PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN R1300G AND R1300G II LOAD HAUL DUMPS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN R1300G AND R1300G II LOAD HAUL DUMPS

Usage:

REBE4505-02

26Nov2008
(Revised 19Mar2009)


U-609
A-504
D-519
O-558

 
Before/After
  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRANSMISSION ON CERTAIN R1300G AND R1300G II LOAD HAUL DUMPS

3150 3155
PS42844
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42844" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

 
NOTE:

This Revised Service Letter replaces the 26Nov2008 (Revised 13Mar2009) Service Letter. Changes have been made to Parts Needed and Service Claim Allowances.


TERMINATION DATE

30Nov2011

PROBLEM

The existing 9G-1234 Disc Spring in clutch #5 can fail on certain R1300G and R1300G II Load Haul Dumps. If the existing spring fails, it will cause the #5 clutch (2nd speed) to fail.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
R1300G  LJB01237-01285
*******Group  2*******
R1300G II  RSL01542-01554

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 0R5538 CORE GP-O CLR (after failure only)
2 3S9886 SHIM PACK (after failure only)
5 3T9960 DISC-FRICTION (after failure only)
1 5M7329 SEAL-O-RING
1 6P7772 RING-SEAL
4 6P7773 RING-SEAL (after failure only)
4 6P7968 PLATE-CLUTCH (after failure only)
1 7G5674 RING-SEAL (after failure only)
4 7G5675 RING-SEAL (after failure only)
1 7G5730 RING-SEAL
1 7G9224 RING-SEAL
5 9G1234 SPRING-DISC
1 9T9054 ELEMENT AS-HYD (after failure only)
1 1448299 SEAL-O-RING
1 1769273 PISTON (after failure only)
1 1932200 SEAL-LIP TYPE (after failure only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 1G8878 FILTER AS-HYD (after failure only)
2 3S9886 SHIM PACK (after failure only)
5 3T9960 DISC-FRICTION (after failure only)
1 6P7772 RING-SEAL
5 6P7773 RING-SEAL (after failure only)
4 6P7968 PLATE-CLUTCH (after failure only)
2 6P7985 RING-SEAL
5 7G5675 RING-SEAL (after failure only)
1 7G5730 RING-SEAL
6 8D2714 SEAL-O-RING
5 9G1234 SPRING-DISC
1 1448299 SEAL-O-RING
1 1769273 PISTON (after failure only)
1 1932200 SEAL-LIP TYPE (after failure only)
6 2443114 VALVE GP-MDL -C (after failure only)
1 2763872 COOLER AS (after failure only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

****Parts Stock ****

Inspect all 9G1234 Springs in dealer parts stock.

A) 9G1234 Springs that do have the part number printed in white ink on the surface of the spring are good. These 9G1234 Springs that do have a part number printed in white ink should remain in dealer parts stock.

B) 9G1234 Springs that have the part number printed in black ink on the surface of the spring need to be removed from dealer stock and handled in accordance with your Warranty Bulletin.

C) 9G1234 Springs that have no part number printed on the surface of the spring need to be removed from dealer stock and handled in accordance with your Warranty Bulletin.

 
 
****Affected Product****
Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
5001-8000 hrs,
25-36 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 40.0-hour job for Group 1
An additional 30 hours will be allowed for after failure repair.

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
5001-8000 hrs,
25-36 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 40.0-hour job for Group 2
An additional 35 hours will be allowed for after failure repair.



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.



Rework Procedure


 
Refer to RENR6933, "Disassembly and Assembly for R1300G Load Haul Dump Power Train" for disassembly and assembly procedures for R1300G Load Haul Dumps.

Refer to RENR8561, "Disassembly and Assembly for R1300G II Load Haul Dump Power Train" for disassembly and assembly procedures for R1300G II Load Haul Dumps.

Before Failure Rework Procedure

1. Remove torque converter, transmission, and drive group.
2. Separate torque converter, transmission, and drive group.
3. Disassemble the transmission to access the 9G1234 springs in clutch #5. Only disassemble the transmission far enough to replace the 9G1234 Disc Springs.
 
4. Replace the 9G-1234 Springs with 5 new springs. Only use springs that have the part number printed in white ink. Replace the piston seals on the #5 clutch piston.
5. Reassemble the transmission.
6. Reconnect the torque converter, transmission, and drive group.
7. Reinstall the torque converter, transmission, and drive group.
 
After Failure Rework Procedure

1. Remove torque converter, transmission, and drive group.
2. Separate the torque converter, transmission, and drive group.
3. Disassemble the torque converter, transmission, and drive group.
4. Clean and inspect components in the torque converter, transmission, and drive group.
5. Reassemble the transmission using 5 new 9G-1234 Disc Springs. Only use springs that have the part number printed in white ink.
6. Reassemble the torque converter and drive group.
7. Reconnect the torque converter, transmission, and drive group.
8. Clean all power train oil lines used for the torque converter, transmission, and power train filter lines.
9. Replace power train oil cooler core.
10. Reinstall the torque converter, transmission, and drive group into the machine.
11. Kidney loop the transmission system clean.
12. Replace the power train oil filter.
13. Replace the transmission modulating valves (if not replaced in earlier step) (R1300G II only).
 
 

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