PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS

Usage:

REBE5668-01

08Jan2010
(Revised 12Nov2010)


U-13
A-9
D-11
O-13

 
Before/After
  
  

PRODUCT IMPROVEMENT PROGRAM FOR PROGRAMMING NEW SOFTWARE IN THE ENGINE ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN C7 COMMERCIAL ENGINES THAT MAY BE INSTALLED IN CATERPILLAR 563 AND PRENTICE 2270 WHEEL FELLER BUNCHERS

1920 1901
PS43017
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43017" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 08Jan010 Service Letter. Changes have been made to Affected Product and Parts Needed.


TERMINATION DATE

31Jan2012

PROBLEM

The current engine software installed in certain C7 ACERT Engine ECM's may cause engine speed instability.

AFFECTED PRODUCT

Model Identification Number
C7  JTF00101, 103, 117, 124-125, 130, 235, 254, 382-383, 410, 447, 460-461, 465, 495, 497, 505, 514, 675, 679, 821, 826, 829, 919, 926, 947-949, 1066-1067, 1195, 1225, 1450, 1459, 1488, 1534, 1539, 1556, 1648, 1863, 1866, 2052, 2111, 2178-2179, 2189-2190, 2214-2215, 2342-2343, 3471, 3478, 3816-3818, 3826, 4122, 4137, 4380, 4385, 4419, 4476, 4486, 4492, 4501, 4532, 4537, 4602-4603, 4624, 4631, 4640, 4642, 4676, 5250, 5311, 6356, 6364, 6368, 6558, 6713, 6732, 7251, 7318, 7342, 7346, 7378-7379, 7431, 7440, 7503, 7506, 7566, 7610, 7613, 8721, 8947, 9520, 9779, 10015, 10305, 10628, 10631, 10926, 10945, 11110

PARTS NEEDED

Qty

Part Number Description
1 3634063 SOFTWARE GP-ELEK

ACTION REQUIRED

Flash the engine ECM with the 363-4063 flash file or the latest flash file available in SISWeb.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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