PRODUCT SUPPORT PROGRAM FOR INSTALLING AN ADAPTER AT THE ENGINE OIL PAN DRAIN PORT ON CERTAIN 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING AN ADAPTER AT THE ENGINE OIL PAN DRAIN PORT ON CERTAIN 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS

Usage:

REBE4545-01

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06Nov2008

(Revised 16Mar2009)

U-560

A-465

D-478

O-515

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR INSTALLING AN ADAPTER AT THE ENGINE OIL PAN DRAIN PORT ON CERTAIN 938H WHEEL LOADERS AND IT38H INTEGRATED TOOLCARRIERS
1302		PS42823

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42823" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 06Nov2008 Service Letter. Changes have been made to add the 3K-0360 Seal to the Parts Needed.

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TERMINATION DATE

30Nov2010

PROBLEM

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The o-ring seal at the engine oil drain port may leak on certain 938H Wheel Loaders and IT38H Integrated Toolcarriers. An adapter fitting and o-ring seal should be installed at the oil pan drain port.

AFFECTED PRODUCT

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Model	Identification Number
938H	JKM00151-00308 LKM00135-00144 MJC00047-00330
IT38H	JNJ00151-00254

PARTS NEEDED

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Qty	Part Number	Description
1	3K0360	SEAL-O-RING
1	5P6718	SEAL-O-RING
1	1595255	ADAPTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install a 159-5255 Adapter and 5P-6718 O-Ring Seal into the drain port on the engine oil pan. Install a new 3K-0360 O-Ring Seal on the 165-2273 Valve Assembly. Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-6000 hrs, 25-36 mo	33.3%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Raise the hood. The engine oil drain is located on the left side of the engine oil pan near the rear of the machine. Open the oil drain valve and allow the oil to drain into a suitable clean container. Remove the 165-2273 Drain Valve Assembly. Install the 159-5255 Adapter and 5P-6718 O-Ring Seal into the drain port on the engine oil pan. Tighten to a torque of 34 +/-5 Nm. Install a new 3K-0360 O-Ring Seal on the 165-2273 Drain Valve Assembly. Install the 165-2273 Drain Valve Assembly into the port on the adapter fitting. Tighten to a torque of 40 +/-5 Nm. Refill the oil pan with original oil (or complete the adapter fitting installation at the same time as a scheduled engine oil change). Start the engine and allow the oil to warm. Check the engine for leaks. Maintain the oil between the "ADD" mark and the "FULL" mark. If necessary, add oil.