PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CGI OIL HOSE ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES
Usage:
REBE6712-02
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| 04Jan2011 |
| (Revised 26Jul2011) |
U-6
A-5
D-6
O-5
TT-1
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CGI OIL HOSE ON CERTAIN C7 AND C9 ON-HIGHWAY TRUCK ENGINES |
|
| 108N | PI31832 |
|
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31832" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31832" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 04Jan2011 (Revised 10Jan2011) Service Letter. Changes have been made to Group 3 parts needed. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jul2011 | 31Jan2012 |
PROBLEM
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| The existing CGI oil hose can leak at the fitting at the end of the line on certain C7 and C9 on-highway truck engines. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C7 | C7S00400, 403, 405-416, 422-423, 500, 514-515, 520-527, 531, 534, 536-537, 543, 548, 553, 557-1375, 1377-1379, 1382-1383, 1385, 1387-1396, 1398-1407, 1409-1459, 1461-1467, 1469-1474, 1479, 1481-1483, 1485, 1487-1494, 1496-1497, 1500-1508, 1511-1566, 1568-1592, 1594-1610, 1612-1615, 1617-1944, 1946-1956, 1958-2135, 2137-2150, 2152-2172, 2174-2202, 2204, 2206-2223, 2228, 2239, 2243, 2252, 2261-2262, 2264-2266, 2274, 2276, 2279, 2283, 2285-2286, 2289-2290, 2293, 2296, 2301-2307, 2309-2311, 2314, 2316-2428, 2430-2431, 2435-2440, 2442-2444, 2446, 2448-2452, 2454, 2456-2462, 2464-2470, 2472-2479, 2482-2485, 2487-2490, 2492, 2494, 2496-2500, 2502, 2504-2509, 2511-2516, 2519-2520, 2522, 2525-2540, 2542, 2544, 2546-2547, 2549-2550, 2552-2555, 2557, 2559-2561, 2563, 2565, 2567-2568, 2570-2571, 2573, 2577-2581, 2584, 2586-2588, 2591-2595, 2597-2599, 2602-2603, 2605-2611, 2613, 2616, 2618-2622, 2624, 2627, 2629-2630, 2632, 2635-2637, 2639-2642, 2644-2645, 2647-2649, 2651, 2653-2655, 2658-2659, 2662-2666, 2668-2669, 2671-2674, 2676-2678, 2680-2683, 2685-2688, 2691, 2693, 2695-2698, 2700, 2704-2706, 2709-2712, 2714, 2716, 2718-2719, 2721, 2725-2728, 2731, 2733, 2736-2738, 2741-2744, 2746-2747, 2749-2750, 2752, 2754-2755, 2757-2758, 2761-2765, 2768-2769, 2772-2773, 2778-2782, 2785, 2787, 2789-2792, 2794-2796, 2799-2800, 2802, 2804-2806, 2808-2811, 2814-2816, 2820, 2828, 2830-2834, 2836, 2839-2841, 2843, 2846, 2850-2851, 2853, 2856-2858, 2874-2879, 2881, 2883-2886, 2888-2891, 2893-2894, 2897-2899, 2901-2902, 2904-2906, 2909, 2911-2915, 2917-2930, 2934, 2936-2939, 2942, 2944-2946, 2948-2950, 2952-2953, 2955-2957, 2959-2960, 2963-2966, 2968-2970, 2972-2984, 2986-2992, 2994-2995, 2997-3000, 3003, 3005-3012, 3014-3016, 3018-3019, 3023-3027, 3029-3030, 3034-3038, 3041-3044, 3046-3048, 3050-3061, 3063-3076, 3078-3090, 3093, 3095, 3098, 3100, 3102, 3104, 3108-3110, 3112-3118, 3120-3121, 3123, 3126, 3130-3133, 3138-3141, 3143, 3147-3149, 3152-3154, 3156-3159, 3161, 3163, 3165-3166, 3168-3169, 3171-3174, 3176-3183, 3185, 3187-3192, 3194-3198, 3200-3205, 3207-3209, 3211, 3213-3218, 3220, 3222, 3226, 3228-3233, 3235-3241, 3243-3250, 3252-3260, 3262, 3264-3272, 3274-3280, 3282-3289, 3291-3316, 3318-3336, 3338-3359, 3363-3414, 3416-3447, 3449-3451, 3453-3472, 3474, 3476-3490, 3492-3498, 3500, 3502-3512, 3514-3523, 3525-3530, 3532-3542, 3544-3555, 3557-3558, 3560-3656, 3658-3687, 3689, 3691-3695, 3697-3705, 3707-3723, 3725-3739, 3741-3745, 3747-3749, 3751-3755, 3760, 3767-3768, 3778, 3785, 3787, 3790, 3799-3800, 3805-3807, 3809, 3813, 3816, 3820, 3823, 3828-3829, 3836, 3841, 3848, 3856, 3864-3865, 3868-3883, 3885-3886, 3888, 3890-3892, 3894, 3896-3899, 3901-3902, 3904-3912, 3917, 3922, 3927, 3929, 3932-3933, 3935, 3940-3941, 3943-3946, 3949, 3953-3955, 3959, 3964-3969, 3971, 3973-3977, 3979, 3982, 3985, 3989-3992, 4433, 4435-4451, 4454, 4456-4458, 4461-4525, 4527-4528, 4532, 4534-4535, 4537-4540, 4543-4557, 4559-4562, 4565, 4567, 4569-4570, 4572-4591, 4593, 4595-4603, 4605-4661, 4663, 4665-4667, 4669-4675, 4677-4679, 4682-4701, 4703-4710, 4712-4736, 4738-4749, 4751-4770, 4772-4778, 4780-4787, 4789-4795, 4797-4804, 4806-4813, 4815-4818, 4820-4834, 4837-4854, 4856-4863, 4865, 4867-4872, 4874-4891, 4893-4903, 4905-4914, 4916-4921, 4923-4926, 4928-4929, 4931-4934, 4936, 4938-4950, 4952-4953, 4955, 4957-4970, 4972-4978, 4980-4981, 4984, 4987-4989, 4992-4993, 4995, 4999, 5001-5002, 5004-5005, 5007-5033, 5038, 5047, 5049-5051, 5053-5054, 5056-5058, 5060-5070, 5072-5078, 5080-5082, 5084-5099, 5101-5125, 5127-5171, 5173-5174, 5176-5181, 5183-5189, 5192, 5194-5200, 5202-5207, 5209-5244, 5246-5260, 5262-5263, 5265-5272, 5274-5288, 5290-5292, 5294-5301, 5303-5306, 5308-5314, 5316-5337, 5339, 5341-5353, 5355-5435, 5437-5578, 5580-5982, 5984-6004, 6006-6029, 6031-6033, 6035-6053, 6055-6094, 6096-6152, 6154-6167, 6169-6181, 6183-6184, 6186-6199, 6201-6204, 6206-6208, 6210-6212, 6215-6216, 6218-6226, 6228-6230, 6232-6250, 6252-6253, 6255-6263, 6265, 6268-6331, 6333-6335, 6337-6338, 6340-6343, 6345-6356, 6358-6381, 6386-6388, 6390-6446, 6448-6511, 6513-6610, 6612-6620, 6622, 6624-6630, 6632-6644, 6647, 6651-6665, 6668-6677, 6679-6870, 6872-6873, 6875-6877, 6879-6887, 6889-6893, 6895-6898, 6900-6927, 6929-6934, 6936-6937, 6939-6978, 6982, 6985-6990, 6992, 6996, 6999-7000, 7003, 7005, 7007, 7009, 7011-7012, 7014, 7017-7025, 7027, 7029-7030, 7032, 7034-7035, 7038, 7040-7042, 7044-7046, 7048-7052, 7054-7068, 7070-7083, 7085-7116, 7118-7123, 7126-7129, 7131-7137, 7139-7143, 7145-7147, 7149, 7151-7154, 7157-7160, 7162-7164, 7166-7170, 7172, 7175-7205, 7207-7215, 7217, 7219-7228, 7230-7245, 7247-7297, 7299-7300, 7302, 7304-7321, 7323-7331, 7333-7339, 7341-7349, 7351-7356, 7358-7382, 7385-7392, 7394-7396, 7398-7405, 7407, 7409-7417, 7419-7430, 7432-7437, 7439-7442, 7444, 7446, 7448-7450, 7480-7541, 7544-7545, 7547, 7552, 7554-7586, 7588-7593, 7595-7597, 7600-7601, 7603-7604, 7606-7608, 7610-7615, 7618-7619, 7621-7623, 7625-7626, 7629-7634, 7636-7701, 7703, 7705-7706, 7710-7713, 7715-7736, 7738-7739, 7742, 7744, 7747-7748, 7753-7820, 7822, 7824-7843, 7845-7849, 7851-7852, 7854-7855, 7857-7870, 7872, 7874-7927, 7929-7980, 7982-7993, 7995-8019, 8021-8025, 8027-8030, 8032-8081, 8083-8127, 8129-8153, 8155-8159, 8161-8207, 8209, 8211-8219, 8221-8223, 8225-8226, 8228, 8230-8250, 8252-8260, 8262-8268, 8270-8280, 8283-8305, 8307-8340, 8343, 8345-8350, 8352-8358, 8360-8373, 8375-8377, 8379-8383, 8385-8410, 8412-8417, 8419-8421, 8423-8441, 8443-8456, 8458-8467, 8469-8470, 8472-8476, 8478, 8480-8485, 8488-8489, 8491-8493, 8495, 8498-8502, 8504-8505, 8507-8548, 8550, 8552-8562, 8564-8569, 8571, 8573-8574, 8576-8638, 8640-8672, 8674-8806, 8808-8814, 8816-8860, 8864-8923, 8925-8933, 8936-8973, 8975-8977, 8979, 8981-8985, 8988-9057, 9059-9088, 9090-9098, 9100-9142, 9144-9156, 9158-9159, 9162-9163, 9165-9167, 9169-9170, 9172, 9176-9177, 9182, 9189-9191, 9193, 9196-9197, 9199-9200, 9202-9269, 9271, 9273, 9275-9277, 9280-9285, 9287-9300, 9302-9309, 9311-9314, 9316-9350, 9352-9358, 9360-9383, 9385-9395, 9397-9410, 9412-9414, 9416, 9419-9421, 9424-9480, 9482-9549, 9551-9552, 9554-9655, 9658-9999 |
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| *******Group 2******* | |
| C7 | C7S01957, 2136, 2151, 2173, 2203, 2205, 2308, 2312-2313, 2315, 2429, 2432-2434, 2441, 2445, 2447, 2453, 2455, 2463, 2471, 2480-2481, 2486, 2491, 2493, 2495, 2501, 2503, 2510, 2517-2518, 2521, 2523-2524, 2541, 2543, 2545, 2548, 2551, 2556, 2558, 2562, 2564, 2566, 2569, 2572, 2574-2576, 2582-2583, 2585, 2589-2590, 2596, 2600-2601, 2604, 2612, 2614-2615, 2617, 2623, 2625-2626, 2628, 2631, 2633-2634, 2638, 2643, 2646, 2650, 2652, 2656-2657, 2660-2661, 2667, 2670, 2675, 2679, 2684, 2689-2690, 2692, 2694, 2699, 2701-2703, 2707-2708, 2713, 2715, 2717, 2720, 2722-2724, 2729-2730, 2732, 2734-2735, 2739-2740, 2745, 2748, 2751, 2753, 2756, 2759-2760, 2766-2767, 2770-2771, 2774-2777, 2783-2784, 2786, 2788, 2819, 2822, 2825, 2827, 2835, 2844-2845, 2848, 2863, 2868, 2880, 2882, 2887, 2892, 2895-2896, 2900, 2903, 2907-2908, 2910, 2916, 2931-2933, 2935, 2941, 2943, 2947, 2951, 2958, 2961-2962, 2967, 2971, 2985, 2993, 2996, 3001-3002, 3004, 3013, 3017, 3020-3022, 3028, 3031-3033, 3039-3040, 3045, 3049, 3062, 3077, 3091-3092, 3094, 3096-3097, 3099, 3101, 3103, 3105-3107, 3111, 3119, 3122, 3124-3125, 3127-3129, 3134-3137, 3142, 3144-3146, 3150-3151, 3155, 3160, 3162, 3164, 3167, 3170, 3175, 3184, 3186, 3193, 3199, 3206, 3210, 3212, 3219, 3221, 3223-3225, 3227, 3234, 3242, 3251, 3261, 3263, 3273, 3281, 3290, 3317, 3337, 3360-3362, 3415, 3448, 3452, 3473, 3475, 3491, 3499, 3501, 3513, 3524, 3531, 3543, 3556, 3559, 3657, 3688, 3690, 3696, 3706, 3724, 3740, 3746, 3750, 3884, 3887, 3889, 3893, 3900, 3925, 3930, 3936, 3938, 3952, 3958, 3981, 3988, 4434, 4452-4453, 4455, 4459-4460, 4526, 4529-4531, 4533, 4536, 4541-4542, 4558, 4563-4564, 4566, 4568, 4571, 4592, 4594, 4604, 4662, 4664, 4668, 4676, 4680-4681, 4702, 4711, 4737, 4750, 4771, 4779, 4788, 4796, 4805, 4814, 4819, 4835-4836, 4855, 4864, 4866, 4873, 4892, 4904, 4915, 4922, 4927, 4930, 4935, 4937, 4951, 4954, 4956, 4971, 4979, 4982-4983, 4985-4986, 4990-4991, 4994, 5052, 5055, 5059, 5071, 5079, 5083, 5100, 5126, 5172, 5175, 5182, 5190-5191, 5193, 5201, 5208, 5245, 5261, 5264, 5273, 5289, 5293, 5302, 5307, 5315, 5338, 5340, 5354, 5436, 5579, 5983, 6005, 6030, 6034, 6054, 6095, 6153, 6447, 6512, 6611, 6621, 6623, 6631, 6645-6646, 6648-6650, 6666-6667, 6678, 6871, 6874, 6878, 6888, 6894, 6899, 6928, 6935, 6938, 6979-6981, 6983-6984, 6991, 6993-6995, 6997-6998, 7001-7002, 7004, 7006, 7008, 7010, 7013, 7015-7016, 7026, 7028, 7031, 7033, 7036-7037, 7039, 7043, 7047, 7053, 7069, 7084, 7117, 7124-7125, 7130, 7138, 7144, 7148, 7150, 7155-7156, 7161, 7165, 7171, 7173-7174, 7206, 7216, 7218, 7229, 7246, 7298, 7301, 7303, 7322, 7332, 7340, 7350, 7357, 7383-7384, 7393, 7397, 7406, 7408, 7418, 7431, 7438, 7443, 7445, 7447, 7542-7543, 7546, 7548-7551, 7553, 7587, 7594, 7598-7599, 7602, 7605, 7609, 7616-7617, 7620, 7624, 7627-7628, 7635, 7702, 7704, 7707-7709, 7714, 7737, 7740-7741, 7743, 7745-7746, 7749-7752, 7821, 7823, 7844, 7850, 7853, 7856, 7871, 7873, 7928, 7981, 7994, 8020, 8026, 8031, 8082, 8128, 8154, 8160, 8208, 8210, 8220, 8224, 8227, 8229, 8251, 8261, 8269, 8281-8282, 8306, 8341-8342, 8344, 8351, 8359, 8374, 8378, 8384, 8411, 8418, 8422, 8442, 8457, 8468, 8471, 8477, 8479, 8486-8487, 8490, 8494, 8496-8497, 8503, 8506, 8549, 8551, 8563, 8570, 8572, 8575, 8639, 8673, 8807, 8815, 8861-8863, 8924, 8934-8935, 8974, 8978, 8980, 9058, 9089, 9143, 9157, 9160-9161, 9164, 9168, 9171, 9173-9175, 9178-9181, 9183-9188, 9310, 9315, 9384 |
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| *******Group 3******* | |
| C9 | C9S00179, 197-201, 205, 209, 215, 534-536, 539-542, 544-545, 547-548, 552-554, 556-559, 561, 563-566, 569-574, 576, 578, 580-582, 584-588, 590-591, 593-602, 604, 606-608, 610-611, 613-616, 618, 620-621, 623-627, 629, 631-634, 636, 638, 640, 642-647, 649, 651-654, 659-661, 664, 666, 668, 673, 675-676, 679-682, 684-685, 696, 701, 704, 713, 715-719, 723-724, 748-749, 751-754, 757-760, 762, 791, 793, 796, 820, 827-829, 832, 837, 839-840, 850, 852, 855, 857, 861, 863-864, 867, 878-882, 886, 896, 907-908, 921-922, 925-926, 929, 933-934, 938-939, 945, 949, 952-953, 955, 958, 964, 966-975, 977, 992-1006, 1015, 1017-1021, 1028-1032, 1034, 1036-1037, 1040, 1048-1058, 1060, 1064-1081, 1085, 1087, 1090, 1095-1101, 1110, 1117, 1119, 1125, 1127-1145, 1147, 1149, 1151, 1154, 1156, 1158, 1161-1162, 1165, 1173-1175, 1177-1178, 1184-1185, 1189, 1192, 1204-1205, 1211, 1214, 1216-1217, 1222-1228, 1230, 1233-1237, 1250, 1269, 1273-1284, 1297-1298, 1303, 1306-1307, 1310-1311, 1314, 1329, 1331-1337, 1339, 1342-1344, 1346-1348, 1350-1351, 1353-1354, 1356-1368, 1370-1376, 1380-1381, 1394-1406, 1409-1410, 1412-1417, 1420-1474, 1498-1499, 1501-1507, 1509, 1511, 1515-1516, 1518-1523, 1527-1529, 1534-1541, 1543, 1545, 1550, 1553, 1557, 1565-1567, 1602-1627, 1629-1656, 1661-1662, 1664, 1666-1667, 1670, 1685-1695, 1716-1722, 1724-1725, 1735, 1739-1742, 1744 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 6V9850 | ADAPTER-ELBOW |
| 1 | 2287089 | SEAL-O-RING-ORFS |
| 1 | 3637422 | HOSE AS-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 6V9001 | ADAPTER-ELBOW |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2287089 | SEAL-O-RING-ORFS |
| 1 | 3594979 | HOSE AS-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 33% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 6V8636 | ADAPTER-STR |
| 1 | 8L2779 | SEAL-O-RING |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 3594980 | HOSE AS-OIL |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 33% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the CGI oil hose. Group 1. 1. Remove the existing 286-4827 Hose Assembly and replace with the parts listed. Group 2. 1. Remove the existing 321-3789 Hose Assembly and replace with the parts listed. Group 3. 1. Remove the existing 322-2956 Hose Assembly and replace with the parts listed. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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