PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE HYDRAULIC CYLINDER RODS ON CERTAIN 319D EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE HYDRAULIC CYLINDER RODS ON CERTAIN 319D EXCAVATORS

Usage:

REBE4707-00

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03Dec2008

A-512

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE HYDRAULIC CYLINDER RODS ON CERTAIN 319D EXCAVATORS
5456 5458 5457		PI31592

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31592" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31592" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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COMPLETION DATE	TERMINATION DATE
30Jun2009	31Dec2009

PROBLEM

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The rods of the boom, stick, and bucket cylinders need to be inspected on certain 319D Excavators. The existing rods can show pitting and signs of rust.

AFFECTED PRODUCT

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Model	Identification Number
319D LC	BZH00304-00321, 325-326, 331-334, 336, 341, 343, 348, 355-357, 361, 363-367, 369, 371-373, 375-383, 385, 387-389, 391, 393, 395-398

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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1. Inspect each of the 4 hydraulic cylinder rods on the machine along their entire length for signs of pitting and or rust on the chrome surface.
2. Inspect each of the 4 hydraulic cylinder rods on the machine for the presence of the greased foam protection and the string that attaches this foam to the cylinder barrel.
3. Photograph any signs of damage to the rods and any non-conformance of the foam protection.
4. Send a report following the format shown in Image 1 and photographs to drakeford_charles@cat.com.

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Image1

OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 0.5-hour job
This service letter program is for inspection only.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE HYDRAULIC CYLINDER RODS

MODELS INVOLVED - 319D L EXCAVATORS

Dear Caterpillar Product Owner:

The rods of the boom, stick, and bucket cylinders need to be inspected on the products listed below. The existing rods can show pitting and signs of rust. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 03Dec2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 03Dec2008 Service Letter