, 5822-5824, 5827-5854, 5856, 5858-5877, 5879-5932, 5934-5966, 5968-5994, 5996-6013, 6015-6068, 6070-6126, 6128-6132, 6134-6135, 6137-6138, 6140-6141, 6146-6147, 6149-6151, 6153-6160, 6162-6167, 6169-6172, 6174-6175, 6177-6181, 6183-6184, 6186-6187, 6189-6199, 6201-6204, 6206-6208, 6210-6212, 6215-6216, 6218-6226, 6228-6230, 6232-6250, 6252-6253, 6255-6263, 6265, 6268-6287, 6290-6331, 6334-6335, 6337-6338, 6340-6343, 6345-6356, 6358-6359, 6361-6374, 6376-6378, 6380-6381, 6386-6387, 6390-6449, 6451-6455, 6457-6464, 6466-6480, 6484, 6487-6488, 6490-6491, 6493, 6497-6501, 6503-6508, 6510-6551, 6553-6560, 6562-6569, 6571-6580, 6582-6599, 6603-6614, 6617-6633, 6635-6657, 6659-6671, 6673-6679, 6681-6683, 6685-6688, 6690-6717, 6719-6830, 6832-6846, 6848-6850, 6852, 6854, 6856-6903, 6905-6952, 6954-6984, 6986-7008, 7010-7020, 7022-7055, 7057-7060, 7062-7065, 7067-7069, 7071-7072, 7074-7076, 7078-7080, 7082, 7084-7115, 7117-7132, 7134-7225, 7227-7237, 7239-7244, 7246-7262, 7264, 7266-7271, 7273-7285, 7287-7385, 7387-7450, 7480-7554, 7556-7569, 7571-7621, 7623-7702, 7704-7710, 7712-7714, 7716-7737, 7739-7926, 7928-7977, 7979-8018, 8020-8165, 8167-8262, 8264-8283, 8285-8344, 8346-8384, 8386-8392, 8394-8408, 8410-8411, 8413-8450, 8453-8457, 8459-8474, 8476-8497, 8499-8503, 8505-8530, 8532-8623, 8626, 8628-8786, 8788-8829, 8831-8851, 8853-8858, 8860-8919, 8921-8962, 8964-8985, 8988-9009, 9011, 9013-9014, 9016-9020, 9022-9028, 9030-9033, 9035-9075, 9077-9079, 9081, 9083, 9085, 9088-9092, 9094-9098, 9100, 9102-9105, 9108-9109, 9112-9118, 9120-9207, 9209-9292, 9294-9301, 9304, 9306-9326, 9328-9436, 9438-9467, 9469-9495, 9497-9549, 9551-9552, 9554-9586, 9588-9666, 9668-9678, 9680-9729, 9731-9732, 9734-9735, 9737-9762, 9764-9765, 9767-9850, 9852-9916, 9918, 9920, 9925, 9932-9934, 9940, 9942-9947, 9950, 9952-9956, 9958, 9960, 9963, 9970-9972, 9975, 9977-9978, 9980, 9982, 9985-9987, 9990-9993, 9995-9999 |
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| *******Group 3******* | |
| C9 | C9S00152-00177, 179, 181-187, 192-193, 197-207, 209, 215, 217, 222, 500-505, 522-523, 527, 531, 534-540, 542-544, 546, 548-555, 557, 559-566, 568, 570-578, 580, 582-588, 590-610, 613-617, 619-654, 658-661, 664, 666, 668, 673-688, 690-699, 701-709, 711-713, 715-724, 726, 728-738, 740-741, 746-754, 756-761, 771, 782-787, 789-792, 794-805, 807-814, 816, 818-834, 836-840, 849-850, 852, 854, 856, 859-860, 862, 865-866, 868-889, 891-892, 895-896, 898-899, 901-902, 907-927, 929-936, 938-984, 986, 988-1002, 1004-1005, 1009, 1015, 1017-1021, 1028-1032, 1034-1066, 1068-1079, 1081-1082, 1084-1092, 1094-1113, 1115-1187, 1189-1205, 1209-1296, 1298-1300, 1302-1307, 1309-1319, 1324, 1328-1352, 1354-1357, 1359-1377, 1380-1381, 1394-1395, 1397-1398, 1400-1495, 1497-1502, 1504-1507, 1509, 1511, 1515-1532, 1536-1544, 1546-1564, 1568-1656, 1659-1662, 1664, 1666-1667, 1670, 1674-1731, 1733-1744 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3485545 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485546 | SOFTWARE GP-ELEK (As Required) |
| 1 | SWITCH | ON/OFF (Procure Locally - As Required) |
| *******Group 2******* | ||
| 1 | 3485527 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485528 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485529 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485530 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485531 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485532 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485533 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485534 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485535 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485536 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485537 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485538 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485539 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485540 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485541 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485542 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485543 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485544 | SOFTWARE GP-ELEK (As Required) |
| 1 | SWITCH | ON/OFF (Procure Locally - As Required) |
| *******Group 3******* | ||
| 1 | 3485545 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485546 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485547 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485548 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485549 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485550 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485551 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485552 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485553 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485554 | SOFTWARE GP-ELEK (As Required) |
| 1 | 3485555 | SOFTWARE GP-ELEK (As Required) |
| 1 | SWITCH | ON/OFF (Procure Locally - As Required) |
ACTION REQUIRED
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| 1. Select the correct software and download the file from SISWeb. 2. Flash the software into the engine Electronic Control Module (ECM). 3. If the affected product is a PTO application, perform rework special instruction REHS5039 for proper installation of the "Auto" PTO Regen feature. Note: When running Regen System tests using Cat ET, the engine RPM must be stable for at least 60 seconds before the test will initialize. |
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SERVICE CLAIM ALLOWANCES
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