PRODUCT IMPROVEMENT PROGRAM FOR MODIFYING THE SEAT ADJUSTMENT ON CERTAIN CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, AND CB-225E UTILITY COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR MODIFYING THE SEAT ADJUSTMENT ON CERTAIN CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, AND CB-225E UTILITY COMPACTORS

Usage:

REBE4459-00

Show/hide table

17Oct2008

U-532

A-442

D-449

O-487

Show/hide table

*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR MODIFYING THE SEAT ADJUSTMENT ON CERTAIN CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, AND CB-225E UTILITY COMPACTORS
7312		PI10722

Show/hide table

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10722" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10722" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

PROBLEM

Show/hide table

The seat adjustment needs to be modified on certain CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, and CB-225E Utility Compactors in order to comply with applicable regulations.

Operating the machine in the current configuration may lead to situations that present a risk of personal injury or death.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
CB-214D	1TZ00146-00147, 149, 151, 153-159, 162-163, 166-168, 183, 199-203, 248-249, 251, 280-282, 314, 316, 333-334, 347-348, 352, 359-360, 362-364, 368-369, 390-392, 397-398, 403-404, 406-407, 413, 415-416, 423, 436-441, 443, 455-458, 609-614, 617, 630-631, 634-643, 664, 668-671, 680-686, 696-700, 729, 772-773, 809-810, 816, 818, 825, 831-833, 837-839, 859-862, 864-867, 870, 892-893, 920-921, 924-927, 929-932, 936, 947-949, 953-955, 967, 977-978, 1001-1002, 1005, 1013, 1021-1022, 1025, 1039, 1050, 1069, 1071, 1075-1076, 1083, 1087-1091, 1094-1095, 1100-1101, 1122, 1134, 1139-1141, 1146-1147, 1153-1155, 1167, 1181, 1187, 1190
CB-224D	8RZ00180, 182-187, 194-195, 206-207, 211, 214-215, 235, 237-238, 240, 245, 248-254, 291, 294-297, 325-327, 336, 346, 348-349, 393, 402-405, 407, 410, 413, 455-456, 462, 465-466, 471-474, 484-485, 510-511, 520, 522-525, 574, 576, 579-582, 618, 621, 638-642, 646, 678-682, 684-686, 699, 703, 706, 711, 717-721, 724-729, 911-913, 921-925, 953-956, 959-967, 972-973, 986-987, 989, 1005, 1048, 1054, 1073-1075, 1078-1080, 1096-1100, 1117-1120, 1145, 1148-1153, 1155-1159, 1161-1162, 1167-1173, 1202-1203, 1223, 1235-1236, 1243-1244, 1246-1248, 1255, 1262, 1266, 1274-1277, 1280, 1283-1286, 1289, 1296, 1300-1301, 1317, 1323-1330, 1333-1334, 1339-1341, 1343-1345, 1367-1368, 1376-1377, 1386-1390, 1398-1400, 1432, 1439, 1455, 1458, 1463-1465, 1480-1481, 1484, 1499, 1533-1534, 1536, 1539-1542, 1545-1549, 1552, 1556-1558, 1561-1563, 1590-1591, 1593, 1603-1606, 1617-1618, 1621, 1623-1624, 1640-1641, 1652-1655, 1676-1677, 1692, 1704, 1728-1729, 1733, 1736, 1738, 1742, 1748, 1769-1770, 1772, 1786-1787, 1792-1794, 1797-1798, 1801-1802, 1813-1816, 1833, 1835, 1846-1847, 1849-1850, 1868, 1890, 1893-1902, 1907-1908, 1918-1922, 1924-1925, 1938-1939, 1950-1952, 2002-2006, 2034, 2043-2044, 2056-2061, 2096-2097, 2111-2113, 2129-2130, 2146-2155, 2161-2163, 2176-2178, 2180, 2182-2188, 2200-2206, 2208, 2211-2213, 2233, 2249-2251, 2275-2276
CB-225D	9FZ00214-00217, 219, 221-222, 228, 237, 239, 244, 248, 252-254, 257, 260, 400, 402, 404-407, 410, 412, 416, 418, 425, 431, 434, 437-438, 441, 448, 451, 460-464, 466-469, 471-473

Show/hide table

*****Group 2*****
CB-214E	21400102, 113, 120-122, 150, 154, 179-187, 202-203, 205-206, 213-222, 239, 241-245, 253-255, 261-269, 271-273, 277, 302, 305-306, 339, 372-373, 386, 391-392, 395, 399, 410-411, 423, 452-453, 460-463, 478-480, 483, 492-497, 512-517, 520-521, 536-537, 544-546, 549, 554, 559-563, 578, 587-594, 603-604, 613-615, 626-627, 659-660, 675-676, 679-684, 689, 692, 702-705, 707, 711-713, 738-741, 750, 770-771, 786-788, 802-808, 826-828, 837, 839, 845, 903-907, 914-915, 991-995, 1034, 1044-1046, 1086, 1099, 1148-1151, 1199-1202, 1214-1215, 1243-1244, 1250-1251, 1281-1286, 1297-1298, 1300, 1307, 1312-1322, 1388-1391, 1408, 1453, 1461, 1495, 1580-1581
CB-224E	22400105-00106, 110-111, 124-126, 143-150, 212, 270-271, 275-280, 303-304, 314-315, 322, 351-354, 361-369, 372, 377-382, 385-386, 418, 420-424, 490, 496-498, 516-519, 526-529, 532-535, 592-594, 618-619, 630, 632-634, 685-686, 746-750, 805-806, 823-824, 831, 839-842, 873-874, 891-894, 896, 933-938, 941, 945, 989-991, 995-997, 999, 1014, 1016, 1038-1039, 1092-1097, 1120, 1162-1163, 1185, 1198-1199, 1202-1205, 1211, 1277-1279, 1302-1304, 1306-1311, 1314-1319, 1328, 1340, 1344, 1346, 1352-1353, 1357-1358, 1363-1364, 1367-1368, 1376-1379, 1407, 1413-1428, 1435-1437, 1447, 1457, 1486-1487, 1496, 1502, 1534-1540, 1542-1543, 1570, 1595-1597, 1606, 1609-1610, 1642-1647, 1649-1650, 1681-1682, 1718-1720, 1731-1735, 1740-1743, 1764-1772, 1785-1786, 1791-1792, 1798, 1811-1818, 1825-1826, 1869-1873, 1881, 1883-1888, 1893-1894, 1910, 1914, 1932-1933, 1966-1967, 1976-1979, 1987-1988, 2010-2013, 2028-2029, 2048-2054, 2121-2124, 2162-2167, 2178-2179, 2181-2182, 2185, 2194-2195, 2212, 2268-2271, 2280-2283, 2298, 2303, 2317-2318, 2320-2322, 2458-2459, 2485-2486, 2523-2525, 2528-2532, 2539-2550, 2552-2555, 2557-2576, 2737, 2739-2745, 2827, 2896-2910, 2913-2916, 2935-2943, 2951-2954, 2964-2969, 2981-2982, 2987-2990, 2998, 3022-3023, 3049, 3098-3101, 3109, 3111, 3114, 3126, 3129-3130, 3132-3133, 3143-3144, 3150-3151, 3153, 3178, 3192-3194, 3200-3203, 3206-3211, 3213-3220, 3222, 3271-3272, 3285, 3297
CB-225E	22500102, 111-117, 122-123, 125-126, 132, 141, 144-145, 157-160, 167, 172-173, 176, 179, 182-184, 186-187, 192, 201-202, 208, 213, 221, 226, 229, 244-246, 253, 261, 265-267, 287

Show/hide table

*****Group 3*****
CB-214E	21400119, 153, 240, 252, 303, 348, 362-363, 464-465, 474-476, 481-482, 553, 708, 724-725, 732, 789, 791-795, 829-830, 874, 928-929, 966-967, 1008, 1084, 1127-1128, 1212-1213, 1248-1249, 1258-1262, 1299, 1309, 1360
CB-224E	22400104, 134, 137-141, 293-294, 342, 345-350, 431-432, 456-457, 461, 491-492, 531, 586-591, 596, 678-683, 698-700, 703-706, 712, 717, 743-745, 794-795, 797-798, 809, 843-847, 883-890, 920-924, 931-932, 942-943, 1010-1013, 1035, 1146-1147, 1152-1153, 1157-1160, 1170-1172, 1248-1249, 1323-1324, 1342, 1349-1351, 1389, 1476-1477, 1488, 1495, 1498-1501, 1529-1533, 1541, 1571-1574, 1607-1608, 1726-1730, 1736-1739, 1747-1750, 1808-1809, 1874-1877, 1882, 1889, 1895, 1909, 1913, 1956-1961, 1970-1973, 1983-1984, 2014, 2043-2044, 2066-2070, 2110-2111, 2147, 2152-2153, 2169, 2183, 2259-2262, 2380, 2433-2434, 2462, 2526-2527, 2534-2535, 2537, 2621-2622, 2748-2751, 2782, 2787, 2792-2795, 2947-2949, 2961-2962, 2983-2986, 2991-2993, 2999-3002, 3036-3039, 3097, 3106-3108, 3110, 3113, 3116-3118, 3231, 3250, 3252-3253, 3257, 3275, 3353-3354, 3360-3361, 3370, 3383, 3401, 3430-3431, 3528, 3545-3546
CB-225E	22500127, 134, 146-147, 161-162, 178, 197, 210, 219-220, 257, 262-264, 272-273, 276, 278, 280

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
2	8T7547	BOLT-HEX HEAD
2	1297264	SPACER
2	1511175	SPACER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	8T7547	BOLT-HEX HEAD
2	1297264	SPACER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
2	8T7547	BOLT-HEX HEAD
2	1297264	SPACER
2	2219485	PLASTIC BUSH
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

See the attached Rework Procedure.

Show/hide table

OWNER NOTIFICATION

Show/hide table

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 1.5-hour job for Group 1

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 0.5-hour job for Group 2

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 1.5-hour job for Group 3

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR MODIFYING THE SEAT ADJUSTMENT ON CERTAIN CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, AND CB-225E UTILITY COMPACTORS

MODELS INVOLVED - CB-214D, CB-224D, CB-225D, CB-214E, CB-224E, AND CB-225E UTILITY COMPACTORS

Dear Caterpillar Product Owner:

The seat adjustment needs to be modified on the models listed below in order to comply with applicable regulations. Operating the machine in the current configuration may lead to situations that present a risk of personal injury or death. You will not be charged for the service performed.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 17Oct2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 17Oct2008 Service Letter

Rework Procedure

Show/hide table

Group Number 1

Refer to the Service Manual if/as necessary.

1. Move the sliding seat as far rearward as possible using the fore/aft seat adjustment.

Image1.1.1

2. Verify that the seat is in the rearmost position. Remove the 2 front seat mounting bolts.

Image1.2.1

3. Reinstall the longer M8 hex head bolts (8T-7547) and spacers (129-7264). Tighten the bolts to a torque of 28 +/- 7 Nm (21 +/- 5 ft-lb). The new bolts will form a mechanical seat stop that will limit the forward travel of the seat.

Image1.3.1

4. Move the seat to the right using the lateral seat adjustment located at the right rear of the seat area.

5. Remove the 2 left mounting bolts and support blocks from the end of the lateral slides.

Image1.5.1

6. Move the seat laterally, as far as possible to the left. The propel handle hydraulic hoses will limit seat travel.

7. Place a mark 85mm (3.35") from the center position hole on the lateral seat adjustment protector strip. The mark should be centered on the width of the strip.

Image1.6.1

**IMPORTANT!**
The water tank is mounted directly below the location of the new seat lock position. Do not damage the water tank while modifying the seat support.

8. Drill the new left locking position hole in the location shown above. To accurately locate the hole, drill a small diameter pilot hole before drilling the final diameter hole. Use a 10.5 mm drill bit (1U-8169) or a 27/64" bit (1U-5612) for the final hole. Be sure the drill bits do not damage the water tank that is mounted under the seat support. If necessary, place a piece of masking tape 12mm (1/2") from the end of the drill bit as a reference, not to exceed depth.

9. Move the seat as far as possible to the right.

10. Install the slide stops (p/n 151-1175 for Group 1, p/n 221-9485 for Group 3) on each lateral sliding rail. Reinstall the M10 mounting bolts and support blocks and torque to 30 +/- 7 Nm (22 +/- 5 ft-lb). The slide stops will limit the amount of seat travel to the left. Verify that the seat will lock into all 3 positions.