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PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW 276-9631 BODY LINER PLATE ON CERTAIN 773F OFF-HIGHWAY TRUCKS THAT ARE SOFTER THAN THE SPECIFICATION Caterpillar


PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW 276-9631 BODY LINER PLATE ON CERTAIN 773F OFF-HIGHWAY TRUCKS THAT ARE SOFTER THAN THE SPECIFICATION

Usage:

REBE4514-00

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04Nov2008


M180

 
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Before/After
 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW 276-9631 BODY LINER PLATE ON CERTAIN 773F OFF-HIGHWAY TRUCKS THAT ARE SOFTER THAN THE SPECIFICATION
7258 7269
PS42821
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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42821" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
30Nov2012

PROBLEM

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The existing liners in certain 773F Off-Highway Trucks have exhibited abnormal wear early on in the truck's life.

AFFECTED PRODUCT

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Model Identification Number
773F TRUCK BODY  EHG00119, 153-154, 167-169, 204-206, 215-218, 220-223, 236, 243, 246-248, 265-268, 291, 301, 307, 313-314, 320, 322-323, 328-329, 331

PARTS NEEDED

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Qty

 Part Number Description
1 15 Dealer fabricated plates
Note: All 15 plates are dealer fabricated.

ACTION REQUIRED

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The local dealer or a contractor of the dealer's choice will fabricate the plates. An 8 mm 400 Brinell plate will be cut to fit, tacked in place, and welded complete over the existing liners. See the Service Manual and Special Instructions REHS4410 to install the body liners.
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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-8000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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 NOTE: This is a 50.0-hour job
NOTE: A maximum of $11,250.00 U.S. will be allowed for labor and materials to fabricate the plates shown in the Special Instructions. Include outside expenses at cost. Retain a copy of all invoices for outside expenses in the machine history folder for audit purposes.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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