Usage:
01Nov2010 |
(Revised 22Oct2012) |
E310
G182
J065
J090
J187
J192
J196
J210
J211
J217
J219
J221
J227
J250
J361
J368
J370
J480
K02A
K02N
K260
K26B
K550
L323
L8V5
M181
M183
M190
M430
M470
M620
M668
Q210
Q310
Q311
Q312
Q631
Q632
Q633
Q635
Q636
Q639
Q640
Q641
R050
R080
R120
R200
R403
R440
R441
R460
R462
R463
U060
U110
U150
U158
U170
V27R
V35F
V461
V462
W310
Z46A
Z75D
Z800
Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON PACKS AND OIL SUMP PANS ON CERTAIN C32 GENSETS OPERATING IN PRIME OR CONTINUOUS OPERATION |
|
1302 1213 1225 | PS43185 |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43185" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 01Nov2010 (Revised 03Jan2012) Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
30Nov2012 |
PROBLEM
The pistons can seize in the engine on certain C32 Gensets operating in select prime or continuous operation. If the existing pistons fail it can cause high blow-by and oil consumption. |
AFFECTED PRODUCT
Model | Identification Number |
C32 | K7C00159, 164-165, 167, 169, 179, 184-185, 196, 198, 204-205, 209, 212, 232-234, 237, 270, 292 SXC00301, 380, 384, 426, 431, 467-469, 492-493, 541-542, 545-552, 836, 838, 855, 858, 892, 901-903, 905, 909-910, 913, 945, 947-950, 957-959, 971, 1015-1016, 1021-1022, 1024-1025, 1032, 1052-1053, 1062, 1075, 1119-1120, 1148-1151, 1159-1163, 1172-1175, 1186, 1188-1189, 1195-1199, 1207-1208, 1210, 1267-1268, 1270, 1281-1282, 1286, 1296-1297, 1300-1302, 1310, 1312, 1395-1396, 1403-1405, 1414-1418, 1424, 1426, 1428, 1434, 1436, 1438, 1441-1444, 1479-1480, 1482-1483, 1497, 1521, 1537-1538, 1540, 1542, 1559, 1565, 1569-1571, 1573-1575, 1581-1582, 1699-1700, 1705-1706, 1718, 1725-1726, 1729, 1733, 1735, 1737-1744, 1757-1760, 1764-1765, 1788-1791, 1798-1801, 1856, 1871, 1873, 1887-1888, 1892, 1903, 1907, 1929, 1940, 1965, 1974-1975, 1977, 2034-2035, 2057, 2062, 2067, 2087, 2089, 2174, 2180, 2216, 2224, 2226, 2259-2260, 2263, 2303-2306, 2310-2314, 2318, 2322-2324, 2359-2362, 2371-2376, 2383, 2385-2390, 2404-2409, 2413-2418, 2422-2427, 2434, 2438, 2451-2453, 2465-2468, 2473-2476, 2484, 2509, 2537, 2549-2553, 2572-2576, 2587, 2589, 2592, 2599-2600, 2610, 2662, 2685, 2695-2713, 2715-2756, 2761-2768, 2775-2779, 2790-2799, 2809-2811, 2814-2819, 2826-2827, 2829-2836, 2842, 2846-2854, 2857-2858, 2860-2866, 2869-2902, 2910-2918, 2921-2922, 2949, 2955, 2957, 2965-2966, 2970-2971, 2974-2984, 2988, 2990, 2994-2996, 2998, 3028-3034, 3053, 3061, 3075-3084, 3087, 3091-3092, 3095-3099, 3108-3110, 3112-3114, 3122, 3125, 3129-3130, 3132, 3138, 3147-3149, 3157-3160, 3167, 3175, 3195-3199, 3228-3229, 3231-3232, 3266, 3391-3392, 3433, 3494-3496, 3575-3576, 3578-3582, 3584, 3586, 3594, 3620, 3622-3623, 3625, 3628, 3637, 3639, 3694-3697, 3702, 3704, 3706-3710, 3716-3719, 3735-3741, 3744, 3776, 3790-3791, 3793, 3815, 3825, 3834, 3844, 3853, 3893-3895, 3901-3905, 3907-3908, 3911-3916, 3921-3927, 3932-3933, 3950, 3954, 4043-4044, 4058, 4063, 4065, 4099-4101, 4109, 4115-4120, 4125-4130, 4303, 4339, 4367-4368, 4398, 4401, 4454, 4473, 4512, 4522, 4532, 4535, 4544, 4647, 4649, 4652, 4656, 4658, 4660, 4687, 4692, 4718, 4729, 4817, 4841-4843, 4850, 4863, 4894, 4917, 4924, 5017-5019, 5024-5025, 5166, 5174-5176, 5181, 5188-5189, 5192-5193, 5199, 5222 |
PMC32 | MED00100-00115, 117-125 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3P0650 | SEAL-O RING |
1 | 5P8068 | SEAL-O-RING |
1 | 6N1396 | GASKET-OIL PAN |
12 | 20R0194 | CYLINDER PACK AS |
1 | 1884640 | PAN-OIL |
1 | 1884642 | TUBE AS-OIL PUMP |
1 | 1884643 | SUPPORT -SUCTION |
12 | 2323226 | BEARING-ROD |
1 | 3151437 | KIT-GASKET(MCH) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
A failure is identified by having an engine with excessive oil consumption and/or excessive blow-by. Replace the piston packs and oil sump pans in accordance with RENR9716. The new volume of oil for the deeper oil sump is 99 liters. When updating to the newer oil sump, the dipstick does not need to be changed. |
SERVICE CLAIM ALLOWANCES
0-60 mo |
NOTE: This is a 100.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |