PRODUCT SUPPORT PROGRAM FOR REPLACING THE TILT SENSOR GUARDING ON CERTAIN 950H, 962H, 972H, AND 980H WHEEL LOADERS
Usage:
REBE6195-00
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18Aug2010 |
U-334
A-261
D-286
O-291
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After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TILT SENSOR GUARDING ON CERTAIN 950H, 962H, 972H, AND 980H WHEEL LOADERS |
|
5736 6107 | PS51887 |
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NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51887" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
31Aug2012 |
PROBLEM
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The existing tilt position sensor bracket can bend/fail on certain 950H, 962H, 972H, and 980H Wheel Loaders. The bracket can bend and become disengaged with the sensor arm causing the tilt detents to stop functioning. |
AFFECTED PRODUCT
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Model | Identification Number |
*******Group 1******* | |
950H | K5K01811-01812, 1814-1855, 1857-1982, 1984-1992, 1994-2025, 2027-2028, 2030-2047, 2049-2092, 2094-2141, 2143-2144, 2146-2155, 2157-2196, 2198, 2200-2202, 2204-2210, 2212-2296, 2298-2334, 2336-2425, 2427-2428, 2430-2437, 2439-2506, 2508-2509, 2511-2517, 2519-2553, 2555-2568, 2570-2612, 2614-2715, 2717-2762, 2764-2784, 2786-2809 M1G01182-01737 N1A01858-01873, 1875-1879, 1881-1883, 1885-1887, 1889-1910, 1912-1995, 1997-2020, 2022-2026, 2028, 2030-2035, 2037-2070, 2073-2083, 2085-2086, 2088-2157, 2159-2162, 2164-2282, 2284-2311, 2313-2331, 2333-2336, 2338-2346, 2348-2377, 2380-2422, 2424-2431, 2433-2446, 2448-2500, 2502-2509, 2511, 2513-2534, 2537-2548, 2550-2640, 2642-2646, 2648-2682, 2684-2723, 2725-2726, 2728-2788, 2790-2857, 2859-2881, 2883-2892, 2894-2934, 2936-2963, 2965-2967, 2969, 2971-2986, 2988-2999, 3001-3027, 3029-3055, 3057-3059, 3061-3092, 3094-3095, 3097-3108, 3110-3116, 3118-3122, 3124-3142, 3144-3154, 3156, 3160-3165, 3167-3168, 3170-3184, 3186-3188, 3190-3213 |
962H | K6K00337-00363, 365-377, 380-405, 407, 409-410, 412, 414, 416, 418-422, 424-438 M3G00381-00541 N4A00725-00750, 752-831, 833-867, 869-905, 907-955, 957-976, 978-997, 999-1005, 1007-1060, 1062-1071, 1073-1094, 1096-1104, 1106, 1108-1141, 1143-1153, 1155-1242, 1244-1255 |
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*******Group 2******* | |
950H | J5J00616-01197, 1501-1511 JAD00100, 105-141, 143, 145-152 K5K02810-02812, 2814, 2816-2873, 2875-2900, 2905-2954 M1G01738-01785, 1789-1847 N1A03214-03262, 3264-3265, 3267-3272, 3276-3285, 3287-3302, 3304-3355, 4000-4033, 4035-4036, 4038-4039, 4046, 4049, 4051, 4053-4057, 4059-4067, 4069, 4071-4072, 4076-4078, 4081, 4083, 4085, 4087, 4089-4095, 4097-4112, 4114-4119, 4121-4138 |
962H | J6J00245-00327, 501-505 K6K00439-00470, 472-475 M3G00542-00580 N4A01256-01286, 2000-2024, 2028-2043 |
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*******Group 3******* | |
966H | A6D01424-01453, 1455-1500, 1502-1530, 1532-1537, 1539-1587, 1589-1621, 1623-1625, 1627-1634, 1636-1642, 1644-1651, 1653-1692, 1694-1723, 1726-1727, 1729-1733, 1735, 1737-1772, 1774-1835, 1837-1947, 1949-1954, 1956-2097, 2099-2263, 2265-2322, 2324-2400 A6G02418-02503, 2505-2591, 2593-2604, 2606-2657, 2659-2832, 2834-3014, 3016-3138, 3140-3149, 3151-3163, 3165-3170, 3172-3179, 3181-3182, 3184-3197, 3199-3200, 3202-3229, 3231-3322, 3324-3328, 3330-3332, 3334-3431, 3433-3572, 3574-3587, 3589-3595, 3597, 3599-3636, 3638-3652, 3654-3671, 3673-3707, 3709-3839, 3841-3907, 3910-3928 RYF00300-00301 |
972H | A7D00581-00586, 588-624, 626, 628-655, 657-670, 673-753, 755-756, 758-781, 783-786, 789-791, 793-846 A7G00806-00808, 811-851, 853-873, 875-905, 907-925, 927-969, 971-975, 977-1036, 1038, 1040-1042, 1044-1072, 1074-1125, 1127-1159, 1161, 1163-1165, 1167-1181, 1183-1189, 1191-1263 |
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*******Group 4******* | |
966H | A6D02401-02404, 2406-2413, 2415-2444, 2446-2450, 2454-2466, 2468-2502 A6G03929, 3931-4033, 4035-4059, 5000-5002, 5004, 5006-5066, 5068-5070, 5072-5093, 5095-5139, 5141-5153 A6J00899-01601 RYF00302-00358 TAL00172, 178-195, 198-205, 208-209, 211, 215, 219-222, 226-229, 231-234, 238, 241-243, 245-255 |
972H | A7D00847-00893, 897-915, 918-920 A7G01264-01294, 1296-1308, 1310-1312, 2001-2023, 2025-2027 A7J00273-00367 GTA00179-00181 |
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*******Group 5******* | |
980H | JMS03057-03074, 3076-3085, 3087-3126, 3128-3131, 3133-3136, 3138-3181, 3186-3196, 3198-3344, 3346-3383, 3385-3443, 3445-3449, 3451, 3453-3455, 3457-3459, 4000, 4003-4011, 4013, 4017-4019, 4021-4023, 4025-4026, 4028-4050, 4052-4056, 4058-4059, 4061-4083, 4085-4097, 4099-4100, 4102-4104, 4106, 4108-4117, 4119-4128, 4130-4131, 4133-4135, 4137-4165, 4167-4176, 4178-4196, 4198-4202, 4204-4232, 4234, 4236-4238, 4240-4265, 4267-4317, 4319-4335, 4337-4343, 4345-4347, 4349-4401, 4403-4419, 4421-4424, 5002, 5004-5006, 5008-5010, 5012-5036, 5038-5040, 5042-5049, 5051-5061, 5063-5074, 5076, 5078, 5080-5086, 5088-5111, 5113-5120, 5122, 5124-5135, 5137-5166, 5168-5170, 5172-5240, 5242-5261, 5263-5283 MHG00948-00972, 974-978, 980-998, 1000-1021, 1023-1037, 1039-1054, 1056-1071, 1073, 1075-1095, 1097, 1100-1122, 1124, 1127, 1129-1144, 1147-1152, 1154-1155, 1158-1161, 1163-1176, 1179-1192, 1194-1208, 1210-1218, 1222-1230, 1232-1236, 1238-1255, 1257-1276, 1280-1284, 1286-1293, 4000-4005, 4007-4009, 4011-4016, 4018-4028, 4030-4038, 4040-4072, 4074-4077, 4079-4080, 4082-4083, 4085-4094, 4096, 4098-4100, 4102-4115, 4117-4119, 4121-4136, 4138, 4140, 4142-4154, 4157-4162, 4164-4179, 4999-5001, 5004-5012, 5014-5089, 5091-5113, 5115, 5117-5123, 5126-5128, 5130-5141, 5143-5162 |
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*******Group 6******* | |
980H | A8J00276-00377, 4000-4078 JMS05285-05287, 5289-5298, 5301-5303, 5305-5336, 5338-5361, 5364-5386 MHG05164-05215, 5219-5232, 6001-6073 |
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*******Group 7******* | |
950H | K5K01813, 1856, 1983, 1993, 2026, 2029, 2048, 2093, 2142, 2145, 2156, 2197, 2199, 2203, 2211, 2297, 2335, 2426, 2429, 2438, 2507, 2510, 2518, 2554, 2569, 2613, 2716, 2763, 2785 N1A01874, 1880, 1884, 1888, 1911, 1996, 2021, 2027, 2029, 2036, 2071-2072, 2084, 2087, 2158, 2163, 2283, 2312, 2332, 2337, 2347, 2378-2379, 2423, 2432, 2447, 2501, 2510, 2512, 2535-2536, 2549, 2641, 2647, 2683, 2724, 2727, 2789, 2858, 2882, 2893, 2935, 2964, 2968, 2970, 2987, 3000, 3028, 3056, 3060, 3093, 3096, 3109, 3117, 3123, 3143, 3155, 3157-3159, 3166, 3169, 3185, 3189 |
962H | K6K00364, 378-379, 406, 408, 411, 413, 415, 417, 423 N4A00751, 832, 868, 906, 956, 977, 998, 1006, 1061, 1072, 1095, 1105, 1107, 1142, 1154, 1243 |
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*******Group 8******* | |
950H | K5K02813, 2815, 2874, 2901-2904 M1G01786-01788 N1A03263, 3266, 3273-3275, 3286, 3303, 4034, 4037, 4040-4045, 4047-4048, 4050, 4052, 4058, 4068, 4070, 4073-4075, 4079-4080, 4082, 4084, 4086, 4088, 4096, 4113, 4120 |
962H | K6K00471 N4A02025-02027 |
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*******Group 9******* | |
966H | A6D01454, 1501, 1531, 1538, 1588, 1622, 1626, 1635, 1643, 1652, 1693, 1724-1725, 1728, 1734, 1736, 1773, 1836, 1948, 1955, 2098, 2264, 2323 A6G02504, 2592, 2605, 2658, 2833, 3015, 3139, 3150, 3164, 3171, 3180, 3183, 3198, 3201, 3230, 3323, 3329, 3333, 3432, 3573, 3588, 3596, 3598, 3637, 3653, 3672, 3708, 3840, 3908-3909 |
972H | A7D00587, 625, 627, 656, 671-672, 754, 757, 782, 787-788, 792 A7G00809-00810, 852, 874, 906, 926, 970, 976, 1037, 1039, 1043, 1073, 1126, 1160, 1162, 1166, 1182, 1190 |
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*******Group 10******* | |
966H | A6D02405, 2414, 2445, 2451-2453, 2467 A6G03930, 4034, 5003, 5005, 5067, 5071, 5094, 5140 |
972H | A7D00894-00896, 916-917 A7G01295, 1309, 2000, 2024 |
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*******Group 11******* | |
980H | JMS03075, 3086, 3127, 3132, 3137, 3182-3185, 3197, 3345, 3384, 3444, 3450, 3452, 3456, 4001-4002, 4012, 4014-4016, 4020, 4024, 4027, 4051, 4057, 4060, 4084, 4098, 4101, 4105, 4107, 4118, 4129, 4132, 4136, 4166, 4177, 4197, 4203, 4233, 4235, 4239, 4266, 4318, 4336, 4344, 4348, 4402, 4420, 5000-5001, 5003, 5007, 5011, 5037, 5041, 5050, 5062, 5075, 5077, 5079, 5087, 5112, 5121, 5123, 5136, 5167, 5171, 5241, 5262, 5284 MHG00973, 979, 999, 1022, 1038, 1055, 1072, 1074, 1096, 1098-1099, 1123, 1125-1126, 1128, 1145-1146, 1153, 1156-1157, 1162, 1177-1178, 1193, 1209, 1219-1221, 1231, 1237, 1256, 1277-1279, 1285, 4006, 4010, 4017, 4029, 4039, 4073, 4078, 4081, 4084, 4095, 4097, 4101, 4116, 4120, 4137, 4139, 4141, 4155-4156, 4163, 5002-5003, 5013, 5124-5125, 5129, 5142 |
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*******Group 12******* | |
980H | JMS05288, 5299-5300, 5304, 5337, 5362-5363 MHG05163, 5216-5218, 6000 |
PARTS NEEDED
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Qty |
Part Number | Description |
*******Group 1******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535192 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 2******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535192 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 3******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535194 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 4******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535194 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 5******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535196 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 6******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535196 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 7******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535193 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 8******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535193 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 9******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535195 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 10******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535195 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 11******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3295087 | COVER |
1 | 3535197 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
*******Group 12******* | ||
2 | 0858091 | BOLT |
2 | 1288678 | SPACER |
1 | 3535197 | BRACKET |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Update the machine with the new tilt sensor cover and bracket according to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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