PRODUCT SUPPORT PROGRAM TO INSTALL MISSING RELIEF VALVES ON CERTAIN THUMB READY 302.5C MINI EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM TO INSTALL MISSING RELIEF VALVES ON CERTAIN THUMB READY 302.5C MINI EXCAVATORS

Usage:

REBE4977-01

26Mar2009
(Revised 08May2009)


B010
B030
B150
B15B
B160
B163
B170
B191
B197
B251
B252
B270
B290
B330
B420
B428
B430
B550
D070
D241
D260
D310
D350
D430
D43D
D470
D480
D51A
E130
E140
E330
E332
E334
E335
E400
E459
E480
E500
G104
H330
H370
H430
N02P
N050
N070
N140
N143

 
Before/After
 (Limited distribution) 
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM TO INSTALL MISSING RELIEF VALVES ON CERTAIN THUMB READY 302.5C MINI EXCAVATORS

5051 2584 7750
PS42905
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42905" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 26Mar2009 Service Letter. Changes have been made to add additional machines to the Affected Product.


TERMINATION DATE

31Mar2011

PROBLEM

The relief valves for the thumb circuit may not have been installed during assembly on certain 302.5C Mini Excavators.

AFFECTED PRODUCT

Model Identification Number
302.5C  GBB03582, 3584-3588, 3591-3593, 3598, 3653, 3734-3735, 3737, 3767-3771, 3775-3782, 3836-3840, 3859-3861, 3866, 3877-3878, 3883, 3885-3889, 3900, 3902, 3907, 3914, 3916-3920, 3922-3923, 3925-3932, 3938-3942, 3944-3945, 3949-3950, 3957, 3959-3961, 3974, 3982, 4002, 4078, 4097-4099, 4101, 4127-4129, 4142, 4175, 4189, 4191-4194, 4275, 4281-4282, 4290, 4293-4294, 4297-4299, 4301, 4328-4330, 4345-4346, 4355-4359, 4361, 4378-4382, 4392, 4398, 4400-4413

PARTS NEEDED

Qty

Part Number Description
2 2730797 VALVE AS.-RELIEF (Do Not OrderThe Relief Valve)
Do not order the relief valves. All of the relief valves have been shipped to the dealership prior to the release of this service letter program.

ACTION REQUIRED

****Parts Stock ****

No Parts to be ordered. parts will be sent directly to dealer contacts. Please contact Russ Harris or Tim Gunter.

 
 
****Affected Product****
Install the two relief valves.
1) Remove the blanking plug at A4 and B4 in the 272-2849 Auxiliary Control Valve.
2) Install the 273-0797 Relief Valve in A4 and B4 in the 272-2849 Auxiliary Control Valve.
3) Tighten the relief valve to a torque of 38.7 +/- 0.5 Nm.

To complete this rework, use the relief valves which have been sent directly to the dealerships. Any questions, contact your dealerships Technical Communicator (TC) for further details.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1500 hrs,
0-18 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 345C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 345C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING 0.75" AND 1.00" XT6-ES HOSES ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M322C MH AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING 0.75" AND 1.00" XT6-ES HOSES ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M322C MH AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAT SHIELD PLATE FOR THE AIR INTAKE HOSE ON CERTAIN 365C AND 385C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEAT SHIELD PLATE FOR THE AIR INTAKE HOSE ON CERTAIN 365C AND 385C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK CYLINDER ROD ON CERTAIN 312C, 312C L, 315C L, 318C, AND 319C LN EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK CYLINDER ROD ON CERTAIN 312C, 312C L, 315C L, 318C, AND 319C LN EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR INLET HOSE ON CERTAIN 385C AND 385CL EXCAVATORS, 385CL MH MATERIAL HANDLERS, AND 385C FS FRONT SHOVELS PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR INLET HOSE ON CERTAIN 385C AND 385CL EXCAVATORS, 385CL MH MATERIAL HANDLERS, AND 385C FS FRONT SHOVELS
PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE 179-2203 OUTER BOLTS OF THE SWING GEAR BEARING ON CERTAIN 365B, 365B SERIES II AND 365C HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING NOISY BOOM LOWERING CHECK VALVES AND STICK LOWERING CHECK VALVES (IF INSTALLED) ON CERTAIN 312D, 315D, AND 319D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING NOISY BOOM LOWERING CHECK VALVES AND STICK LOWERING CHECK VALVES (IF INSTALLED) ON CERTAIN 312D, 315D, AND 319D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN HYDRAULIC PUMP ON CERTAIN 385B, 385BL, 385BL MH, 5090BL, 385C, 385CL, 385CL MH AND 385C FS EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE MAIN HYDRAULIC PUMP ON CERTAIN 385B, 385BL, 385BL MH, 5090BL, 385C, 385CL, 385CL MH AND 385C FS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE "A" PORT PLUG AND THE BREATHER BOLT ON CERTAIN H180D S HYDRAULIC HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE "A" PORT PLUG AND THE BREATHER BOLT ON CERTAIN H180D S HYDRAULIC HAMMERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT IDLER GROUP ON CERTAIN 385B AND 385C EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT IDLER GROUP ON CERTAIN 385B AND 385C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING BUCKETS ON CERTAIN 312C, 312D, 315C, AND 315D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING BUCKETS ON CERTAIN 312C, 312D, 315C, AND 315D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK AND BOOM CONTROL VALVE ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK AND BOOM CONTROL VALVE ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY AND ENGINE COOLANT TEMPERATURE REGULATOR ON CERTAIN 320D(L) EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY AND ENGINE COOLANT TEMPERATURE REGULATOR ON CERTAIN 320D(L) EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 OEM ENGINES; AND C7 AND C9 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, TRACK-TYPE LOADERS, MOTOR GRADERS, EXCAVATORS, WHEELED EXCAVATORS, WHEEL SKIDDERS, WHEEL LOADERS, INT PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 OEM ENGINES; AND C7 AND C9 ENGINES INSTALLED IN VARIOUS TRACK-TYPE TRACTORS, TRACK-TYPE LOADERS, MOTOR GRADERS, EXCAVATORS, WHEELED EXCAVATORS, WHEEL SKIDDERS, WHEEL LOADERS, INT
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE IMPROVED OVERLOAD WARNING SWITCH KIT ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE IMPROVED OVERLOAD WARNING SWITCH KIT ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M318C MH, M318D MH, M322C, M322D, M322C MH, AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE SEAT IN THE IMPLEMENT PUMP CONTROLLER ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE VALVE SEAT IN THE IMPLEMENT PUMP CONTROLLER ON CERTAIN M313D, M315D, M316D, M318D, M318D MH, M322D, AND M322D MH WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB AIR CONDITIONER INLET DUCT ON CERTAIN 314D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAB AIR CONDITIONER INLET DUCT ON CERTAIN 314D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING STICK CYLINDER ASSEMBLY ON CERTAIN 365BL, 365BL SERIES II AND 365CL EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING STICK CYLINDER ASSEMBLY ON CERTAIN 365BL, 365BL SERIES II AND 365CL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING BOOM CYLINDER ASSEMBLY ON CERTAIN 385C FS AND 5090B HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE LEAKING BOOM CYLINDER ASSEMBLY ON CERTAIN 385C FS AND 5090B HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING A FAILED PUMP COUPLING ON CERTAIN 345C HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING A FAILED PUMP COUPLING ON CERTAIN 345C HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY AND ENGINE COOLANT TEMPERATURE REGULATOR ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY AND ENGINE COOLANT TEMPERATURE REGULATOR ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY ON CERTAIN 324D, 325D, AND M325D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR CORE ASSEMBLY ON CERTAIN 324D, 325D, AND M325D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING REMANUFACTURED 3508, 3512, 3516, AND 3524 CYLINDER HEADS (10R7765) THAT HAVE BEEN RECEIVED AT DEALERSHIPS WITH INCORRECT VALVE SPRINGS, ROTOCOILS, AND WASHERS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING REMANUFACTURED 3508, 3512, 3516, AND 3524 CYLINDER HEADS (10R7765) THAT HAVE BEEN RECEIVED AT DEALERSHIPS WITH INCORRECT VALVE SPRINGS, ROTOCOILS, AND WASHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AIR INLET HOSES ON CERTAIN 330D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE AIR INLET HOSES ON CERTAIN 330D EXCAVATORS
Back to top
The names Caterpillar, John Deere, JD, JCB, Hyundai or any other original equipment manufacturers are registered trademarks of the respective original equipment manufacturers. All names, descriptions, numbers and symbols are used for reference purposes only.
CH-Part.com is in no way associated with any of the manufacturers we have listed. All manufacturer's names and descriptions are for reference only.