PRODUCT SUPPORT PROGRAM FOR REPLACING THE REVERSE FAN MOTOR ON CERTAIN TH220B AND TH330B TELEHANDLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE REVERSE FAN MOTOR ON CERTAIN TH220B AND TH330B TELEHANDLERS

Usage:

REBE3750-00

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23Sep2008

U-490

D-411

O-450

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Before/After Parts stock action needed	PRODUCT SUPPORT PROGRAM FOR REPLACING THE REVERSE FAN MOTOR ON CERTAIN TH220B AND TH330B TELEHANDLERS
1386 5061 7750		PS42794

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42794" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed form parts stock as soon as possible.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Sep2009

PROBLEM

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The existing reverse fan motor can lose internal pressure on certain TH220B and TH330B Telehandlers. If the pressure is lost, fan speed could be reduced and this could, in certain situations cause reduced engine cooling.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
TH220B	SLA00855, 895, 924-925, 929, 939-941, 970, 972-976, 984, 991-992, 1007-1009, 1018, 1054-1055, 1086, 1110-1111, 1116
TH330B	SLB01313-01315, 1351, 1516-1517, 1519, 1570, 1574-1575, 1601, 1611, 1628-1629, 1636, 1644-1645, 1647-1648, 1652, 1660-1662, 1667-1668, 1679-1686, 1703, 1723-1724, 1733, 1746-1762, 1769-1770, 1772-1773, 1857-1860, 1872, 1878-1879, 1883-1886, 1888-1890, 1892-1895, 1900-1901, 1932-1933, 1968, 1999-2000, 2002, 2005, 2007-2008

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*******Group 2*******

PM OEM

MLS00211, 218, 229, 232, 269-271, 291, 357, 362, 384-385, 399, 408, 446, 494-495, 505, 535, 538, 558, 563, 565, 575, 581, 587, 642, 743-744, 756, 760, 781-782, 871, 1004-1005, 1112, 1124, 1150, 1152, 1154, 1171, 1173, 1180-1181, 1187, 1207, 1216-1217, 1222, 1244, 1250, 1265, 1276, 1296, 1303, 1398-1399, 1415, 1417, 1419-1420, 1423, 1425, 1427, 1431, 1436, 1438, 1441, 1462, 1482, 1525, 1565, 1575, 1581, 1605, 1611, 1622, 1625, 1631-1632, 1635, 1637, 1646, 1653, 1656, 1732, 1745, 1758, 1836, 1854, 1863, 1865, 1883, 1894, 1901-1902, 1910, 1920, 1931-1932, 1962, 1970-1972, 1983, 1993, 2002-2003, 2012, 2020-2023, 2032, 2133-2134, 2144-2146, 2155-2156, 2163, 2170-2171, 2179, 2192, 2202, 2207, 2242, 2268-2271, 2298-2299, 2389, 2419, 2428, 2442-2443, 2460, 2465, 2475

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	3248398	MOTOR-FAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	3248398	MOTOR-FAN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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****Parts Stock ****

Remove all 256-2843 Reverse Fan Motors from dealer parts stock.

****Affected Product****

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Reference for Group 2
The serial numbers listed in Group 2 are engine pod serial numbers for JLG built Telehandler machines. Please see the chart in the rework procedure to cross-reference these serial numbers to JLG machine serial numbers. When submitting a claim, the engine pod serial number must be used.

Rework Procedure:
Ensure the machine is on flat, level ground and the park brake is applied. Turn the machine start key to the "Off" position and remove. If there is a battery isolator switch installed, switch to the "Off" position and remove. Locate the existing reverse fan motor (Image 1). Replace with the new fan motor. After replacement, check the hydraulic oil level and adjust if required. Start the machine, check for leaks and correct operation. Return the machine to service.

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Image1

SERVICE CLAIM ALLOWANCES

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****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

****Affected Product****

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 2

PARTS DISPOSITION

****Parts Stock****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Cross reference table

Engine POD__Machine___Model

MLS00362____TBF00118__TH220B
MLS00565____TBF00153__TH220B
MLS00581____TBF00154__TH220B
MLS00587____TBF00184__TH220B
MLS00743____TBF00198__TH220B
MLS00575____TBF00249__TH220B
MLS01265____TBF00265__TH220B
MLS01427____TBF00276__TH220B
MLS01423____TBF00282__TH220B
MLS01419____TBF00285__TH220B
MLS01398____TBF00286__TH220B
MLS01525____TBF00300__TH220B
MLS01565____TBF00306__TH220B
MLS01581____TBF00307__TH220B
MLS01575____TBF00308__TH220B
MLS01625____TBF00311__TH220B
MLS01622____TBF00312__TH220B
MLS01632____TBF00314__TH220B
MLS01605____TBF00315__TH220B
MLS01637____TBF00316__TH220B
MLS01653____TBF00317__TH220B
MLS01635____TBF00318__TH220B
MLS01745____TBF00329__TH220B
MLS01894____TBF00347__TH220B
MLS01931____TBF00352__TH220B
MLS01883____TBF00355__TH220B
MLS01962____TBF00369__TH220B
MLS01970____TBF00372__TH220B
MLS02003____TBF00380__TH220B
MLS02020____TBF00385__TH220B
MLS02023____TBF00391__TH220B
MLS02179____TBF00425__TH220B
MLS02163____TBF00428__TH220B
MLS02207____TBF00432__TH220B
MLS02242____TBF00435__TH220B
MLS02442____TBF00481__TH220B
MLS02460____TBF00482__TH220B
MLS02428____TBF00483__TH220B
MLS00211____TBG00135__TH330B
MLS00218____TBG00137__TH330B
MLS00229____TBG00140__TH330B
MLS00270____TBG00153__TH330B
MLS00269____TBG00154__TH330B
MLS00232____TBG00157__TH330B
MLS00291____TBG00161__TH330B
MLS00271____TBG00180__TH330B
MLS00399____TBG00181__TH330B
MLS00357____TBG00185__TH330B
MLS00385____TBG00195__TH330B
MLS00384____TBG00199__TH330B
MLS00408____TBG00202__TH330B
MLS00446____TBG00209__TH330B
MLS00494____TBG00221__TH330B
MLS00495____TBG00222__TH330B
MLS00505____TBG00224__TH330B
MLS00538____TBG00232__TH330B
MLS00535____TBG00235__TH330B
MLS00563____TBG00243__TH330B
MLS00642____TBG00260__TH330B
MLS00558____TBG00277__TH330B
MLS00782____TBG00295__TH330B
MLS00744____TBG00297__TH330B
MLS00781____TBG00302__TH330B
MLS00756____TBG00303__TH330B
MLS00760____TBG00323__TH330B
MLS00871____TBG00335__TH330B
MLS01004____TBG00350__TH330B
MLS01005____TBG00352__TH330B
MLS01112____TBG00373__TH330B
MLS01124____TBG00377__TH330B
MLS01152____TBG00383__TH330B
MLS01154____TBG00384__TH330B
MLS01180____TBG00390__TH330B
MLS01171____TBG00391__TH330B
MLS01173____TBG00393__TH330B
MLS01181____TBG00394__TH330B
MLS01187____TBG00395__TH330B
MLS01207____TBG00401__TH330B
MLS01217____TBG00405__TH330B
MLS01150____TBG00411__TH330B
MLS01216____TBG00414__TH330B
MLS01222____TBG00415__TH330B
MLS01250____TBG00420__TH330B
MLS01276____TBG00424__TH330B
MLS01296____TBG00431__TH330B
MLS01244____TBG00433__TH330B
MLS01425____TBG00470__TH330B
MLS01431____TBG00471__TH330B
MLS01417____TBG00472__TH330B
MLS01436____TBG00473__TH330B
MLS01441____TBG00474__TH330B

MLS01420____TBG00475__TH330B
MLS01415____TBG00476__TH330B
MLS01438____TBG00477__TH330B
MLS01399____TBG00478__TH330B
MLS01462____TBG00484__TH330B
MLS01482____TBG00490__TH330B
MLS01631____TBG00532__TH330B
MLS01646____TBG00535__TH330B
MLS01611____TBG00536__TH330B
MLS01656____TBG00541__TH330B
MLS01732____TBG00558__TH330B
MLS01758____TBG00566__TH330B
MLS01836____TBG00584__TH330B
MLS01902____TBG00589__TH330B
MLS01901____TBG00591__TH330B
MLS01854____TBG00595__TH330B
MLS01920____TBG00600__TH330B
MLS01910____TBG00605__TH330B
MLS01932____TBG00609__TH330B
MLS01865____TBG00612__TH330B
MLS01863____TBG00613__TH330B
MLS01972____TBG00626__TH330B
MLS01971____TBG00627__TH330B
MLS02002____TBG00628__TH330B
MLS01993____TBG00634__TH330B
MLS01983____TBG00636__TH330B
MLS01303____TBG00640__TH330B
MLS02012____TBG00644__TH330B
MLS02022____TBG00645__TH330B
MLS02032____TBG00646__TH330B
MLS02021____TBG00663__TH330B
MLS02133____TBG00684__TH330B
MLS02146____TBG00686__TH330B
MLS02155____TBG00687__TH330B
MLS02134____TBG00688__TH330B
MLS02144____TBG00689__TH330B
MLS02156____TBG00690__TH330B
MLS02171____TBG00694__TH330B
MLS02145____TBG00699__TH330B
MLS02192____TBG00700__TH330B
MLS02202____TBG00708__TH330B
MLS02170____TBG00725__TH330B
MLS02268____TBG00736__TH330B
MLS02299____TBG00737__TH330B
MLS02269____TBG00738__TH330B
MLS02271____TBG00739__TH330B
MLS02298____TBG00749__TH330B
MLS02270____TBG00750__TH330B
MLS02419____TBG00783__TH330B
MLS02389____TBG00784__TH330B
MLS02475____TBG00805__TH330B
MLS02443____TBG00806__TH330B
MLS02465____TBG00812__TH330B