PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS INSTALLED ON CERTAIN 3406C, 3412, C15, AND C18 GENSET PACKAGES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS INSTALLED ON CERTAIN 3406C, 3412, C15, AND C18 GENSET PACKAGES

Usage:

REBE5366-00

Show/hide table

05Aug2009

D-253

O-260

Show/hide table

*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS INSTALLED ON CERTAIN 3406C, 3412, C15, AND C18 GENSET PACKAGES
4466 4490 7451		PI31681

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31681" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31681" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table

NOTE:

Show/hide table

COMPLETION DATE	TERMINATION DATE
28Feb2010	31Aug2010

PROBLEM

Show/hide table

The existing 208-9270 Transorb can cause damage to relay 2 in the EMCP3 controller on certain 3406C, 3412, C15, and C18 genset packages.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
3406C	C8G00675-00676, 678-720, 722
C15	CYY00307-00355, 357-500, 502-505, 507-509
C18	C6C00592-00660

Show/hide table

*****Group 2*****
3412C	TGC00547-00625

PARTS NEEDED

Show/hide table

No parts needed for this program

ACTION REQUIRED

Show/hide table

The 208-9270 Transorb needs to be removed.

Refer to the attached Rework Procedure.

Show/hide table

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 0.5-hour job for Group 1

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 0.5-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS

MODELS INVOLVED - 3406C, 3412, C15, AND C18 GENSET PACKAGES

Dear Caterpillar Product Owner:

The existing 208-9270 Transorb can cause damage to relay 2 in the EMCP3 controller and needs to be updated on certain 3406C, 3412, C15, and C18 genset packages. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 05Aug2009 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 05Aug2009 Service Letter

Rework Procedure

Group Number 1

Refer to appropriate service manual as necessary.

1. Isolate Genset before commencing any work on the unit, open Genset breaker, activate Emergency Stop, disconnect the auxiliary power supply for battery charger and heaters, and disconnect battery cables. Ensure health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator before commencing any type of work.

2. Open control panel door and locate CR relay and remove the 208-9270 Transorb. Refer to Image 1.1.1 and Image 1.1.2. No replacement diode is required.

Image1.1.1

Image1.1.2

3. Clear generator area, reconnect batteries, and release emergency stop.

4. Run functional No Load test on Genset.

Group Number 2

Refer to appropriate service manual as necessary.

1. Isolate Genset before commencing any work on the unit, open Genset breaker, activate Emergency Stop, disconnect the auxiliary power supply for battery charger and heaters, and disconnect battery cables. Ensure health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the machine. Lock out generator before commencing any type of work.

2. Open control panel door and locate CR relay and remove the 208-9270 diode see Image 2.1.1 and Image 2.1.2. No replacement diode is required.